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Plant Manager Wind Operations - Easter
Enbridge Employee Services Inc
Hereford, TX
As Plant Manager at the Easter location, you will play a pivotal leadership role in ensuring the safe, reliable, and efficient operation of Enbridge’s Easter Wind facility. As the senior…
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Sales Consultant - Account Management
MKO KONE Inc.
NY
Have you built and developed professional customer relations through excellent customer service?
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IB
Marketing Manager
Icicle Brewing Company
Leavenworth, WA
- $40 to $44 USD / hour
The Marketing Manager is responsible for the strategy, execution, performance, and ongoing development of München Haus's marketing, branding, communications, events, community engagement,…
Added 1 min ago
AI
Customer Action Manager (Bilingual Spanish/ English)
All In Energy
Lawrence, MA
- $78,417.2 USD / year
We’re seeking a caring and detail-oriented fully bilingual Customer Action Manager to lead our customer action team. The Customer Action Manager ensures the team runs in an efficient…
Added 1 min ago
Sr. Account Manager- Service/Repair
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Saint Louis, MO
Monitors the status of current service contracts by visiting job sites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues.
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Manager, HR M&A and New Business Enablement
Ford
Dearborn, MI · Dearborn
The Manager partners with the Executive Director and Directors responsible for global M&A, joint ventures, and new business standups. The successful incumbent will maintain integrated…
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Certified Medical Assistant
Team Member Services
United States
Experience in guest relations or customer service [Preferred]
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Heavy Equipment Mechanic
Terradyne LLC
Euless, TX
Reporting any issues to the supervisor/manager
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Golden State Dermatology
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Administrative Support Assistant (4622006)
State of Missouri
Cape Girardeau, MO
- Represent the program with exemplary customer service and call center etiquette.
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Rail & Transit Territory Sales Manager - GCG Connectivity & Power Solutions - Remote + Travel
GCG
Jefferson City, MO
- $120,000 to $130,000 USD / year
+ Maintain high responsiveness and customer service standards throughout the sales cycle
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Help Desk Technician I
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Accurately document customer information, troubleshooting steps, resolutions, and other required details in the Helpdesk Ticketing System; resolve tickets within established Service Level…
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QA Engineering Technician IV
LEIDOS, INC.
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Transportation Supervisor
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Operations Admin
Gate Gourmet, Inc
Flushing, NY
1 year of customer service experience in a manufacturing environment
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H&M Department Supervisor - Tanger Outlets Howell
H&M Group
Howell, MI
- $19.22 to $22.39 USD / hour
Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
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H&M Department Supervisor - Castleton Square Mall
H&M Group
Indianapolis, IN
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Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
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Account Coordinator
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Operations Manager
CVS Health
Show Low, AZ
- $20.15 to $34.15 USD / hour
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
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Pharmacy Technician
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As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
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Pharmacy Technician
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- $16.5 to $25 USD / hour
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Pharmacy Technician
CVS Health
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As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
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Pharmacy Technician
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As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
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Pharmacy Technician
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- $16.5 to $25 USD / hour
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Pharmacy Technician
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As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…

Plastic Express

Customer Success Representative - Pooler, GA

Pooler, GA, United States

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Company Overview

Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full-service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.

Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary:

This position reports to the Customer Success Manager. A "hybrid" Customer Service position involving significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of Fortune 500 companies and other small enterprises. The ideal candidate has experience and the proven ability to manage the customer’s day to day logistics/warehouse/transportation needs in a high pace/high transaction, team-oriented service environment. Attention to detail and strong proofreading abilities are necessary skills. Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success. The Customer Success Representative (CSR) will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and company executives. During the course of business, the CSR is not to share any confidential information with anyone other than their direct manager or Executives of Plastic Express.

Essential Functions/Duties:

Process customer bulk trucking and packaging orders from various sources, email, SAP, Web based portals, EDI
Input customer orders into TMS/WMS system with accuracy and speed.
Prepare end of day reports
Answer phones, forward calls and take messages
Research information when needed
Maintain inventory by checking for any discrepancies
Assist in customer inventory reviews
Monitor “Open Order” process of customers to make sure all orders are being updated
Assist the CSR Manager with special assignments as needed
Maintain and monitor delivery in Plastic Express data base
Notify management immediately anytime orders are missed/moved
Track daily/weekly/monthly all activities on the customers’ open order reports; ensure they are completed and updated properly
Notify management of any discrepancies
Monitor and maintain the Open Order Report in the Warehouse database
Review customer orders to ensure 100% accuracy
Contact CS Manager with any questions on orders

Qualifications:

Required Education and Experience

2+ years of experience in customer service (in the transportation industry preferred)
Type 40wpm+ with 100% accuracy

Preferred Education and Experience

College degree
Knowledge of bulk commodities industry rates and terms

Physical Demands

While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Prolonged periods sitting at a desk and working on a computer

Licenses/Certificates:

None

Skills:

Proven interpersonal skills; relationship development and management
Ability to work independently and as part of team
Ability to recognize onsite risk factors and take appropriate action with firmness and tact
Demonstrated proficiency with Microsoft Office products at the following levels:
Word, Excel, Outlook: Intermediate level of skill
PowerPoint: Basic level of skill
Global and cultural awareness
Ability to multitask, prioritize and work under stress
Highest quality written and verbal communication skills
Willingness to be cross-trained in other departments
Professional, friendly phone presence

Additional Job Details:

Supervisory Responsibility:

This position has no direct reports.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.

Position Type/Expected Hours of Work:

This is a full-time, in-person position. Days of work are Monday through Friday.

Travel:

Little to no travel is expected for this position.

Benefits and Perks:

Family health benefit packages - after 90 days
Vacation pay - after 90 days
Holiday pay - after 90 days
Company matching 401k retirement program - after 90 days

Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.

In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.

If you have an interest in working at Plastic Express, please forward your resume including a brief work history.

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