Catering Assistant

Department: Catering

Reports to: Catering Event Manager

DOL Status: Full-Time

Supervises Others: No

Exemption Status: Hourly; Non-Exempt

General Summary:

Responsibilities include, but are not limited to, assisting with set-ups, clean-ups, and general catering facilitation for the Resch Complex.

Job Duties:

• Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
• Responsible for assisting in the coordination, correct set-up, and implementation of catering events.
• Ensure high-quality food products are delivered and served to patrons in a professional and timely manner.
• Responsible for following state and local health laws pertaining to the storage, handling, preparation and dispensing of food and beverages.
• Maintains proper image and generates positive rapport with patrons and staff.
• Make sure all transactions are carried out in accordance with Company guidelines.

Qualifications

Knowledge, Skills and Abilities Required:

• Requires a level of general education normally acquired in high school to interact in a professional manner with patrons and employees.
• Approximately three to six months’ previous food and beverage experience to gain an understanding of food preparation, sales, and customer service.
• Analytical skills needed to process cash and charge credit card orders.
• Interpersonal skills necessary to maintain positive customer relations with clients when gathering and exchanging information.
• Must be able to deal with patrons in a tactful and discretionary manner.
• Ability to be enthusiastic and responsive to customer needs and portrays a positive image of the Company.
• Ability to work effectively both independently and as part of a team.
• Basic computer skills and comfort using technology in a fast-paced work environment.
• Must be willing and able to learn technology and software specific to the role.
• Must be willing to obtain bartending license.

Other Expectations:

• Requires prolong standing for possibly an entire shift.
• Requires normal range of hearing to communicate with patrons and employees.
• Requires range of vision correctable to 20/20 to read numbers.
• Must be able to regularly climb steps.
• Ability to handle occasionally high stress work levels when dealing with clients.
• Ability to lift 50 pounds.
• Must be able to add, subtract, multiply, and divide whole numbers.
• Ability to give, receive, and analyze information.
• Must understand people and be able to communicate effectively with them.
• Requires public contact and excellent interpersonal skills. Frequent exposure to crowds.
• Required to work days, evenings, weekends, and holidays as dictated by event schedule.

PMI Entertainment Group is an Affirmative Action, Equal Opportunity Employer