Litigation Technology Calendar Manager

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Job Type

Full-time

Description

The Litigation Technology Calendar Manager is responsible for managing the Litigation Technology section of the Calendar, including forecasting resource availability, assigning qualified resources to jobs, and coordinating day-to-day operational support. This role balances client preferences, resource skill sets and restrictions, job requirements, and the use of in-house resources versus outsourcing. The position also serves as a key point of communication among Calendar, Litigation Technology, and other internal departments, helping resolve time-sensitive issues and maintain smooth daily operations.

The ideal candidate is highly organized, analytical, detail-oriented, and able to think critically in a fast-paced environment where priorities can change quickly. This individual must communicate professionally with internal teams, clients, and independent contractor resources; exercise sound judgment; build positive relationships; and remain flexible when responding to changing coverage needs, last-minute assignments, and after-hours emergencies.

LITIGATION TECHNOLOGY CALENDAR MANAGER ESSENTIAL JOB RESPONSIBILITIES:

• Regularly monitor and manage resource availability using internal scheduling and reporting systems.
• Review upcoming assignments and forecast staffing needs, identifying hard-to-cover jobs and planning for fluctuations in calendar volume and resource availability.
• Assign resources based on qualifications, skill sets, client and job preferences, restrictions, availability, and the appropriate use of in-house resources versus outsourcing.
• Identify clients and assignments that may be appropriate for digital reporting/PPR services, consistent with client requirements and applicable restrictions.
• Review job notes and requirements to identify potential hurdles, special requests, and opportunities to provide resources with the information needed to execute assignments successfully.
• Coordinate last-minute requests, assignment changes, and coverage challenges in partnership with the other Calendar Department Managers and Litigation Technology Management.
• Work with Litigation Technology Management to identify regional coverage gaps, onboard resources where additional coverage is needed, and communicate resource or coverage concerns.
• Seek and incorporate resource feedback, build positive relationships with Litigation Technology resources, and support resource satisfaction and retention, including participation in local Litigation Technology events as appropriate.
• Distribute daily Job Assignment Sheets and communicate assignment details; help acknowledge resource assignment confirmations.
• Serve as a point of contact for department phone calls and support resources and internal departments with scheduling and assignment questions.
• Monitor and help manage the shared Calendar Department inbox, prioritize and respond to emails, and coordinate with Calendar Managers and other departments as needed.
• Respond to and troubleshoot time-sensitive operational issues, escalating when appropriate and exercising sound independent judgment.
• Forecast staffing availability by reviewing future calendars and assist internal departments with questions regarding resource availability, staffing capacity, and PTO requests.
• Coordinate resource logistics and accommodations, including protective orders, secure-entry names, equipment lists, contact information when appropriate, dietary restrictions, and other client-specific requests.
• Assist with maintaining accurate resource information, preferences, restrictions, and departmental records.
• Identify and implement process improvements and operational efficiencies across Calendar and Litigation Technology workflows.
• Communicate and collaborate effectively with Scheduling, Litigation Technology, Sales, Operations, Client Services, and other internal teams.
• Available after hours for emergency situations
• Prioritize competing responsibilities while maintaining accuracy, professionalism, confidentiality, and a high level of client and resource service.
• Perform other duties as assigned.

LITIGATION TECHNOLOGY CALENDAR MANAGER SHIFT:

9:00am - 5:00pm EST, Monday-Friday

LITIGATION TECHNOLOGY CALENDAR MANAGER LOCATION:

Remote

COMPENSATION & BENEFITS:

Compensation: $60,000 - $65,000 annually

Planet Depos also offers a comprehensive benefits package:

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Voluntary Term Life Insurance
• Voluntary Long-Term Disability
• Paid Time Off
• Paid Holidays
• 401(k)
• Employee Assistance Program (EAP)

Requirements

• At least 3 years of experience, with a demonstrated ability to manage resource and client expectations.
• Strong understanding of the legal and court system is a plus.
• Strong analytical, critical-thinking, problem-solving, and decision-making skills, with sound judgment and flexibility.
• Exceptional organizational and time-management skills, attention to detail, and accuracy.
• Excellent written and verbal communication skills and the ability to work effectively with a variety of personalities.
• Positive, empathetic, client-service-oriented, and team-focused approach, with strong relationship-building and negotiation skills.
• Ability to multitask, prioritize competing responsibilities, and remain calm and professional in a fast-paced, changing environment.
• Proficiency with Microsoft Office Suite and ability to learn internal scheduling, assignment, and reporting systems.
• Flexibility to support after-hours.

EOE M/F/D/V

Salary Description

$60,000 - $65,000 annually