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II
Case Manager Team Lead
Intervention, Inc.
Lakewood, CO
- $26.53 USD / hour
Assists in the day-to-day planning, development, implementation, and monitoring of Intervention programs, services, and employees of the office; provides case management for a reduced…
Added just now
Field Service Manager
The Raymond Corporation
Chalfont, PA
We are looking for a Field Service Manager to join on team. The Field Service Manager is in charge of supervising and assisting in the coordination and activities of field service…
Added 2 mins ago
V
LVN Case Manager
Vynca
Los Angeles, CA
- $32 to $38 USD / hour
…open because we regularly have openings for Clinical Lead Care Manager, but we don’t have a fixed start date or hiring timeline. We review applications as positions become available, and…
Added 2 mins ago
V
Behavioral Health Case Manager
Vynca
Los Angeles, CA
- $32 to $38 USD / hour
…open because we regularly have openings for Clinical Lead Care Manager, but we don’t have a fixed start date or hiring timeline. We review applications as positions become available, and…
Added 2 mins ago
Supervisor, Electrical Distribution Systems (EDS) Design & Release
Ford
Dearborn, MI · Dearborn
Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable…
Added 2 mins ago
Manager, Learning and Development
Ford
Dearborn, MI · Dearborn
The Manager, Learning and Development assesses and analyzes learning and performance needs, designs and develops solutions, and evaluates the effectiveness of learning programs. This is a…
Added 2 mins ago
CF
Access to Achievement Coordinator
Cape Fear Community College
Wilmington, NC
- $3,750 USD / month
Guide the student in the application process, if necessary, and refer to the enrollment manager/student services.
Added 3 mins ago
Fabric Maintenance Planner
Bilfinger
LA
…Order Contracting, Design-Build, Bid-Build, and Construction Manager at Risk services; Industrial Maintenance and Turnaround Solutions; Chemical, Manufacturing, and Assembly services and…
Added 5 mins ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Senior Manager
EY
Chicago, IL · Hoboken, NJ · Atlanta, GA · Grandview Heights, OH · Boston, MA · Charlotte, NC · Philadelphia, PA · New York, NY
Identify new opportunities, shape follow-on engagements, and contribute to account growth and market development.
Added 5 mins ago
Financial Services - Forward Deployed Engineer - Technology Consulting - Engineering- Manager
EY
Grandview Heights, OH · Chicago, IL · Charlotte, NC · Boston, MA · Atlanta, GA · Hoboken, NJ · Philadelphia, PA · New York, NY
We are seeking a Forward Deployed Engineer (FDE) – Manager to help clients solve complex business challenges through technology. This role sits at the intersection of consulting,…
Added 5 mins ago
SO
Social Service Counselor 4A
State of Louisiana
Elmwood, LA
- $21.46 to $38.67 USD / hour
…Behavioral Health Regional Director (Clinical and Support Services…
Added 5 mins ago
SO
CORRECTIONS ARDC SUPERVISOR
State of Louisiana
St Gabriel, LA
- $22.96 to $41.38 USD / hour
…promotional opportunities, clear communication, and professional…
Added 5 mins ago
SO
Program Manager 4
State of Louisiana
Baton Rouge, LA
- $37.99 to $74.54 USD / hour
…results-driven leader passionate about public service, team development, and making a difference in communities across Louisiana, we encourage you to…
Added 5 mins ago
SO
HUMAN RESOURCES ANALYST A, B, C, OR SPECIALIST
State of Louisiana
Baton Rouge, LA
- $18.04 to $35.4 USD / hour
…that require careful review, sound judgment, and consistent application of…
Added 6 mins ago
CE
Assistant Store Manager
Claires Essentials LLC
Ashland, KY
- $14 to $15 USD / hour
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 6 mins ago
ED
Hiring and Career Development Group Manager
Employment Development Department
CA
- $7,872 to $9,781 USD / month
The Human Resource Services Division, is looking for a motivated and experienced Supervisor II to lead our Hiring and Development efforts!
Added 6 mins ago
CO
Supervisor I
Commission on Teacher Credentialing
CA
- $7,172 to $8,910 USD / month
Under the general supervision of the Manager II, the Supervisor I plans, organizes, and directs the activities of the Fiscal Services Unit of the Administrative Services Division. The…
Added 6 mins ago
CG
Senior Personnel Specialist
California Governor's Office of Emergency Services
CA
- $5,663 to $7,097 USD / month
…corrections, quality assurance reviews, data reporting, and procedure development. The incumbent researches and interprets applicable laws, rules, regulations, and bargaining unit…
Added 6 mins ago
DO
Chief Financial Officer
Department of Housing & Community Development
CA
- $12,131 to $14,453 USD / month
If you previously applied for this position, your application package is still under consideration and you do not need to reapply.
Added 6 mins ago
Assistant Store Manager
AutoZone
Pflugerville, TX
Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
Added 7 mins ago
A
Part Sales Manager – Full Time
AutoZone
Round Rock, TX
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 7 mins ago
PM
Retail Sales Lead - Jordan Creek
POP MART Americas Inc.
United States
- $15 USD / hour
You'll serve as the Leader on Duty when the Store Manager or Assistant Store Manager is unavailable, providing direction to the team, driving sales performance, and ensuring our stores…
Added 7 mins ago
Market Development Manager - Indiana Southern
Sazerac Company
UNAVAILABLE, IN · Louisville, KY
The Market Development Manager will be a field leader that manages a team of Market Development Representatives to drive results in on and off premise accounts. This role will develop and…
Added 7 mins ago
A
Part Sales Manager – Full Time
AutoZone
Livermore, CA
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 7 mins ago
A
Part Sales Manager – Full Time
AutoZone
Pflugerville, TX
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…

