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CADD/BrIM Technician/Design Manager
AECOM
Omaha, NE
- $90,000 to $155,000 USD / year
AECOM is seeking a CADD/BrIM Technician/Design Manager to be based in AECOM's Omaha office to work on exciting local, regional, and national projects.
Added 1 min ago
Product Mgr II
LexisNexis Risk Solutions FL Inc. Company
FL
We strive to make our products the leaders in providing eligibility solutions, program integrity data & analytics, and enablers of whole Person & Entity Data management and transformational…
Added 1 min ago
EF
Facilitator, Learning and Development
Estes Forwarding Worldwide
Richmond, VA
- $65,000 to $70,000 USD / year
…management system (LMS) administration, training, instructional design and development, and technical support for EFW’s Learning & Development department. The Facilitator develops courses…
Added 3 mins ago
Administrative Support Analyst
CACI
Fort Belvoir, VA · Fort Belvoir
As an administrative support analyst supporting Project Manager Soldier Warrior within the Portfolio Acquisition Executive Maneuver Ground, you will directly contribute to the Army’s…
Added 3 mins ago
TC
Construction Manager- MHU Replacement and Reconstruction
Timberline Construction Group LLC
Asheville, NC
- $85,000 to $110,000 USD / year
…rehabilitation, and stick-built reconstruction. The Construction Manager will work closely with clients, contractors, subcontractors, inspectors, and internal team members to ensure…
Added 3 mins ago
Manager, Data Analyst - AML
Capital One
Richmond, VA · McLean, VA · Plano, TX · Chicago, IL
Our mission is to empower data-driven decision-making, foster innovation without limits, and make Capital One’s AML program pre-eminent. We achieve this by implementing rigorous data…
Added 3 mins ago
Senior Solution Architect (Senior Manager)
INC Huron Consulting Group Inc.
Remote, United States
Solution design methodology - translating business-unit problems into architecturally sound designs before work reaches Enablement
Added 3 mins ago
Copilot Studio / Power Platform Engineer (Senior Manager)
INC Huron Consulting Group Inc.
Remote, United States
…platform engineering position aligned to the Enablement & Solution Design pillar; the day-to-day work is tightly coupled with the Solution Architecture and Enablement teams, building and…
Added 3 mins ago
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Manager, Regulatory Compliance and Permitting
Ramboll
Blue Bell, Pennsylvania, PA
- $115,000 to $144,000 USD / year
…diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable…
Added 3 mins ago
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Manager, Regulatory Compliance and Permitting
Ramboll
Princeton, New Jersey, NJ
- $115,000 to $144,000 USD / year
…diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable…
Added 3 mins ago
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Manager, Regulatory Compliance and Permitting
Ramboll
Arlington, Virginia, VA
- $115,000 to $144,000 USD / year
…diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable…
Added 3 mins ago
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Manager, Regulatory Compliance and Permitting
Ramboll
Syracuse, New York, NY
- $115,000 to $144,000 USD / year
…diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable…
Added 3 mins ago
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Manager, Regulatory Compliance and Permitting
Ramboll
Philadelphia, Pennsylvania, PA
- $115,000 to $144,000 USD / year
…diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable…
Added 4 mins ago
Program Manager, Academic (Delaware Regional Medical Campus)
Thomas Jefferson University
United States
The Program Manager Academic is responsible for the planning, implementation, management, and continuous improvement of academic programs, educational initiatives, and/or curriculum…
Added 5 mins ago
Program Manager, IT Cybersecurity
Aprio
Atlanta, GA
Aprio is seeking a Program Manager to lead the operational program that keeps the firm's Cybersecurity Operations team running at its best. In this role, you will own the program…
Added 5 mins ago
Advisor, Retirement Plan Services
Aprio
Atlanta, GA
…comprehensive services spanning investment management, plan design, fiduciary risk mitigation, and employee education. You will manage and grow an assigned book of retirement plan clients,…
Added 6 mins ago
Clinical Research Project Manager - Center for Value Based Care
Cleveland Clinic
United States
As a Clinical Research Project Manager, you will oversee a variety of research projects within the Center for Value Based Care, focusing primarily on the behind-the-scenes work essential to…
Added 6 mins ago
Senior Lead Digital Product Manager
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · SAN FRANCISCO, CA
Wells Fargo is seeking a Senior Lead Digital Product Manager to serve as Product Owner for Adobe Experience Manager (AEM). This role will translate product strategy into executable…
Added 6 mins ago
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Lead DevOps Engineer
Cohere Health
United States
- $150,000 to $185,000 USD / year
Design, deploy, and maintain highly scalable, secure production infrastructure on AWS using infrastructure-as-code practices
Added 6 mins ago
Technical Program Manager, Security
Brain Co.
San Francisco, CA
As our first Technical Program Manager on the Security team, you’ll run the security programs that touch every part of the company from the security review that unblocks a government deal,…
Added 6 mins ago
Technical Program Manager, Strategy & Ops
Brain Co.
San Francisco, CA
As a Technical Program Manager, Strategy & Ops, you’ll be responsible to deliver technical, business, and organizational programs that shape how Brain Co. builds, operates, and scales. Your…
Added 7 mins ago
Senior UX Product Manager
Experlogix
Remote, United States
We are looking for a Senior UX Product Manager to lead our UX team and help shape and deliver intuitive, modern, and differentiated experiences across our software products.
Added 7 mins ago
Duty Manager, Airport Customer Operations - DFW
United States
Identify trends and team member developmental opportunities; design and implement methods to increase/improve performance
Added 7 mins ago
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Staff Program Manager
RAVE Aerospace LLC
Remote, United States
- $130,000 to $146,000 USD / year
As a Staff Program Manager, you'll oversee the delivery and performance of our Programs and Services, while building strong customer relationships. From program inception to delivery and…
Added 7 mins ago
Civil Engineering - Land Development Market Leader
ESP Associates
Raleigh, NC
Business development will be an important focus for this position – the manager will be responsible for involvement within the community to facilitate growth of the firm and coordination…

