Jobs in the United States

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Fully Remote Construction Project Engineer
Actalent
Dallas, TX
- $30 to $43 USD / hour
Project Engineer / Federal Submittal Coordinator (Remote Contract)
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Electrical Project Engineer - Power Infrastructure
Actalent
Dallas, TX
- $50 to $60 USD / hour
We Are seeking an Electrical Project Engineer to support the development of large-scale power infrastructure serving hyperscale data center loads. The engineer will support a…
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Regional Automation Engineer Manager, R2L/GSF
Amazon
Dallas, TX
As the Regional Automation Engineer Manager, you will lead teams of onsite and regional automation engineers in driving equipment reliability and operational excellence across our…
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Staff Engineer - I&C Job Details | Black & Veatch Family of Companies
Black & Veatch
Dallas, TX
The Instrumentation & Control department is a global team specializing in instrumentation, control systems, wireless communications, networks, and cybersecurity for all BV Market Sectors…
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Sr. Electrical Engineer
Bechtel Corporation
Houston, TX
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring…
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Project Manager (Data Centers)
WSP USA
Houston, TX
Strong understanding of utility operations, power systems engineering, and electrical distribution design.
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Solutions Engineer – eCommerce Fulfillment
Crane Worldwide Logistics
Irving, TX · Houston, TX
Working knowledge of Warehouse Management Systems (WMS), Order Management Systems (OMS), warehouse automation technologies, and parcel fulfillment operations.
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Principal Structural Engineer
Actalent
Houston, TX
- $100 to $120 USD / hour
…generation and heavy industrial facilities. The principal structural engineer drives advanced vibration studies, finite element analysis, and structural integrity assessments while…
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Enterprise AI Enablement Engineer
Crane Worldwide Logistics
Houston, TX
Develop, deploy, and maintain MCP servers, API wrappers, connectors, and lightweight integrations that securely expose enterprise systems and capabilities to AI platforms.
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Back Office Support Engineer
GE Vernova
Houston, TX
GE Vernova is seeking a skilled Back Office Support Engineer to provide remote technical, engineering, and operational support for field commissioning, testing, and startup activities of…
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Quality Control Engineer II
Kelly Services
Houston, TX
Experience with CMMs, vision systems, automated assembly equipment, force/torque measurement, environmental monitoring, and packaging equipment
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Registered Mechanical Engineer - Pipe Stress (FLNG) Job Details | Black & Veatch Family of Companies
Black & Veatch
Houston, TX
Registered Mechanical Engineer - Pipe Stress (FLNG)
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Commissioning Engineer / Field Service Tester
GE Vernova
Houston, TX
GE Vernova is seeking a skilled Commissioning Engineer / Field Service Tester to lead and execute pre-commissioning, commissioning, startup, testing, and maintenance activities for…
Added 1 min ago
Advanced Distribution Controls Field Service Engineer
Honeywell Technologies
Houston, TX
As an Advanced Distribution Control Systems Field Service Engineer here at Honeywell , you will have the opportunity to provide advanced technical support and expertise to our customers.…
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Field Service Engineer Drives and Automation
GE Vernova
Unspecified, TX · Houston, TX
Under the direction of a senior engineer performs a wide range of technical tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems
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Senior Analyst, Compliance Technology
Coinbase
Austin, TX
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
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Principal Site Reliability Automation Developer - US REMOTE
Oracle
Austin, TX
- $102,300 to $209,500 USD / year
…challenges, and the opportunity to influence how large-scale AI systems are…
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Senior Platform Software Engineer - OCI
Oracle
Austin, TX
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
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Network Development Engineer II - Wireless, OTN-Wireless
Amazon
Austin, TX
We are looking for a Wireless Network Development Engineer to provide technical thought leadership in the evolution of our next-generation wireless networks. Our networks support an…
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Senior Water Resources Manager, AWS Water Team
Amazon
Austin, TX
…relationships, and contracting with the utility and/or Owner’s Engineer. The individual will be part of an integrated team to implement a fast scaling portfolio of water infrastructure…
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Product Lifecycle Mechanical Engineer, Data Center Electrical Products and Services
Amazon
Austin, TX
…is developing resilient electrical distribution products and systems. Our designs are fundamentally changing the data center, providing operational and financial benefits that are critical…
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Network Development Engineer , Wireless and Access, Network Access Technologies
Amazon
Austin, TX
8+ years working with major network operating systems such as Cisco IOS and/ or Junos.
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Construction Manager, GES NA, Startup, Engineering Risk Management (ERM)
Amazon
Austin, TX · Irving, TX
…design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the…
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Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Austin, TX
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
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Principal Data Architect
Hatch IT
Reston, VA
- $220,000 to $250,000 USD / year
12+ years building data systems, with at least 5 as the lead architect or principal engineer on a large-scale data platform.

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

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Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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