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Added 43 mins ago
Shift Leader
Planet Fitness
Raymond, NH
Added 43 mins ago
Assistant Manager
Planet Fitness
Pensacola, FL
Added 43 mins ago
PF
Assistant Manager
Planet Fitness
Kingston, NY
- $18 to $21 USD / hour
Added 43 mins ago
Assistant Manager
Planet Fitness
Dover, NH
Added 13 hours ago
PF
Service Desk - Team Leader
Planet Fitness
Cumberland, MD
- $16 to $17 USD / hour
Added 16 hours ago
Club Manager
Planet Fitness
Carle Place, NY
Added 19 hours ago
PF
FT Customer Service Representative
Planet Fitness
Morrisville, PA
- From $12 USD / hour
Added 1 day ago
PF
FT Evening Customer Service Representative
Planet Fitness
Middletown, DE
- From $15 USD / hour
Added 1 day ago
PF
Assistant Manager
Planet Fitness
Lake Ronkonkoma, NY
- $19 to $22 USD / hour
Added 1 day ago
Assistant Manager
Planet Fitness
Milton, FL
Added 1 day ago
Shift Leader
Planet Fitness
Dickson City, PA
Added 1 day ago
Assistant Manager
Planet Fitness
Montgomery, AL
Added 1 day ago
PF
Front Desk Part-Time Associate
PLANET FITNESS
Portland, OR
- Part-time
Added 1 day ago
PF
PT Customer Service Representative
Planet Fitness
Belchertown, MA
- From $15 USD / hour
Added 1 day ago
PF
FT Customer Service Rep
Planet Fitness
Philadelphia, PA
- From $13 USD / hour
Added 1 day ago
PF
Front Desk Associate
Planet Fitness
Victor, NY
- $16 USD / hour
Added 1 day ago
PF
Front Desk Full-Time Associate
PLANET FITNESS
Portland, OR
- Full-time
Added 1 day ago
Assistant General Manager
PLANET FITNESS
Portland, OR
Added 1 day ago
PF
Overnight Front Desk Full-Time Associate
PLANET FITNESS
Portland, OR
- Full-time
Added 1 day ago
PF
Front Desk Full-Time Associate
PLANET FITNESS
Springfield, OR
- Full-time
Added 1 day ago
PF
Front Desk Part-Time Associate
PLANET FITNESS
Springfield, OR
- Part-time
Added 1 day ago
PF
Front Desk Part-Time Associate
PLANET FITNESS
Tigard, OR
- Part-time
Added 1 day ago
Assistant General Manager
PLANET FITNESS
Tigard, OR
Added 1 day ago
Assistant General Manager
PLANET FITNESS
Portland, OR
Added 1 day ago
PF
Front Desk Associate
Planet Fitness
West Hartford, CT
- $16.94 to $17.44 USD / hour

Closed listing

Planet Fitness

Member Services Representative Full Time

Tampa, FL, United States

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Aug 21, 2017

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Original job description

Archived listing. The details below describe a past opening.

Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

About employer

More about this job

Skills

Customer service
Front Desk
Show diplomacy
Heavy lifting

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