Jobs in the United States

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Added 1 min ago
LR
Technical Fellow Loads and Dynamics
Langley Research Center
NASA - United States Locations
- $151,661 to $217,332 USD / year
…and Safety Center (NESC); advising the Office of the Chief Engineer, NASA programs and Mission Directorates. Also serves as a voting member on the NESC Review Board. Fellows perform…
Added 1 min ago
LR
Technical Fellow Loads and Dynamics
Langley Research Center
NASA - United States Locations
- $151,661 to $217,332 USD / year
…and Safety Center (NESC); advising the Office of the Chief Engineer, NASA programs and Mission Directorates. Also serves as a voting member on the NESC Review Board. Fellows perform…
Added 1 min ago
FH
Civil Engineer (Structural) - DIRECT HIRE
Federal Highway Administration
Carson City, NV
- $99,218 to $158,322 USD / year
The employee serves as a structural engineer for the Federal Highway Administration (FHWA) Division office with responsibility for managing and promoting the Federal highway programs…
Added 1 min ago
AA
Supervisory Production Facility Branch Chief
Animal and Plant Health Inspection Service
Edinburg, TX
- $125,776 to $163,514 USD / year
BASIC REQUIREMENT: Engineer (0801): Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited…
Added 1 min ago
AM
ENGINEERING TECHNICIAN (CIVIL)
Air Mobility Command
McGuire AFB, NJ
- $72,737 to $94,563 USD / year
…experience at the next lower grade GS-08, or equivalent in other pay systems. Examples of specialized experience includes a wide range of civil engineer maintenance and repair practices and…
Added 3 mins ago
Senior Electrical / FPGA Engineer
Coherent Corp. US
Santa Clara, CA
Design, develop, and improve electronics for laser diode drivers, current sources, temperature-control systems, photodetector monitoring, safety interlocks, and system diagnostics.
Added 4 mins ago
FH
Civil Engineer (Highway) - DIRECT HIRE
Federal Highway Administration
Ashburn, VA
- $57,736 to $91,815 USD / year
The ideal candidate for this position is a design engineer with experience developing, monitoring, and adhering to the design, budget, and schedule for roadway construction projects and…
Added 5 mins ago
Hotel/Resort Facilities Maintenance Engineer - Pool Technician
Crescent Hotels & Resorts
Horseshoe Bay, TX
After handling any chemicals, wash your hands thoroughly under running water for a couple minutes, not excluding all other safety related items and Systems.
Added 6 mins ago
Engineer Supervisor
Lake Geneva, WI
…elevate the unparalleled guest experience that defines us. As an Engineer Supervisor at Timber Ridge Lodge & Waterpark, you will ensure all buildings, systems, and interior spaces are…
Added 12 mins ago
Mechanical Engineer
Cantrell - Gainco
Gainesville, GA
The Mechanical Engineer - Sustaining supports Cantrell-Gainco equipment throughout its life through engineer-to-order (ETO) processing, product life-cycle management, and continuous…
Added 12 mins ago
Commissioning Field Engineer - Mechanical
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
Position Summary: The Field Commissioning Engineer - Mechanical, will lead our commissioning team and information from start to finish for large semiconductor projects. The Field…
Added 14 mins ago
Quality Control Inspector (Fabrication & Assembly)
United States
…manufacturing, and operations to build reliable, high‑quality systems and take pride in delivering work that truly…
Added 16 mins ago
Engineer Supervisor
Lake Geneva, WI
…elevate the unparalleled guest experience that defines us. As an Engineer Supervisor at Timber Ridge Lodge & Waterpark, you will ensure all buildings, systems, and interior spaces are…
Added 16 mins ago
Ground SEIT Engineer (Experienced or Lead)
The Boeing Company
Seal Beach, CA · El Segundo, CA
Boeing Defense, Space and Security (BDS) Space, Intelligence and Weapon Systems (SI&WS) Ground and Mission Systems Engineering (GMSE) is looking for a Ground Systems Engineering,…
Added 17 mins ago
Senior Principal Software Engineers
NB Ventures, Inc.
Clark, NJ
…Computer Science, Engineering, Information Technology, Information Systems, or a related field and 4 years of experience as Software Engineer or in a related computer software professional…
Added 17 mins ago
Specialist Engineering (Onsite)
Merck
Rahway, NJ
cGMP Guidelines, Engineering Support, Laboratory Experiments, Maintenance Management Systems, Maintenance Supervision, Manufacturing, Pharmaceutical Manufacturing, Pharmaceutical Sciences,…
Added 17 mins ago
Specialist, Automation Engineer (Onsite)
Merck
Rahway, NJ
…project management responsibility. The Specialist – Automation Engineer position will report to the Director, Engineering, Automation Lead position and will be a member of the EF Team in…
Added 17 mins ago
Software Engineer-III (Full Stack/API Integration)
TD Bank
Mount Laurel, NJ
The Software Engineer-III (Full Stack/API Integration) leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall accountability for the…
Added 18 mins ago
FL
Senior Software Engineer/Developer - 2137714
FMR LLC
Jersey City, NJ
- $142,550 to $154,000 USD / year
Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of…
Added 18 mins ago
M
Network / System Engineer III
ManpowerGroup
Jersey City, NJ
- $70 to $73 USD / hour
Our client is seeking a Network / System Engineer III to join their team. As a Network / System Engineer III, you will be part of the Cloud Enablement and Platform Engineering organization,…
Added 18 mins ago
Lead Deployment Engineer
Celonis
NC
…global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock…
Added 21 mins ago
Engineer Supervisor
WI
…elevate the unparalleled guest experience that defines us. As an Engineer Supervisor at Timber Ridge Lodge & Waterpark, you will ensure all buildings, systems, and interior spaces are…
Added 21 mins ago
Lead Controls Engineer - Major Projects Group
Blattner Company
Remote, United States
Serving as a recognized technical leader within the Major Projects Group, the Lead Controls Engineer drives design quality, consistency, and innovation across concurrent projects spanning…
Added 23 mins ago
Systems Engineer (SME)
Govcio LLC
Newport, RI
GovCIO is currently hiring for a Systems Engineer Subject Matter Expert (SME) to to support the architecture, design, configuration, integration, testing, operational demonstration, and…
Added 24 mins ago
Senior Mechatronics Engineer
Auris Health Inc. Legal Entity
Santa Clara, CA
…realizing our vision. We are seeking a Senior Mechatronics Engineer to lead the design and development of complex mechanical and electromechanical components for a regulated medical device…

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

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Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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