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Added 4 hours ago
PF
PT Customer Service Representative
Planet Fitness
Reading, PA
- From $11 USD / hour
Added 9 hours ago
PF
Member Services Representative- M-F Mornings
Planet Fitness
San Diego, CA
- $17.75 USD / hour
Added 10 hours ago
Lead Front Desk Associate
Planet Fitness
Greeneville, TN
Added 10 hours ago
PF
Assistant Manager
Planet Fitness
Irondequoit, NY
- $19.05 USD / hour
Added 10 hours ago
PF
Member Services Representative
Planet Fitness
San Diego, CA
- $17.75 USD / hour
Added 10 hours ago
PF
Planet Fitness FT Customer Service Representative
Planet Fitness
Westfield, IN
- From $12 USD / hour
Added 10 hours ago
PF
PT Customer Service Representative
Planet Fitness
Westfield, IN
- From $12 USD / hour
Added 11 hours ago
PF
Member Experience Team Associate
Planet Fitness
Milford, CT
- $17 to $18 USD / hour
Added 11 hours ago
PF
Front Desk Associate
Planet Fitness
Gates, NY
- $16 USD / hour
Added 11 hours ago
PF
Front Desk Part-Time Associate
PLANET FITNESS
Toccoa, GA
- Part-time
Added 11 hours ago
Assistant General Manager
PLANET FITNESS
Naples, FL
Current CPR Certification required or willingness to get certified upon hire
Added 12 hours ago
Fitness Trainer
Planet Fitness
Stone Mountain, GA
Added 12 hours ago
PF
PT Customer Service Rep
Planet Fitness
Royersford, PA
- From $11 USD / hour
Added 13 hours ago
PF
Planet Fitness FT Customer Service Rep
Planet Fitness
Fort Mill, SC
- From $12 USD / hour
Added 13 hours ago
PF
FT Customer Service Rep
Planet Fitness
Royersford, PA
- From $12 USD / hour
Added 14 hours ago
Club Manager
Planet Fitness
Hialeah, FL
Added 14 hours ago
PF
FT Customer Service Representative
Planet Fitness
Morrisville, PA
- From $12 USD / hour
Added 14 hours ago
PF
Overnight Cleaner
Planet Fitness
Brentwood, NY
- $17.5 to $18.5 USD / hour
Added 14 hours ago
Front Desk Associate
Planet Fitness
Leesburg, FL
Added 14 hours ago
Overnight Cleaner
Planet Fitness
Dover, NH
Added 14 hours ago
Front Desk Associate
Planet Fitness
Orlando, FL
Added 14 hours ago
PF
Member Services Representative
Planet Fitness
El Cerrito, CA
- $17 to $19 USD / hour
Added 15 hours ago
PF
FT Customer Service Rep
Planet Fitness
Canton, OH
- From $12 USD / hour
Added 15 hours ago
PF
Planet Fitness Customer Service Representative
Planet Fitness
Shelby, NC
- From $12 USD / hour
Added 16 hours ago
Customer Service Representative
Planet Fitness
Saginaw, MI

Closed listing

Planet Fitness

Customer Service Representative

Westland, MI, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Dec 17, 2026
Posting language: English
Posted: Sep 17, 2026

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Original job description

Archived listing. The details below describe a past opening.

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!

Why you should join Planet Fitness:

Great growth opportunities - we are a dynamic and growing company
Set Schedule
Medical, Dental and Vision insurance benefits (available to eligible employees)
Employee Referral Bonus Program
This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
FREE Black Card Membership
401(k) with generous employer match
Profit sharing program!
A sparkling clean work environment (where we all pitch in to keep the club pristine!)
Contribute to changing people's lives every day by helping us create a healthier Planet
Work hard play hard with an amazing group of talented, dynamic team members
Employee Assistance Program (EAP)

Some of your responsibilities will include:

The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.

Qualifications

Qualifications and Physical Demands:

Must be 18 years of age or older.
Punctuality and reliability is a must.
Customer service experience preferred.
Continual standing and walking during your shift.
Continual talking to members and potential members in person and on the phone during your shift.
Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team:

It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
It means being part of a company that cares about improving the health and well-being of our communities.
It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development.
It means creating a positive impact in our local communities through philanthropic initiatives.
It means being part of a brand of which you can be proud!

Equal Opportunity Employer

About employer

More about this job

Skills

Customer service
Cleaning
Front Desk
EPIC

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