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Added just now
BC
Administrative Support Specialist
BERKELEY COUNTY GOVERNMENT
Moncks Corner, SC
- $21.19 to $24.36 USD / hour
Performs diversified administrative duties to support the Operations Manager and assists management staff with daily Radio Shop operations.
Added just now
J
CLINICAL NURSE I - CERMAK
IL
- $38.2 to $52.06 USD / hour
…constructive suggestions of the improvement of patient care, clinical management, interdepartmental relationships, and health education of patients/detainees. Demonstrates flexibility and…
Added just now
WI
Licensed/Registered Vision Center Manager #1283
Walmart Inc.
FL
- $37 to $50 USD / hour
…optometric supervision. Ensures the confidentiality of member information and maintains accurate, compliant documentation, including HIPAA and safety protocols. Manages quality assurance…
Added just now
WI
Licensed/Registered Vision Center Manager # 3877
Walmart Inc.
FL
- $37 to $50 USD / hour
…optometric supervision. Ensures the confidentiality of member information and maintains accurate, compliant documentation, including HIPAA and safety protocols. Manages quality assurance…
Added 1 min ago
J
CLINICAL NURSE I - CERMAK
IL
- $38.2 to $52.06 USD / hour
…constructive suggestions of the improvement of patient care, clinical management, interdepartmental relationships, and health education of patients/detainees. Demonstrates flexibility and…
Added 2 mins ago
Psychologist Reviewer
The Elevance Health Companies, Inc.
United States
Mentors Behavioral Health Care Management staff by assisting in training, attending utilization management rounds, and serving on interdepartmental initiatives; assists in developing a…
Added 3 mins ago
Quality Technician (Nights)
fairlife
Goodyear, AZ
…processes documentation for non-conforming product and communicate information to plant…
Added 3 mins ago
Quality Technician (Days)
fairlife
Goodyear, AZ
…processes documentation for non-conforming product and communicate information to plant…
Added 4 mins ago
QI
Senior Project Manager (Columbus, OH)
Quanta Infrastructure Solutions Group, LLC
Columbus, OH
- $180,000 to $210,000 USD / year
Project Documentation: Oversee Requests for Information (RFIs), project records, submittals, and document management to ensure accurate and timely resolution of project issues.
Added 4 mins ago
Da Vinci Specialist
Intuitive
Remote, United States
…specifically the Clinical Sales Representative and Clinical Sales Manager, to ensure safe and effective product adoption and quality control while driving positive patient…
Added 4 mins ago
Manager, Plant Operations
Pilot Company
Ord, NE
The Manager, Plant Operations position located in Ord, NE is a leadership and support position for management and operation crew members of our ethanol plant. The primary goal is to provide…
Added 5 mins ago
A
Construction Project Manager
Actalent
Burlington, MA
- $52.88 to $72.11 USD / hour
Job Title: Construction Project ManagerJob DescriptionThe Construction Project Manager oversees day-to-day project documentation and administrative processes from preconstruction through…
Added 5 mins ago
A
Regulatory Affairs Manager
Actalent
Davis, CA
- $50 to $60 USD / hour
…compliance and operational efficiency. The Regulatory Affairs Manager prepares and manages regulatory submissions for new and existing products, interfaces with regulatory agencies, and…
Added 5 mins ago
A
Regulatory Affairs Manager
Actalent
Davis, CA
- $50 to $60 USD / hour
…compliance and operational efficiency. The Regulatory Affairs Manager prepares and manages regulatory submissions for new and existing products, interfaces with regulatory agencies, and…
Added 5 mins ago
A
Project Manager
Actalent
Orlando, FL
- $58 to $60 USD / hour
Job Title: Project ManagerJob DescriptionWe are seeking an experienced Project Manager to oversee airfield electrical and runway lighting projects at commercial, municipal, and military…
Added 5 mins ago
Senior Recruiter, Talent, and Compliance
Meta Care Inc
Orlando, FL
Manage the transition from accepted offer to first day, coordinating paperwork, system access, equipment, orientation, and introductions with HR, IT, and the hiring manager.
Added 5 mins ago
A
Construction Superintendent
Actalent
Apopka, FL
- $40.87 to $48.08 USD / hour
…Monitor daily progress, providing regular updates to the Project Manager. Inspect ongoing work to ensure compliance with project plans, specifications, and applicable building…
Added 5 mins ago
A
Construction Superintendent
Actalent
Apopka, FL
- $40.87 to $48.08 USD / hour
…Monitor daily progress, providing regular updates to the Project Manager. Inspect ongoing work to ensure compliance with project plans, specifications, and applicable building…
Added 5 mins ago
A
Project Engineering Manager
Actalent
Columbus, OH
- $40 to $65 USD / hour
Job Title: Project Engineering Manager Beverage ManufacturingJob DescriptionThe Project Engineering Manager leads a diverse portfolio of capital, infrastructure, automation, utility, and…
Added 7 mins ago
Chief Program Officer
Communities in Schools of The Dallas Region
Dallas, TX
As a member of the Executive Management Team, the CPO serves as the organization’s senior program strategist and translates the President & CEO’s vision into programmatic priorities,…
Added 7 mins ago
G
Remote Clinical Pharmacist – HEDIS Medication Adherence
Guidehealth
Remote, United States
- $120,000 to $130,000 USD / year
Conduct medication therapy management (MTM) sessions to address barriers to adherence, provide patient education, and ensure understanding of medication regimens.
Added 7 mins ago
RCM Billing Specialist
ALLERGY PARTNERS
Asheville, NC
Retrieve claims from the Electronic Medical Records (EMR).
Added 7 mins ago
Blight Reduction & Abatement Manager
DC
Decatur, GA
…referral memoranda, draft complaint materials, exhibits, witness information, and supporting documentation; verifies that requested remedies and designations are supported by documented…
Added 9 mins ago
Business Assistant
Premier Dentist Partners
Hopkins, MN
…patients with accurate treatment cost estimates and financial information• Assist with billing, coding, and insurance claim submissions• Communicate treatment plans and financial…
Added 9 mins ago
C
Facility Utilities Supervisor
CONAGRA
Indianapolis, IN
- $85,000 to $100,000 USD / year
Reporting to the Plant Engineering Manager, you will lead the safe, compliant, and reliable operation of plant utility systems, including boilers and steam, ammonia refrigeration,…