Planet

Customer Success Manager

Arlington, VA, United States

$83,040 - $103,760 USD

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Job details

Pay: $83,040 - $103,760 USD
Apply by: Jan 28, 2027
Experience: 4+ years of experience in Customer Success, Account Management, or related roles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:

As a Customer Success Manager focused on serving our most strategic customers in North America. You will serve as a trusted advisor to agencies across the region, helping them derive maximum value from Planet’s satellite imagery and geospatial solutions. You’ll support mission-critical initiatives in areas such as emergency response, environmental monitoring, infrastructure planning, and natural resource management.

Your role will be to deepen customer engagement, drive adoption of Planet products, and identify growth opportunities within your portfolio. You’ll work across a range of federal, state and municipal agencies building relationships, understanding regional priorities, and translating challenges into impactful geospatial solutions. The best CSMs on our team operate at the macro level, stepping back to see the full context of an account, plotting a path forward, and driving action rather than waiting to be asked.

This is a full-time, hybrid role which will require you to work from our San Francisco or Arlington, VA office 3 days per week.

Impact You'll Own:

Build trusted relationships with customers to help them achieve strategic goals using Planet’s technology.
Drive product adoption through onboarding, training, and tailored guidance on best practices.
Identify expansion and renewal opportunities, partnering with Sales to secure long-term value for customers.
Advocate for customer needs internally, surfacing feedback to influence product development and roadmap prioritization.
Collaborate with Sales, Product, and Marketing to develop use cases, success stories, and public sector engagement strategies.
Provide proactive support and account planning for key renewals, budget cycles, and legislative timelines.
Champion change for customers navigating a rapidly evolving geospatial landscape, helping agencies adapt Planet's tools to new and emerging mission needs.

What You Bring:

4+ years of experience in Customer Success, Account Management, or related roles.
Bachelor’s degree in a relevant field.
Understanding of public sector workflows, procurement processes, and funding cycles.
Ability to communicate technical concepts to a wide range of audiences from analysts to government executives.
Skilled in cross-functional collaboration with Sales, Product, Support, and Engineering teams.
Excellent organizational skills with the ability to manage multiple accounts and priorities.
A curious, ever-learning mindset and the humility to know your understanding of the customer's mission is never complete, and the drive to keep digging deeper.
Solid human and organizational intelligence able to read organizational culture, key drivers, and persona types across government agencies, then tailor your approach to optimize for engagement and outcomes.
Willingness to travel as needed.

What Makes You Stand Out:

Prior experience working directly with federal, state or municipal government agencies.
Knowledge of key public sector challenges - climate adaptation, land use planning, infrastructure resiliency, emergency response.
Proficiency with tools like ArcGIS, QGIS, or Google Earth Engine.
Experience navigating data-sharing agreements or government contract mechanisms.

Application Deadline:

11:45p / 23:45 PT on the date stated below. Applications are reviewed on a rolling basis. This posting may be removed earlier than projected if a suitable pool of applications has been received. For this reason, we recommend applying as soon as you are able to.

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

Comprehensive Medical, Dental, and Vision plans
Health Savings Account (HSA) with a company contribution
Generous Paid Time Off in addition to holidays and company-wide days off
16 Weeks of Paid Parental Leave
Wellness Program and Employee Assistance Program (EAP)
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Commuter Benefits (if local to an office)
Volunteering Paid Time Off

Compensation:

The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. This role is eligible for commission. US National Salary Range

$83,040 - $103,760 USD

San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging - dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a "Planet AI Notetaker" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.

Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools - e.g. Large Language Models (LLMs), deep fake technology, etc. - is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

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