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Added 8 mins ago
BF
Credentialing Manager | ABA
Behavior Frontiers
El Segundo, CA
- $80,000 to $85,000 USD / year
…maintenance. As the organization grows, you will participate in strategic planning related to market expansion by supporting contract development initiatives, researching new funding…
Added 8 mins ago
BF
FP&A (Financial Planning and Analysis) Manager
Behavior Frontiers
El Segundo, CA
- $120,000 to $140,000 USD / year
…healthcare. We are currently looking to hire a full-time FP&A Manager to join our finance…
Added 8 mins ago
Scheduling Coordinator | ABA
Behavior Frontiers
El Segundo, CA
Conducting improvement/planning meetings with manager when KPIs are not being met
Added 9 mins ago
Chief Operating Officer
BEAM Circular
Remote, United States
Serve as a strategic partner to the CEO in operationalizing BEAM’s mission, vision, and strategic priorities.
Added 14 mins ago
Senior Sourcing Agent , Procurement - Materials & Equipment (Hybrid Schedule)
Eversource Energy
Westwood, MA
…dollar/complexity purchases. The Sr. Sourcing Agent supports the company’s strategic direction and assists with building an organization that will expertly execute procurement control…
Added 14 mins ago
Director, Global Supply Center Strategy & Growth
ThermoFisher Scientific
Waltham, MA
…across commercial deployment, technology, marketing, product/program management and business development. The Director will establish the strategy, governance, capabilities and performance…
Added 14 mins ago
Senior Manager, QC Analytical-1
Bristol Myers Squibb
Devens, MA
Bristol Myers Squibb is seeking a Senior Manager for QC Analytical at the Cell Therapy Facility (CTF) in Devens, MA. This role supports the QC analytical operations team, develops and…
Added 14 mins ago
Systems Engineering Manager (ONSITE)
Collins Aerospace
Marlborough, MA
The Strategic Communications Team is currently seeking a motivated Systems Engineering Manager who is ready to lead a talented and enthusiastic team of engineering professionals. The…
Added 29 mins ago
Y&
Taco Bell Director of Operations
Yum & Chill Restaurant Group LLC
Warren, NJ
- $100,000 to $120,000 USD / year
The Director of Operations provides strategic leadership and operational oversight for multiple Taco Bell markets through direct supervision of District Managers. This role is responsible…
Added 32 mins ago
Program Manager - Environmental Restoration/Remediation
BB&E
Atlanta, GA
BB&E is seeking a collaborative, proactive, and technically capable Program Manager – Environmental Restoration/Remediation to lead and grow Federal environmental restoration and…
Added 1 hour ago
Manager, U.S. Health Care Benefits Administration
Ford Motor Company
Dearborn, MI
The Manager, U.S. Health Care Administration leads the operational excellence, administration, and execution of Ford's U.S. health care benefits programs. This role partners closely with…
Added 1 hour ago
Sr. Manager, Wholesale Channel Sales & Field Ops
Ford Motor Company
Dearborn, MI
Work in partnership with the Dealer Wholesale Operations Program Manager and the Aftermarket Manager to execute the Go-to-Market Plan to deliver the sales in the market
Added 1 hour ago
Senior Manager, Supply Chain Indirect - Construction, Real Estate, and Facilities Management
Ford Motor Company
Dearborn, MI
he Global Supply Chain organization is seeking a motivated and results-driven Supply Chain Manager / Category Manager to lead indirect purchasing strategies across complex service…
Added 1 hour ago
Registered Nurse- Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Ann Arbor, MI
Added 1 hour ago
CO
PROGRAM SPECIALIST - RISK ANALYST I
City of Stockton
Stockton, CA
- $38.48 USD / hour
Performs analytical work under the direction of the Risk Manager or designee, which requires the application of technical skills and knowledge of detailed or specialized activities related…
Added 1 hour ago
Trade Marketing Manager
SIGMA
Remote, United States
Sigma Foods is seeking an experienced Trade Marketing Manager to develop and execute strategies that drive brand growth, strengthen customer partnerships, and enhance performance across…
Added 1 hour ago
T
People Services Associate
TEKsystems
Phoenix, AZ
- $28 to $34.47 USD / hour
Contribute to continuous improvement efforts focused on enhancing candidate, employee, and manager experiences.
Added 1 hour ago
AE
Senior Manager - Application Security Research
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
American Express is seeking a highly technical and innovative Senior Manager of Application Security Research to help advance our application security research, vulnerability discovery, and…
Added 2 hours ago
Program Manager
Shape Corporation
Grand Haven, MI
The Program Manager is responsible for managing a cross-functional Program Team to ensure successful program execution and launch throughout product life cycle. Responsible for facilitating…
Added 2 hours ago
Program Manager II
Shape Corporation
Trenton, OH
Position Summary:The Program Manager is responsible for managing a cross-functional Program Team to ensure successful program execution and launch throughout product life cycle. Responsible…
Added 2 hours ago
Program Manager
Shape Corporation
Athens, AL
The Program Manager is responsible for managing a cross-functional Program Team to ensure successful program execution and launch throughout product life cycle. Responsible for facilitating…
Added 2 hours ago
Program Manager
Shape Corporation
Tanner, AL
The Program Manager is responsible for managing a cross-functional Program Team to ensure successful program execution and launch throughout product life cycle. Responsible for facilitating…
Added 2 hours ago
SAP Technology Architecture Senior Manager - S/4HANA Migration
PwC
Kansas City, MO
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 2 hours ago
SAP Technology Architecture Senior Manager - S/4HANA Migration
PwC
Saint Louis, MO
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 2 hours ago
Project Manager, Sponsorships & Experiential
Humana
Jefferson City, MO
More than a traditional project manager, the Project Manager, Sponsorship & Experiential will own the execution of a high-priority initiative while also coordinating a variety of projects…

