Jobs in the United States

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Added 2 mins ago
GS
Director, People & Culture, Care Delivery Assets
GRP SCAN Group
United States
- $180,000 to $210,000 USD / year
…strategic objectives. This individual will manage a Senior Manager level…
Added 4 mins ago
Senior Manager, Commercial CRM
Ford Global
Detroit, MI
The Senior Manager, Commercial CRM – Ford Pro is the CRM leader accountable for setting and championing the near- and long-term strategy, roadmap, and business case for Ford Pro's customer…
Added 4 mins ago
CH
Pharmacy Manager
CVS Health
Spartanburg, SC
- $65 to $85 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 5 mins ago
SO
Public Service Executive
State of Iowa
Des Moines, IA
- $55.41 to $86.5 USD / hour
Added 5 mins ago
SO
Fisheries Program Manager
State of Iowa
Des Moines, IA
- $33.69 to $52.11 USD / hour
As the Fisheries Program Manager, you will be at the forefront of this mission, serving as the principal decision-maker for our multi-million-dollar capital improvement and federal grant…
Added 6 mins ago
Design Project Manager
HIROTEC AMERICA
Auburn Hills, MI
Currently, we are seeking a Design Project Manager to become a part of the HIROTEC AMERICA, Inc. team.
Added 7 mins ago
Engineering Operations Technician, DCEO
Amazon Data Services, Inc.
New Carlisle, IN
- Technical writing to support change management program
Added 7 mins ago
Engineering Operations Technician, DCEO
Amazon Data Services, Inc.
New Carlisle, IN
- Technical writing to support change management program
Added 7 mins ago
Engineering Operations Technician, DCEO
Amazon Data Services, Inc.
New Carlisle, IN
- Technical writing to support change management program
Added 8 mins ago
O
Principal Program Manager (OCI Cloud Expansion)
Oracle
Nashville, TN
- $91,000 to $209,500 USD / year
Join Oracle’s cloud infrastructure organization at the forefront of global cloud expansion. As a Program Manager, you will lead the end-to-end delivery of complex cloud build programs in…
Added 8 mins ago
O
Consulting Technical Manager
Oracle
Reston, VA
- $102,300 to $209,500 USD / year
Produce architecture diagrams, design decisions, migration waves, estimates, and technical acceptance criteria aligned with program scope and agency priorities.
Added 10 mins ago
Global Commodity Manager, Battery Cells & Cell Integration
Our Next Energy
Novi, MI
…commitments across programs with Engineering, Manufacturing, Quality, Program Management, ONE's strategic cell and CCS suppliers and in-house cell production. The GCM has full delegated…
Added 10 mins ago
Global Commodity Manager, Electronics & Control Systems
Our Next Energy
Novi, MI
…partners closely with Engineering, Quality, Manufacturing, Program Management, Finance, Contracts and Export…
Added 10 mins ago
Global Commodity Manager, Mechanical & Fabrication
Our Next Energy
Novi, MI
…partners closely with Engineering, Quality, Manufacturing, Program Management, Finance, Contracts and Export…
Added 12 mins ago
S
Assistant Account / Operations Manager - Corporate Dining
Sifted
South San Francisco, CA
- $75,000 to $85,000 USD / year
Sifted is seeking an Assistant Account Manager - Hospitality & Operations to support our on-site food and hospitality program at Stripe Oyster Point. This role serves as the operational…
Added 15 mins ago
CAA Comm Ctr Assistant Manager
Columbia Industries
Kennewick, WA
The Community Center Assistant Manager supports the Community Center Manager in overseeing the daily operations of the Community Center and ensuring high-quality services for clients,…
Added 17 mins ago
Center Manager III Urgent Care Apopka
Team Member Services
United States
Ensures services meet all applicable regulatory licensure and accrediting regulations and maintains a Quality Assurance Program.
Added 17 mins ago
TC
Legal Processing Clerk II
Tulare County Superior Court
Visalia, CA
- $45,568.64 to $54,600 USD / year
A Court Manager I/II, or other higher-level management position provides supervision.
Added 18 mins ago
C
Area Director -- BYU-Pathway Worldwide - (Full-time)
Church
Salt Lake City, UT
- Full-time
Foster strong partnerships that advance enrollment, student success, program quality, and organizational objectives.
Added 19 mins ago
VI
Clinical Service Specialist, Full-Time - Aurora, CO
Vivo Infusion
Aurora, CO
- $20 to $22 USD / hour
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 19 mins ago
VI
Advanced Practitioner, Full-Time - North Haven, CT
Vivo Infusion
North Haven, CT
- $70 to $72 USD / hour
- Full-time
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 19 mins ago
Team Manager
Panera Bread
Chesterfield Townshi, MI
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
Added 19 mins ago
Team Manager
Panera Bread
Scottsdale, AZ
As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.
Added 20 mins ago
SF
Project Manager (Transit-Oriented Development)
San Francisco Bay Area Rapid Transit District (BART)
Oakland, CA
- $77.31 to $117.12 USD / hour
…health benefits, paid time off, and the CalPERS retirement…
Added 21 mins ago
AC
Project Manager I
AIR Communities
Denver, CO
- $75,000 to $85,000 USD / year
Communicate weekly project status reports to team/manager, highlighting progress, risks, and key milestones.

PNC Bank NA

Client Experience Associate

Gadsden, AL, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's retail organization, you will be based in Gadsden, AL.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Supports proactive sales conversations through internal and outbound interactions with a defined sales process including, service to sales, teller interactions, and effective lobby engagement, ultimately elevating client loyalty.
Supports customer loyalty and helps to grow customer share of wallet through a differentiated customer experience. Applies basic product and procedural knowledge to help identify, mitigate and resolve customer problems effectively to drive customer loyalty.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s) and experience (including military service) may be considered.

Education No Degree

Certifications No Required Certification(s)

Licenses No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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