Campus Receptionist

Campus Receptionist

Location: Tucson, AZ (Tucson Campus) | 100% On-Site

Type: Full-Time | Non-Exempt

Schedule: Monday – Friday (Day Shift)

Compensation: $15.29 – $18.35 per hour

Position Summary

Be the first to welcome our guests to campus! Pima Medical Institute is seeking a personable, highly organized Receptionist to join our vibrant Tucson campus community.

In this vital front-office role, you will serve as the welcoming face and voice of our campus - managing incoming calls, directing visitors, maintaining a professional reception environment, and providing essential administrative support to students, faculty, and staff. If you are a customer-focused, reliable problem-solver who thrives in a dynamic environment, we invite you to apply.

Key Responsibilities

Front Desk Reception & Visitor Engagement:

• Guest Services: Warmly greet all campus visitors, prospective candidates, students, and staff; determine their needs and assist them promptly with a professional demeanor.

• Telecommunications: Manage high-volume incoming switchboard calls, route calls accurately to appropriate personnel, answer general inquiries, and take detailed messages.

• Lobby Environment: Maintain a clean, organized, welcoming, and presentable lobby and reception area at all times.

Administrative Support & Mail Distribution:

• Mail & Mailroom Operations: Receive, sort, and distribute all incoming mail and packages; prepare outgoing correspondence and postal materials.

• Document Management: Assist staff with typing, data entry, scanning, filing, and copying of administrative documents; manage incoming and outgoing student transcript requests.

• Campus Events: Partner with the Office Manager to support major campus events, including new student orientation, graduation ceremonies, and student/staff appreciation events.

Minimum Requirements

• Experience & Demeanor: Experience in a front-desk, customer service, receptionist, or administrative support role; warm, professional demeanor with exceptional interpersonal skills.

• Technical Proficiency: Proficiency in Microsoft Office Suite or Google Workspace; comfort with computer systems and willingness to learn campus management databases.

• Core Competencies: Strong organizational abilities, multitasking skills, high attention to detail, and discretion when handling sensitive/confidential student information.

• An equivalent combination of relevant training, education, or experience that meets the minimum qualifications will be considered.

Compensation & Employee-Owner Benefits

• Hiring Range: $15.29 to $18.35 per hour.

• Schedule: Full-Time (Monday – Friday daytime schedule).

• Employee Ownership: Employee Stock Ownership Plan (ESOP) - earn equity in the company as an employee-owner.

• Retirement: 401(k) Plan with up to a 10% Employer Match.

• Healthcare Options: Comprehensive Medical (PPO & 2 HDHP options with HSA), Dental, and Vision coverage.

• Financial Protection: Basic Life Insurance, Short-Term and Long-Term Disability, HSA, and FSA options.

• Work-Life & Growth: Paid Time Off (PTO), Arizona Paid Sick Leave, Paid Holidays, Employee Assistance Program (EAP), Tuition Reimbursement, and Health & Wellness Program rewards.