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Added 19 hours ago
Principal Staff Engineer - Web Platform
PlanetArt
Remote, United States
Added 19 hours ago
Fulfillment Associate
PlanetArt
Woodridge, IL
During peak times, extended hours including mandatory 10 and 12-hour shifts and required weekend hours during all peak periods are needed
Added 19 hours ago
P
Fulfillment Associate (Quality Assurance)
PlanetArt
Woodridge, IL
- $15.5 to $16.5 USD / hour
Added 19 hours ago
P
Cycle Count - Fulfillment Associate
PlanetArt
Woodridge, IL
- $17 to $18 USD / hour
Added 19 hours ago
P
Art Director - Advertising
PlanetArt
Remote, United States
- $75,000 to $95,000 USD / year
Added 19 hours ago
P
Product Manager, Web
PlanetArt
Remote, United States
- $115,000 to $135,000 USD / year
Added 19 hours ago
Freelance UGC Creator Program: Strategy and Creative Direction
PlanetArt
Remote, United States
Added 19 hours ago
P
Indigo Fulfillment Lead
PlanetArt
Woodridge, IL
- $15.5 to $16.5 USD / hour
During peak times, extended hours including mandatory 10 and 12-hour shifts and required weekend hours during all peak periods are needed
Added 19 hours ago
P
Sr. E-commerce Pricing Analyst
PlanetArt
Remote, United States
- $105,000 to $130,000 USD / year
Added 19 hours ago
P
Sr. Paid Search Marketing Manager (PPC)
PlanetArt
Remote, United States
- $95,000 to $115,000 USD / year
This is a hybrid position; employees are expected to be in the office three days per week (Monday,
Added 19 hours ago
P
Network Security Engineer
PlanetArt
Remote, United States
- $80,000 to $120,000 USD / year
Added 19 hours ago
P
Application Security Analyst
PlanetArt
Remote, United States
- $80,000 to $120,000 USD / year
Added 19 hours ago
P
Senior Corporate Counsel
PlanetArt
Remote, United States
- $175,000 to $215,000 USD / year
Added 19 hours ago
P
Office Administrator
PlanetArt
Woodridge, IL
- $24 to $26 USD / hour
Must be able to work on-site five days per week, Monday through Friday
Added 19 hours ago
P
Post Merger Integration Associate
PlanetArt
Remote, United States
- $100,000 to $125,000 USD / year
Added 19 hours ago
P
Production Designer
PlanetArt
Remote, United States
- Up to $47,840 USD / year
Added 19 hours ago
P
Senior Paid Search Marketing Manager
PlanetArt
Remote, United States
- $95,000 to $115,000 USD / year
This is a hybrid position; employees are expected to be in the office three days per week (Monday,
Added 8 days ago
P
Production Designer
PlanetArt
Calabasas, CA
- $23 USD / hour
Added 9 days ago
P
Post Merger Integration Associate
PlanetArt
Calabasas, CA
- $100,000 to $125,000 USD / year
Added 13 days ago
P
Office Administrator
PlanetArt
Woodridge, IL
- $24 to $26 USD / hour
Must be able to work on-site five days per week, Monday through Friday
Added 13 days ago
P
Senior Corporate Counsel
PlanetArt
Calabasas, CA
- $175,000 to $215,000 USD / year
Added 16 days ago
Network Security Engineer
PlanetArt
Woodridge, IL
Added 16 days ago
Application Security Analyst
PlanetArt
Woodridge, IL
Added 28 days ago
P
Indigo Fulfillment Lead
PlanetArt
Woodridge, IL
- $15.5 to $16.5 USD / hour
During peak times, extended hours including mandatory 10 and 12-hour shifts and required weekend hours during all peak periods are needed
Added 28 days ago
P
1st Shift Seasonal Fulfillment Lead
PlanetArt
Woodridge, IL
- $17.5 to $18.5 USD / hour
This is the highest-volume stretch of our year, so mandatory 10 and 12-hour shifts and weekend hours should be expected throughout the assignment

Closed listing

PlanetArt

Seasonal IT Support Technician

Woodridge, IL, United States

$26 to $32 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $26 to $32 USD / hour
Posting language: English
Posted: Oct 13, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company and Vision PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events. The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit www.planetart.com to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

Job Overview PlanetArt is looking for a Temporary IT Ops Support to support the company’s production facility in Woodridge. The successful candidate will be a standard helpdesk technician on a 2nd shift schedule with mandatory overtime during the company’s busy peak period. PLEASE NOTE: Candidates much be local, willing to work nights and weekends. Temporary position will end 12/18/26

What You’ll Do

Key Responsibilities

Troubleshooting & Support: Diagnose and resolve hardware, software, and network issues via email, chat, or in-person. Supporting the warehouse environment, printers, rf devices, and helpdesk needs.
Ticket Management: Log, track, prioritize, and resolve support requests using a ticketing system
User Account Management: Create, modify, and disable user accounts, passwords, and permissions (Active Directory, Microsoft 365, etc.)
Hardware Support: Set up, configure, and maintain desktops, laptops, printers, and peripherals
Software Support: Install, update, and troubleshoot operating systems and business applications while supporting Citrix during PlanetArt’s Q4 peak season
Escalation: Escalate complex or unresolved issues to senior IT staff or appropriate teams
Documentation: Maintain knowledge base articles, FAQs, and standard operating procedures

What You Should Have Skills, Qualifications, and Requirements

Experience troubleshooting Citrix for basic user needs like accounts updates and connection issues
Experience troubleshooting printers, networks and rf devices for the warehouse operations team
Active directory and 0365 basic supporting knowledge
Willingness to work nights and weekends with mandatory overtime
Knowledge of Vmware is a plus

What You Can Expect Working Conditions

Work is generally performed in an office environment with low to moderate noise levels, however some work will require work on the production floor.
Occasional lifting of up to 20 pounds.
Position requires regular, continuous use of computers.
Position requires regular sitting and standing.
Position requires regular interaction with team members through the following methods: in-person, phone, zoom, radio, Slack, or email.

The compensation for this position is $26 - $32 per hour.

About employer

More about this job

Skills

Technical support
Troubleshooting
Microsoft Active Directory
Microsoft 365
Troubleshoot
Documentation
Warehouse operations

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