Planet

Customer Success Manager

Arlington, VA, United States

$83,040 - $103,760 USD

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Job details

Pay: $83,040 - $103,760 USD
Apply by: Jan 28, 2027
Experience: 4+ years of experience in Customer Success, Account Management, or related roles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:

As a Customer Success Manager focused on serving our most strategic customers in North America. You will serve as a trusted advisor to agencies across the region, helping them derive maximum value from Planet’s satellite imagery and geospatial solutions. You’ll support mission-critical initiatives in areas such as emergency response, environmental monitoring, infrastructure planning, and natural resource management.

Your role will be to deepen customer engagement, drive adoption of Planet products, and identify growth opportunities within your portfolio. You’ll work across a range of federal, state and municipal agencies building relationships, understanding regional priorities, and translating challenges into impactful geospatial solutions. The best CSMs on our team operate at the macro level, stepping back to see the full context of an account, plotting a path forward, and driving action rather than waiting to be asked.

This is a full-time, hybrid role which will require you to work from our San Francisco or Arlington, VA office 3 days per week.

Impact You'll Own:

Build trusted relationships with customers to help them achieve strategic goals using Planet’s technology.
Drive product adoption through onboarding, training, and tailored guidance on best practices.
Identify expansion and renewal opportunities, partnering with Sales to secure long-term value for customers.
Advocate for customer needs internally, surfacing feedback to influence product development and roadmap prioritization.
Collaborate with Sales, Product, and Marketing to develop use cases, success stories, and public sector engagement strategies.
Provide proactive support and account planning for key renewals, budget cycles, and legislative timelines.
Champion change for customers navigating a rapidly evolving geospatial landscape, helping agencies adapt Planet's tools to new and emerging mission needs.

What You Bring:

4+ years of experience in Customer Success, Account Management, or related roles.
Bachelor’s degree in a relevant field.
Understanding of public sector workflows, procurement processes, and funding cycles.
Ability to communicate technical concepts to a wide range of audiences from analysts to government executives.
Skilled in cross-functional collaboration with Sales, Product, Support, and Engineering teams.
Excellent organizational skills with the ability to manage multiple accounts and priorities.
A curious, ever-learning mindset and the humility to know your understanding of the customer's mission is never complete, and the drive to keep digging deeper.
Solid human and organizational intelligence able to read organizational culture, key drivers, and persona types across government agencies, then tailor your approach to optimize for engagement and outcomes.
Willingness to travel as needed.

What Makes You Stand Out:

Prior experience working directly with federal, state or municipal government agencies.
Knowledge of key public sector challenges - climate adaptation, land use planning, infrastructure resiliency, emergency response.
Proficiency with tools like ArcGIS, QGIS, or Google Earth Engine.
Experience navigating data-sharing agreements or government contract mechanisms.

Application Deadline:

11:45p / 23:45 PT on the date stated below. Applications are reviewed on a rolling basis. This posting may be removed earlier than projected if a suitable pool of applications has been received. For this reason, we recommend applying as soon as you are able to.

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

Comprehensive Medical, Dental, and Vision plans
Health Savings Account (HSA) with a company contribution
Generous Paid Time Off in addition to holidays and company-wide days off
16 Weeks of Paid Parental Leave
Wellness Program and Employee Assistance Program (EAP)
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Commuter Benefits (if local to an office)
Volunteering Paid Time Off

Compensation:

The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. This role is eligible for commission. US National Salary Range

$83,040 - $103,760 USD

San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging - dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a "Planet AI Notetaker" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.

Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools - e.g. Large Language Models (LLMs), deep fake technology, etc. - is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

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