Planet

Customer Success Manager

Arlington, VA, United States

$83,040 - $103,760 USD

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Job details

Pay: $83,040 - $103,760 USD
Apply by: Jan 28, 2027
Experience: 4+ years of experience in Customer Success, Account Management, or related roles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:

As a Customer Success Manager focused on serving our most strategic customers in North America. You will serve as a trusted advisor to agencies across the region, helping them derive maximum value from Planet’s satellite imagery and geospatial solutions. You’ll support mission-critical initiatives in areas such as emergency response, environmental monitoring, infrastructure planning, and natural resource management.

Your role will be to deepen customer engagement, drive adoption of Planet products, and identify growth opportunities within your portfolio. You’ll work across a range of federal, state and municipal agencies building relationships, understanding regional priorities, and translating challenges into impactful geospatial solutions. The best CSMs on our team operate at the macro level, stepping back to see the full context of an account, plotting a path forward, and driving action rather than waiting to be asked.

This is a full-time, hybrid role which will require you to work from our San Francisco or Arlington, VA office 3 days per week.

Impact You'll Own:

Build trusted relationships with customers to help them achieve strategic goals using Planet’s technology.
Drive product adoption through onboarding, training, and tailored guidance on best practices.
Identify expansion and renewal opportunities, partnering with Sales to secure long-term value for customers.
Advocate for customer needs internally, surfacing feedback to influence product development and roadmap prioritization.
Collaborate with Sales, Product, and Marketing to develop use cases, success stories, and public sector engagement strategies.
Provide proactive support and account planning for key renewals, budget cycles, and legislative timelines.
Champion change for customers navigating a rapidly evolving geospatial landscape, helping agencies adapt Planet's tools to new and emerging mission needs.

What You Bring:

4+ years of experience in Customer Success, Account Management, or related roles.
Bachelor’s degree in a relevant field.
Understanding of public sector workflows, procurement processes, and funding cycles.
Ability to communicate technical concepts to a wide range of audiences from analysts to government executives.
Skilled in cross-functional collaboration with Sales, Product, Support, and Engineering teams.
Excellent organizational skills with the ability to manage multiple accounts and priorities.
A curious, ever-learning mindset and the humility to know your understanding of the customer's mission is never complete, and the drive to keep digging deeper.
Solid human and organizational intelligence able to read organizational culture, key drivers, and persona types across government agencies, then tailor your approach to optimize for engagement and outcomes.
Willingness to travel as needed.

What Makes You Stand Out:

Prior experience working directly with federal, state or municipal government agencies.
Knowledge of key public sector challenges - climate adaptation, land use planning, infrastructure resiliency, emergency response.
Proficiency with tools like ArcGIS, QGIS, or Google Earth Engine.
Experience navigating data-sharing agreements or government contract mechanisms.

Application Deadline:

11:45p / 23:45 PT on the date stated below. Applications are reviewed on a rolling basis. This posting may be removed earlier than projected if a suitable pool of applications has been received. For this reason, we recommend applying as soon as you are able to.

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

Comprehensive Medical, Dental, and Vision plans
Health Savings Account (HSA) with a company contribution
Generous Paid Time Off in addition to holidays and company-wide days off
16 Weeks of Paid Parental Leave
Wellness Program and Employee Assistance Program (EAP)
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Commuter Benefits (if local to an office)
Volunteering Paid Time Off

Compensation:

The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. This role is eligible for commission. US National Salary Range

$83,040 - $103,760 USD

San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging - dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a "Planet AI Notetaker" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.

Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools - e.g. Large Language Models (LLMs), deep fake technology, etc. - is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

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