Jobs in the United States

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Added 4 mins ago
Senior Network Engineer
Cognizant
Lincoln, NE
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
Added 11 mins ago
Engineering Manager - Sault Ste. Marie Area
The Pivot Group Network
Sault Ste. Marie · Sault Ste. Marie, MI
Are you a dynamic leader with a passion for leading engineering teams and driving technical excellence? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is…
Added 16 mins ago
Automation Engineer - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
…improve efficiency and reduce manual processes? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting…
Added 16 mins ago
Engineering Manager - Adrian Area
The Pivot Group Network
Adrian · Adrian, MI
…engineering teams and driving technical excellence? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is dedicated to fostering meaningful relationships and…
Added 20 mins ago
Engineering Manager - Burton Area
The Pivot Group Network
Burton · Burton, MI
…engineering teams and driving technical excellence? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships in the…
Added 20 mins ago
Automation Engineer - Alpena Area
The Pivot Group Network
Alpena · Alpena, MI
We partner with organizations in the Alpena area that seek Automation Engineers. These companies are committed to building strong teams and look for professionals who can lead initiatives…
Added 24 mins ago
Process Engineer - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
…manufacturing processes and improving efficiency? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and…
Added 30 mins ago
O
Lead Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
–Lead the design and implementation of systems that effectively handle service disruptions (e.g., network partitions) by prioritizing consistency, availability, or partition tolerance.
Added 30 mins ago
O
Principal Core Infrastructure Engineer (Nashville, TN, relo available)
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
…applying load‑shedding, throttling, and rate‑limiting to handle network unreliability while meeting SLOs. Establishes KPIs and telemetry; builds proactive dashboards and alerts; and designs…
Added 50 mins ago
Sr Prin Security Engineer
Consumers Energy
JACKSON, MI
The Senior Principal Security Engineer will support the organization’s most critical security initiatives, serving as both a technical expert and strategic leader. This role is responsible…
Added 51 mins ago
Sr. Manufacturing Engineer
Lovejoy Curtis LLC
Traverse City, MI
The Manufacturing Engineer leads process development, production readiness, and continuous improvement initiatives to deliver safe, high-quality, cost-effective production. This role will…
Added 2 hours ago
AWS DevOps/Security Engineer Senior/Architect
Jobgether
Remote, United States
We are seeking a highly experienced AWS DevOps/Security Engineer Senior/Architect to design, build, secure, and operate enterprise-scale cloud environments. This role plays a critical part…
Added 3 hours ago
Principal Cybersecurity Engineer
Jobgether
Remote, United States
As Principal Cybersecurity Engineer, you will lead key security initiatives, oversee advanced security operations, and ensure that cybersecurity practices remain aligned with business…
Added 3 hours ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
The mission of our Network Development Engineering team is to provide services that allow our customers to drive operational excellence in OCI networks at scale. Our customers want…
Added 4 hours ago
DS
(1119604) Lead Software Engineer - Emerging Technologies
Diversified Services Network, Inc.
Remote, United States
- $140,000 to $145,000 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time Lead Software Engineer – Emerging Technologies to join our team in your choice of our Chicago, IL; Peoria, IL; Irving, TX; or…
Added 4 hours ago
DS
(1119604) Lead Software Engineer - Emerging Technologies
Diversified Services Network, Inc.
Remote, United States
- $140,000 to $145,000 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time Lead Software Engineer – Emerging Technologies to join our team in your choice of our Chicago, IL; Peoria, IL; Irving, TX; or…
Added 4 hours ago
DS
(1119604) Lead Software Engineer - Emerging Technologies
Diversified Services Network, Inc.
Remote, United States
- $140,000 to $145,000 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time Lead Software Engineer – Emerging Technologies to join our team in your choice of our Chicago, IL; Peoria, IL; Irving, TX; or…
Added 4 hours ago
DS
(1119604) Lead Software Engineer - Emerging Technologies
Diversified Services Network, Inc.
Remote, United States
- $140,000 to $145,000 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time Lead Software Engineer – Emerging Technologies to join our team in your choice of our Chicago, IL; Peoria, IL; Irving, TX; or…
Added 4 hours ago
DS
(1116127) Energy Electronics Software Engineer
Diversified Services Network, Inc.
Peoria, IL
- $94,000 to $100,000 USD / year
The Energy Electronics Software Engineer focuses on software-in-the-loop testing and automation for embedded electronic control systems supporting diesel engine programs. This position is…
Added 4 hours ago
Early Career - Network Engineer (RAN Optimization)
Ericsson
Plano
Early-career professionals interested in building skills as a Network Engineer (RAN Optimization), take this exciting opportunity to join our global professional team at Ericsson. This…
Added 5 hours ago
IC
AMHS Intelligent Systems Engineer
Intel Corporation
OR
- $128,880 to $211,200 USD / year
We are seeking an experienced Manufacturing Systems Software Development Engineer to take ownership of real-time cleanroom automation architectures, high-availability control software, and…
Added 5 hours ago
Senior Business Intelligence Engineer, Amazon Leo
Amazon Kuiper Commercial Services LLC
Bellevue, WA
The North America Consumer team is hiring a Senior Business Intelligence Engineer to lead analytics across the subscriber lifecycle, focused on retention, churn prevention, and upsell. This…
Added 6 hours ago
Sr. Cloud Architect
Veredus - DC
Vienna, VA
…needed to support the platform and systems. • Provide team lead support and guidance to Tier 3 (Senior) Engineers and rest of engineering team • Evaluate customer requirements on large…
Added 6 hours ago
Pre-Sales Engineer - East Coast
Lightspeed Human Capital Management Inc.
Queens, NY
Coordinate activities between internal groups & lead effective resolutions according to client needs
Added 6 hours ago
Engineer III
Techiva Inc
Mount Laurel, NJ
Interface as the Capacity Planning lead for all HSD speed tier upgrades and new products, providing data analysis and insights regarding potential network impact.

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

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Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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