Jobs in the United States

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Manufacturing Process Engineer – Aerospace Manufacturing
SST Direct
Manchester, CT
- $100,000 to $115,000 USD / year
Superior Skilled Trades is partnering with a client to find an experienced Manufacturing Process Engineer to optimize production processes, improve machining operations, and support the…
Added 3 mins ago
Software Quality & Process Architect – Emerging PM
Phoenix Technical Solutions
Pittsburgh, PA
Are you a Software Engineer or QA Engineer looking to step out of the isolated code silo and into an operational leadership and project management trajectory?
Added 3 mins ago
Software Quality & Process Architect – Emerging PM
Phoenix Technical Solutions
Fort Worth, TX
Are you a Software Engineer or QA Engineer looking to step out of the isolated code silo and into an operational leadership and project management trajectory?
Added 3 mins ago
Manufacturing Engineer
AMBAC International
Elgin, SC
AMBAC International is hiring a Manufacturing Engineer to provide Plant Support and serve as the primary liaison between Engineering and Production for our Fuel Pump and Injector production…
Added 6 mins ago
Equipment Design Engineer
Actalent
Savannah, GA
Job Title: Mechanical Design Engineer Automated MachineryJob DescriptionThis role focuses on the end-to-end mechanical design and development of custom automated equipment and machinery.…
Added 6 mins ago
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Mechanical Engineer
Actalent
Broomfield, CO
- $50 to $70 USD / hour
Job Title: Mechanical EngineerJob DescriptionWe are seeking a Mechanical Engineer to support the development of automation and additive manufacturing systems. This role involves creating…
Added 7 mins ago
Product Development Engineer II
PMT Corporation
Chanhassen, MN
This position is responsible for leading the design, development, and continuous improvement of medical devices, device accessories, and manufacturing processes for the current product…
Added 8 mins ago
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Software Engineer
Mecka
New York, NY · San Francisco, CA
- $165,000 to $200,000 CAD / year
- Payments & revenue systems:payouts, payment orchestration, reconciliation, invoicing, and finance tooling where correctness and auditability matter.
Added 9 mins ago
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Senior Cloud Security Engineer - R01573020
Brillio
NY
- $120,000 to $130,000 USD / year
Proficiency in at least one programming or scripting language, such as Python or Go, for security automation and tooling development.
Added 10 mins ago
Security Engineer - Product Security
Spotify
Remote, United States
The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many…
Added 11 mins ago
Engineer - CNC Process, Junior
Linamar - New
Wilson, NC
2.1 Ensure compliance with all legislative requirements in the facility’s geographic location and: · The Global Operating System Plays; · ISO 14001:2004 Environmental Management system…
Added 11 mins ago
Software Dev Engineer I, Security Platform
Twitch Interactive, Inc.
Seattle, WA · Irvine, CA · San Francisco, CA
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live…
Added 12 mins ago
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Director of Information Security Engineering
Southern New Hampshire University
Remote, United States
- $129,057 to $206,531 USD / year
Provide authoritative technical direction across security architecture and engineering disciplines, including network and cloud security, endpoint and data protection, application security,…
Added 14 mins ago
UI
Quality Engineer
Uniloy INC
Tecumseh, MI
- $73,000 to $83,000 USD / year
studies or knowledge in some or all of the following: mechanical, electromechanical, mechatronics and electronics components, metals and plastics processing, machinery, tooling, plastics…
Added 15 mins ago
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Forward Deployed Engineer
Caylent
United States
- $136,000 to $216,000 USD / year
At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to…
Added 16 mins ago
Design and Release Engineer-Cockpit and Trim
Ford Global
Dearborn, MI
This role is responsible for the design and release of Cockpit and Trim applications for programs throughout all phases of the product development process including Studio, Design,…
Added 16 mins ago
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Infrastructure Engineer
Kastle
San Francisco, CA
- $180,000 to $275,000 USD / year
…them scale their operations using autonomous AI Agents that process payments, originate loans, and help customers get a world class experience during some of the biggest financial decisions…
Added 17 mins ago
TM
Manufacturing Engineering Manager
thyssenkrupp Materials NA, Inc.
United States
- $115,000 to $150,000 USD / year
Lead, coach, and develop Manufacturing Engineers, Process Engineers, and Engineering Technicians.
Added 18 mins ago
Infrastructure Software Engineer II (Remote - US)
BNSF Railway
United States
This is a full stack infrastructure engineering role, involving backend services, APIs, and developer-facing tooling for our infrastructure and platform services
Added 23 mins ago
Design and Release Engineer-Cockpit and Trim
Ford
Dearborn, MI · Dearborn
This role is responsible for the design and release of Cockpit and Trim applications for programs throughout all phases of the product development process including Studio, Design,…
Added 24 mins ago
NPI Engineer
Huntsville, AL
FALCATA's Production Division is seeking a Sr. NPI Engineer to support the transition of advanced electronic and electromechanical products from engineering development into stable,…
Added 25 mins ago
Subject Matter Expert (Manufacturing Engineer) - Optics Polishing
Coherent Corp. US
Budd Lake, NJ
Establish and optimize process parameters for dimensional, surface, and optical quality requirements.
Added 27 mins ago
Lead Software Engineer-Marketing Technology
AAPC
Remote, United States
Modern tooling has fundamentally changed what an exceptional engineer can accomplish. In this role, you will treat AI as an extension of your engineering team. By leveraging agentic coding…
Added 28 mins ago
AI/ML Automation Engineer/Developer (Jr, Mid and Sr.)
Parsons Technical Services, Inc.
MD
Bring AI-enabled automation and advanced analytics to vulnerability-campaign tooling.
Added 28 mins ago
VC
Quality Engineer
Versaform Corp.
Vista, CA
- $85,000 to $95,000 USD / year
We are currently seeking a Quality Engineer (QE). The QE responsible for interpreting Customer contract requirements, engineering drawings & data sets, specifications, and other technical…

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

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Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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