Plastic Express

Customer Success Representative - Pooler, GA

Pooler, GA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Company Overview

Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full-service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.

Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary:

This position reports to the Customer Success Manager. A "hybrid" Customer Service position involving significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of Fortune 500 companies and other small enterprises. The ideal candidate has experience and the proven ability to manage the customer’s day to day logistics/warehouse/transportation needs in a high pace/high transaction, team-oriented service environment. Attention to detail and strong proofreading abilities are necessary skills. Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success. The Customer Success Representative (CSR) will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and company executives. During the course of business, the CSR is not to share any confidential information with anyone other than their direct manager or Executives of Plastic Express.

Essential Functions/Duties:

Process customer bulk trucking and packaging orders from various sources, email, SAP, Web based portals, EDI
Input customer orders into TMS/WMS system with accuracy and speed.
Prepare end of day reports
Answer phones, forward calls and take messages
Research information when needed
Maintain inventory by checking for any discrepancies
Assist in customer inventory reviews
Monitor “Open Order” process of customers to make sure all orders are being updated
Assist the CSR Manager with special assignments as needed
Maintain and monitor delivery in Plastic Express data base
Notify management immediately anytime orders are missed/moved
Track daily/weekly/monthly all activities on the customers’ open order reports; ensure they are completed and updated properly
Notify management of any discrepancies
Monitor and maintain the Open Order Report in the Warehouse database
Review customer orders to ensure 100% accuracy
Contact CS Manager with any questions on orders

Qualifications:

Required Education and Experience

2+ years of experience in customer service (in the transportation industry preferred)
Type 40wpm+ with 100% accuracy

Preferred Education and Experience

College degree
Knowledge of bulk commodities industry rates and terms

Physical Demands

While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Prolonged periods sitting at a desk and working on a computer

Licenses/Certificates:

None

Skills:

Proven interpersonal skills; relationship development and management
Ability to work independently and as part of team
Ability to recognize onsite risk factors and take appropriate action with firmness and tact
Demonstrated proficiency with Microsoft Office products at the following levels:
Word, Excel, Outlook: Intermediate level of skill
PowerPoint: Basic level of skill
Global and cultural awareness
Ability to multitask, prioritize and work under stress
Highest quality written and verbal communication skills
Willingness to be cross-trained in other departments
Professional, friendly phone presence

Additional Job Details:

Supervisory Responsibility:

This position has no direct reports.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.

Position Type/Expected Hours of Work:

This is a full-time, in-person position. Days of work are Monday through Friday.

Travel:

Little to no travel is expected for this position.

Benefits and Perks:

Family health benefit packages - after 90 days
Vacation pay - after 90 days
Holiday pay - after 90 days
Company matching 401k retirement program - after 90 days

Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.

In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.

If you have an interest in working at Plastic Express, please forward your resume including a brief work history.

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