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Senior Business Intelligence Engineer
Humana
Jefferson City, MO
The Senior Business Intelligence (BI) Engineer engages with business value streams on diverse and complex opportunities leveraging a variety of technology platforms. The individual will…
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Regional Maintenance Manager
CBRE
Jefferson City, MO
- $200,000 to $210,000 USD / year
Active real estate and/or Professional Engineer (PE) license may be required.
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STA Technical Specialist - Electronics
Ford Motor Company
Jefferson City, MO
Lead upfront process engineering efforts, provide analytical tools and processes and function as a key technical member of the STA team.
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Lead Data Engineer-Snowflake
Cognizant
Jefferson City, MO
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
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Project Manager - Rebar Experience Required
Nucor Steel Auburn, Inc.
Kansas City, MO
Coordinate project requirements with the contractors representative as well as with the rebar installer, engineer, and/or architect using Nucor Rebar Fabrications contract management…
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Lead Overhead Transmission Line Engineer - High Voltage (Midwest)
Jacobs
Kansas City, MO
Support constructability reviews, value engineering studies, and risk assessments throughout project execution.
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Full Stack Engineer
Levi, Ray & Shoup, Inc.
Kansas City, MO
- $52 to $56 USD / hour
LRS Consulting is looking for an AEM Full Stack Engineer who will be responsible for maintaining, designing, and developing features within Adobe Experience Manager (AEM) full stack. This…
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Sedalia Process Engineering Manager
US0767 Prysmian Cables and Systems Usa LLC
Sedalia, MO
Positions directly reporting to engineering manager include, Process Engineer, Process Technician, and Die Shop Technician
Added 1 min ago
Senior Product Engineer
Toyoda Gosei
PLYMOUTH, MI
Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Senior Product Engineer in Technical Safety Systems Engineering department. The Senior Product Engineer is…
Added 2 mins ago
Senior Control Systems Engineer (Instrumentation & Controls)
HDR
Folsom, CA · Walnut Creek, CA
…environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 2 mins ago
Process Control Engineer
CPChem
Borger, TX
Join CPChem as a Process Control Engineer based in Borger, where you will play an essential role within our Technical division and Manufacturing & Projects group. In this position, you will…
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Senior Software Engineer in Test
Fidelity Technology Group, LLC
Westlake, TX
Workplace Investing Quality Engineering team has an opening for Senior Software Engineer in Test. You will join a Agile team of 6-8 incredibly talented individuals. You will have a pivotal…
Added 3 mins ago
Commissioning Field Engineer - Electrical
Hoffman Construction Company
Boise, ID · ID · Hauser, ID · Kuna, ID · Moscow, ID · Post Falls, ID · Lewiston Orchards, ID
Position Summary: The Electrical Field Engineer will work within the Commissioning department and will report to Commissioning Manager. They will work closely with design professionals,…
Added 3 mins ago
Controls Engineer - Ethanol Plant
Valero
Fort Dodge, IA · Albert City, IA · Charles City, IA · Albion, NE
As a Controls Engineer you will provide process control support for ethanol plant operations and capital projects; assist in developing the technical deliverables required for all Valero…
Added 4 mins ago
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Engineer, Quality
Nutrien Ag Solutions
Greeley, CO
- $95,700 to $150,370 USD / year
Review quality impact and approve project designs as part of the management of change process
Added 6 mins ago
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Project Engineer
Therma
Boise, ID
- $85,000 to $110,000 USD / year
We have an immediate need for a Project Engineer in Boise. You'll work side by side with our Project Managers on planning, scheduling, resource allocation, and project accounting, and…
Added 7 mins ago
Operational Excellence Engineer
Arcwood Environmental, LLC
Orange, TX
Lead root cause analysis and put corrective actions in place for process problems.
Added 8 mins ago
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Senior Program Manager & Key Client Lead, Data Centers
Ramboll
Seattle, Washington, WA
- $150,000 to $225,000 USD / year
Are you a senior project and client leader who can deepen a strategic data center relationship while delivering complex power infrastructure programs? Do you want to shape an account…
Added 9 mins ago
Associate Director Principal Engineer
AstraZeneca
Mt. Vernon, IN · Mt Vernon, IN · Mt Vernon
The Associate Director Principal Engineer is responsible providing technical support for process manufacturing, including investigation and correction of process-related problems and…
Added 9 mins ago
Field Engineer I - Electrical
Sundt
Tempe, AZ · Phoenix, AZ
1. Assists Project Engineer in developing and maintaining as-built drawings and other work tasks and assists with or reviews and processes submittals, change orders, RFl's, and budget…
Added 10 mins ago
Software Safety Engineer
Modern Technology Solutions Inc
Huntsville, AL · Huntsville
MTSI is seeking a highly skilled Software System Safety Engineer to join our team and contribute to the development, assessment, and rapid fielding of Army Uncrewed LE platforms. We are a…
Added 10 mins ago
Senior Associate Licensed Structural Engineer
Marx Okubo and Assoc.
Denver, CO
We are currently accepting applications for a Senior Associate Structural Engineer in our Denver office. This is a hybrid role with 2 days in the office, and the remainder of the week on…
Added 10 mins ago
Supplier Quality Engineer
Meridian Bioscience, Inc.
North Billerica, MA
The Supplier Quality Engineer is responsible for ensuring that suppliers consistently meet the organization's quality, regulatory, and operational requirements. Reporting to the Senior…
Added 11 mins ago
Manufacturing Engineer (CNC Applications Engineer)
RocketForce Technologies LLC
Daytona Beach, FL
The Senior Specialist, Manufacturing Engineer / CNC Applications Engineer will help shape where Rocketdyne goes next.
Added 11 mins ago
Manufacturing Engineer/Program Manager
RocketForce Technologies LLC
Daytona Beach, FL
The selected candidate will fulfill the role of a Manufacturing Engineer whose responsibilities will include leading the conversion and implementation of manufacturing processes from…

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

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Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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