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Senior Traffic Engineer
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Added 3 mins ago
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United States
- $116,000 to $125,000 USD / year
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Manager, Sourcing & PGM (Partnership Growth Management)
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IT System Administrator, BlueOval Battery Park Michigan
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build and lead an agile team to deliver the advanced technology that drives the future
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Manager, Product Line Performance - Lincoln
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Lead Product Line Performance initiatives that drive growth and profit for the NA Lincoln business within the General Management organization. Shape the future of Lincoln by leading…
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Manager, Learning and Development
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Utilize strong project management skills to prioritize and manage multiple initiatives simultaneously. Build and maintain project plans, timelines, milestones, and deliverables to ensure…
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Program Manager - Customer Success
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Plume is looking for a Technical Program Manager to join our Customer Experience organization, reporting directly to the VP of Customer Experience. This role sits at the intersection of…
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Business Operations Specialist
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Communications Specialist
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…aligned with key institutional priorities. This position will lead communications for LLNL’s Laboratory Directed Research and Development (LDRD) program and Academic Engagement Office…
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Director of Organizational Development
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- Up to $90,000 USD / year
Successful candidates will have demonstrated grant writing and grant-management experience, including coordinating complex proposals and reporting deadlines. Strong project management,…
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Contracts Manager
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- $90,000 to $130,000 USD / year
This is an exciting opportunity to play a key role in supporting business development, program management, and company leadership throughout the full contract lifecycle. The ideal candidate…
Added 5 mins ago
Safety Coordinator 1099 - bilingual
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Lead and manage the safety team, including Field Safety Technicians, providing guidance and direction to ensure the success and effectiveness of the safety program.
Added 5 mins ago
Safety Coordinator - (bi-lingual)
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Lead and manage the safety team, including Field Safety Technicians, providing guidance and direction to ensure the success and effectiveness of the safety program.
Added 6 mins ago
Sr. Director, Social Impact Marketing
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Exceptional strategic thinking, project management, organizational, and problem-solving skills.
Added 8 mins ago
Materials Project Management III (B3)
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Forms Materials Core Team and coordinates product development process deliverables through matrix management of buyers, planners, and production control. Collaborates with engineering team…
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International Tax Manager
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Lead integrated tax engagements for inbound and outbound multinational companies, with accountability for scope, quality, timelines, staffing, budgets, risk management, and client…
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International Tax Manager
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International Tax Manager
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Business Analyst - Hospitality Systems
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Facilitate stakeholder workshops, system demos, and project meetings.
Added 11 mins ago
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Intern-Field
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- $19.23 USD / hour
Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
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Intern-Field
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Alameda, CA
- $19.23 USD / hour
Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
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Intern-Field
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Launch your career with Actalent through our dynamic internship program designed to cultivate the next generation of sales professionals for our teams across the United States & Canada.…
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Deputy Chief Program Officer - Clinical & Client Care
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New York, NY
About the Role: The Deputy Chief Program Officer, Clinical and Client Care (DCPO) reports to the Chief Program Officer and serves as Lantern's senior clinical leader and a member of the…
Added 12 mins ago
Senior Project Accountant
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Consertus is an AI-native global capital program management and advisory firm that combines deep industry expertise with advanced digital capabilities to deliver smarter, faster, and more…
Added 13 mins ago
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Product Communications Manager
Plaid
New York, NY
- $170,400 to $224,400 USD / year
- Strong program and project management skills - you can run multiple things at once without a lot of oversight

Plaid

Product Communications Manager

New York, NY, United States

$170,400 to $224,400 USD / year

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Job details

Pay: $170,400 to $224,400 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

Plaid's Communications team tells the story of how our products work and why they matter. This role focuses specifically on fraud and risk: you'll build the media relationships, write the content, and shape the messaging that establishes Plaid as a leader in modern fraud prevention.

You've done this kind of work before in fintech, security, or a similar technical space, and you know how to turn a complex product into a story a reporter or customer actually wants to read. You build real relationships with press and industry contacts rather than relying on an agency to do it for you. You'll report to our Product Communications Lead.

You'll lead communications for Plaid's fraud and risk products. That means writing and pitching stories about our fraud solutions, not just when we launch something new, but as an ongoing part of how we talk to customers, press, and the industry.

You're good at explaining complicated product work in plain terms, and you can run your own editorial calendar: deciding what to write, when to publish it, and where it should go. This role goes beyond traditional PR - you'll work closely with product and marketing to shape how we talk about our fraud and risk work to customers, press, analysts, and the broader industry.

Responsibilities:

Messaging and positioning

Own external messaging for Plaid's fraud and risk products, and keep it current as the products evolve.
Lead fraud storytelling and thought leadership efforts across owned social channels and earned media, speaking, podcasts, etc.
Work with product marketing and product teams to develop integrated plans and cohesive messaging.

Content and media

Write blog posts, Q&As, LinkedIn content, and thought leadership pieces on fraud and risk topics for company spokespeople.
Pitch and manage relationships with reporters and influencers who cover fraud, identity, and financial security.
Turn one piece of news (like a product launch) into multiple pieces of content across channels - blog, social, press outreach.
Lead proactive, creative storytelling

Industry analyst relations

Drive proactive engagement with fraud and risk analysts at key firms including Gartner, Forrester, IDC, and others.
Perform regular briefings and inquiries with subject matter experts and distill feedback for Plaid teams
Manage Plaid’s submissions for industry reports and vendor evaluations
Work with product and digital marketing teams on sponsored reports, reprints, webinars, etc.

Earned speaking and awards

Manage the speaking calendar, secure earned opportunities at key industry events and help prepare and coach spokespeople
Track and complete submissions for key industry awards

Qualifications:

10+ years in tech, fintech, fraud, and/or cybersecurity communications
Strong writing skills - you can take a complex or technical topic and make it clear and interesting to a non-expert reader
Real, hands-on media relations experience: you've built reporter relationships and secured coverage yourself, not just through an agency
Strong program and project management skills - you can run multiple things at once without a lot of oversight
Experience with fraud, risk, identity, or cybersecurity topics (given this role owns fraud comms specifically, worth flagging whether this should be must-have here even though Profile Details lists it as "a plus")
A portfolio with examples of non-news storytelling (trend pieces, data stories, customer stories)

Nice To Have's:

Analyst relations experience
Background in journalism, editorial, or brand storytelling
Experience across both agency and in-house roles

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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