Jobs in the United States

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Sr. Simulation & Synthetic Data Engineer - Remote
Intuitive
Sunnyvale, CA
Develop and refine sim-to-real transfer strategies, and validate simulated behaviors against benchtop phantoms and real systems.
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Software Engineer Senior Lead
FIS Global
Little Rock, AR
As a Software Engineer Senior Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering…
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Software Engineer Lead
FIS Global
Little Rock, AR
As a Software Engineer Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering work…
Added just now
Software Engineer Lead
FIS Global
Little Rock, AR
As a Software Engineer Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering work…
Added just now
Software Engineer Lead
FIS Global
Little Rock, AR
As a Software Engineer Lead, you will provide technical leadership while designing and delivering reliable, secure and scalable software solutions. You will guide complex engineering work…
Added 1 min ago
Software Engineer (Salesforce)
Delta Dental
Oakland, CA · Alpharetta, GA
We are seeking a Software Engineer (Salesforce) to design, build, and scale enterprise-grade solutions on the Salesforce platform. This role requires strong technical depth, architectural…
Added 1 min ago
Software Engineer Principal-Model Platform Support-Python/Slurm/Spark
PNC
Pittsburgh, PA · Birmingham, AL · Strongsville, OH · Farmers Branch, TX
…opportunity to contribute to the company’s success. As a Software Engineer Senior within PNC's Technology organization, you will be based in Birmingham, AL; Dallas, TX; Cleveland, OH or…
Added 1 min ago
Software Engineer Lead
Arizona State University
United States
Are you an experienced software engineer who excels at creating and enhancing technology solutions for a variety of learner needs? Do you enjoy working in collaborative, mission-driven,…
Added 2 mins ago
Aerospace Process Engineer - Molding and Spray Coatings
Chromalloy
Windsor, CT
We're looking for a Process Engineer – Molding & Spray Coatings to support the repair and overhaul of critical gas turbine engine components used in commercial aerospace applications. In…
Added 3 mins ago
Machinist
Hudson, NH
The Solutions Segment delivers engineered systems for precision manufacturing, including robotic cells, multi-station assembly lines, and other automation solutions.
Added 3 mins ago
Senior Design Engineer - Solidworks
Macomb, MI
The Solutions Segment delivers engineered systems for precision manufacturing, including robotic cells, multi-station assembly lines, and other automation solutions.
Added 3 mins ago
TE
Manufacturing Engineer Technician
TT Electronics plc
Minneapolis, MN
- $23 to $32 USD / hour
We are seeking a Manufacturing Engineer Technician to join our team! This role is an on-site position based in Minneapolis, MN. You'll have the opportunity to work with our 1st and 2nd…
Added 3 mins ago
Ansible Automation Engineer
Stefanini Group
Dallas, TX
Stefanini is looking for Senior Automation Engineer - Ansible - Remote
Added 3 mins ago
LR
Technical Fellow Loads and Dynamics
Langley Research Center
NASA - United States Locations
- $151,661 to $217,332 USD / year
…and Safety Center (NESC); advising the Office of the Chief Engineer, NASA programs and Mission Directorates. Also serves as a voting member on the NESC Review Board. Fellows perform…
Added 3 mins ago
LR
Technical Fellow Loads and Dynamics
Langley Research Center
NASA - United States Locations
- $151,661 to $217,332 USD / year
…and Safety Center (NESC); advising the Office of the Chief Engineer, NASA programs and Mission Directorates. Also serves as a voting member on the NESC Review Board. Fellows perform…
Added 3 mins ago
FH
Civil Engineer (Structural) - DIRECT HIRE
Federal Highway Administration
Carson City, NV
- $99,218 to $158,322 USD / year
The employee serves as a structural engineer for the Federal Highway Administration (FHWA) Division office with responsibility for managing and promoting the Federal highway programs…
Added 3 mins ago
AA
Supervisory Production Facility Branch Chief
Animal and Plant Health Inspection Service
Edinburg, TX
- $125,776 to $163,514 USD / year
BASIC REQUIREMENT: Engineer (0801): Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited…
Added 3 mins ago
AM
ENGINEERING TECHNICIAN (CIVIL)
Air Mobility Command
McGuire AFB, NJ
- $72,737 to $94,563 USD / year
…experience at the next lower grade GS-08, or equivalent in other pay systems. Examples of specialized experience includes a wide range of civil engineer maintenance and repair practices and…
Added 3 mins ago
Electrical Engineer
Infintium Inc
Greenville, SC
Role: Electrical Engineer We are seeking a motivated and hands-on Electrical Engineer to join our innovative team in developing next-generation hydrogen fuel cell power systems. This…
Added 3 mins ago
P
Engineer
PrideStaff
Cincinnati, OH
- $80,000 to $103,000 USD / year
Are you a skilled Controls Engineer looking for an exciting, hands-on opportunity in custom industrial automation? PrideStaff is seeking a dedicated technical professional to lead the…
Added 4 mins ago
Ansible Automation Engineer
Stefanini Group
Dallas, TX
Stefanini is looking for Senior Automation Engineer - Ansible - Remote
Added 5 mins ago
Senior Electrical / FPGA Engineer
Coherent Corp. US
Santa Clara, CA
Design, develop, and improve electronics for laser diode drivers, current sources, temperature-control systems, photodetector monitoring, safety interlocks, and system diagnostics.
Added 5 mins ago
Sr. Network Engineer (Zero Trust & Forward Networks)
Themis Insight
Linthicum Heights, MD
We are hiring a Sr. Network Engineer (Zero Trust & Forward Networks) to work in Linthicum Heights, MD. Position location is subject to change based on central MD client's needs.
Added 5 mins ago
LF
Audio Visual Technician – Audio Engineer
LPL Financial Corp
United States
- $34.47 to $57.44 USD / hour
LPL Financial is seeking an Audio Visual Technician – Audio Engineer with a strong background in audio engineering and live production to support corporate meetings, executive…
Added 5 mins ago
(1116127) Energy Electronics Software Engineer
Diversified Services Network, Inc.
Peoria, IL
The Energy Electronics Software Engineer focuses on software-in-the-loop testing and automation for embedded electronic control systems supporting diesel engine programs. This position is…

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

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Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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