Technology Assistant Campus

Pay Grade: 745 (Min $17.79 per hr) Work Days: 193

Primary Purpose:

• Responsible for overseeing and ensuring the smooth operation of all technology at the campus level.

Qualifications:

Education/Certification:

• High school diploma or equivalency

Special Knowledge/Skills:

• Possess a general knowledge of how campus technology equipment is assembled and operated
• Possess a general knowledge of Windows10 Operating System
• Proficient with the use of Microsoft Office Suite
• Ability to prioritize work and meet deadlines
• Effective communication and interpersonal skills
• Ability to use Command Prompt to verify IP address of systems
• Ability to change bios boot order when required

Experience:

• Troubleshooting computers, printers, audio visual equipment, and scanners (preferred)

Major Responsibilities and Duties:

• Maintain the campus computers, printers, projectors and all other technology for teachers and students
• Reimage workstations and laptops as required
• Powerwash and enroll district Chromebooks
• Troubleshoot all types of campus-based technology hardware and software. This includes CPU's, monitors, cables, printers, CD-ROMs, keyboards, mice, headphones, speakers, projectors and other parts of AV bundles
• Responsible for protecting the integrity of the network by only loading district approved software on individual workstations
• Troubleshoot problems with instructional software
• Submit Repair tickets when needed - making every effort to diagnose the problem so the repair call can be assigned and handled in an efficient manner
• Maintain printers for ease of use by staff and students-- proper settings on control panels, assign workstations to printers, and clear print queues
• Maintain district audio/visual equipment
• Update files on workstations
• Serve as support for Windows platform and have a general knowledge of the network software programs
• Serve as the building contact for the Technology staff, vendor support staff, and campus staff
• Coordinate and participate in the delivery and setup of equipment
• Serve as building coordinator whenever network maintenance is scheduled
• Maintain technology inventory database
• Record and report theft of equipment and file necessary reports with police
• Maintain and keep adequate supplies of printer toner cartridges in inventory
• Communicate acceptable use guidelines with building staff
• Operate the Mobile Broadcast Cart and assist with campus announcements
• Serve as site trainer for district technology implementations and network training
• Follow all rules, regulations, and policies of Plano ISD and follow directives from superiors
• Follow attendance policy as assigned by supervisor
• Perform other functions that may be assigned by the Administration and/or supervisor

Equipment Used:

• Computer, printer, AV equipment, peripheral devices, copier, and scanner

Working Conditions:

Mental Demands:

• Reading; ability to communicate effectively (verbal and written); maintain emotional control under stress

Physical Demands/Environmental Factors:

• Work with frequent interruptions; frequent standing, stooping, bending, kneeling, pushing and pulling; prolonged use of computer and repetitive hand motions; occasional climbing of a ladder and lifting up to 50 pounds

SM102126/00053729