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PF
PT Customer Service Rep
Planet Fitness
Kernersville, NC
- From $11 USD / hour
Added just now
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PF
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PF
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- From $12 USD / hour
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Added 3 hours ago
PF
Facilities Technician - Savannah/Pooler/Brunswick, GA
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Savannah/Pooler/Brunswick, GA
- $21.9 to $25.61 USD / hour
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Added 3 hours ago
PF
PT Customer Service Representative
Planet Fitness
Philadelphia, PA
- From $12 USD / hour
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Front Desk Associate
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Planet Fitness

Weekend Member Services Representative

Salinas, CA, United States

$18 USD / hour

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Job details

Pay: $18 USD / hour
Education: High school diploma
Posting language: English
Posted: Aug 4, 2026

Original job description

The Weekend Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.

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Check members into the system.

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New member sign-up.

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Take prospective members on tours.

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Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Must be bilingual

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.

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More about this job

Skills

Customer service
Front Desk
Show diplomacy
Bilingualism

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