Jobs in the United States

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Added 1 min ago
Product Development Engr. II
Technibilt Ltd dba Wanzl NA
Denver, NC
The Design and Development Engineer II role is a high-energy, hands-on position within the New Product Development (NPD) team, dedicated to driving the creation, refinement, and scaling of…
Added 1 min ago
Test and Integration Engineer
The Aerospace Corporation
Chantilly, VA
Direct spacecraft test planning and execution activities including test architecture design, operational testing, data evaluation, anomaly resolution, and residual risk assessment for space…
Added 2 mins ago
Sr. Simulation & Synthetic Data Engineer - Remote
Intuitive
Sunnyvale, CA
Future Forward Research - Synthetic Data, builds the simulation and data infrastructure that powers Intuitive's autonomous surgical capabilities.
Added 2 mins ago
Environmental Health and Safety Engineer
Indium Corporation
Rome, NY
JOB SUMMARY: The Environmental Health and Safety (EHS) Engineer is responsible for assisting the EHS/Regulatory Compliance Manager with design, implementation and on-going administration of…
Added 2 mins ago
Software Engineer (Salesforce)
Delta Dental
Oakland, CA · Alpharetta, GA
We are seeking a Software Engineer (Salesforce) to design, build, and scale enterprise-grade solutions on the Salesforce platform. This role requires strong technical depth, architectural…
Added 3 mins ago
Software Engineer Principal-Model Platform Support-Python/Slurm/Spark
PNC
Pittsburgh, PA · Birmingham, AL · Strongsville, OH · Farmers Branch, TX
…opportunity to contribute to the company’s success. As a Software Engineer Senior within PNC's Technology organization, you will be based in Birmingham, AL; Dallas, TX; Cleveland, OH or…
Added 3 mins ago
Software Engineer Lead
Arizona State University
United States
Are you an experienced software engineer who excels at creating and enhancing technology solutions for a variety of learner needs? Do you enjoy working in collaborative, mission-driven,…
Added 4 mins ago
AI
Data Engineer - 1668
aKube Inc
Santa Monica, CA
- Up to $92.5 USD / hour
Strong understanding of ETL/ELT pipelines, data modeling, and distributed processing.
Added 4 mins ago
AM
ENGINEERING TECHNICIAN (CIVIL)
Air Mobility Command
McGuire AFB, NJ
- $72,737 to $94,563 USD / year
Maintains surveillance over moderately complex civil engineer base maintenance and repair service contracts.
Added 4 mins ago
Electrical Engineer
Infintium Inc
Greenville, SC
Role: Electrical Engineer We are seeking a motivated and hands-on Electrical Engineer to join our innovative team in developing next-generation hydrogen fuel cell power systems. This…
Added 5 mins ago
Staff Process Development Engineer
DexCom Inc
San Diego, CA
…measurement system analyses to collect and analyze applicable data relative to program process development…
Added 5 mins ago
Software Engineer 3 (FST - 150)
SageCor Solutions
Annapolis Junction, MD
…nationally-recognized expertise in high performance computing, large data analytics and cutting edge information…
Added 5 mins ago
Software Engineer 3 (FST - 149)
SageCor Solutions
Annapolis Junction, MD
…nationally-recognized expertise in high performance computing, large data analytics and cutting edge information…
Added 5 mins ago
Software Engineer 2 (FST - 151)
SageCor Solutions
Annapolis Junction, MD
…nationally-recognized expertise in high performance computing, large data analytics and cutting edge information…
Added 6 mins ago
A
Shift Technical Engineer
AbbVie
North Chicago, IL
- $65,500 to $125,500 USD / year
Creates/modified designs for intermediate problems. Gather and analyze process data using statistical process control methodology. Support development of action plan to increase process…
Added 6 mins ago
A
Associate Shift Technical Engineer
AbbVie
North Chicago, IL
- $58,656 to $103,500 USD / year
Associate Shift Technical Engineer (rotating shifts)
Added 7 mins ago
HPC - Senior Test Engineer - Linux, Bash, REST
Erias Ventures, LLC
Annapolis Junction, MD
We are seeking a Test Engineer who shall be responsible for planning, developing, executing, and automating testing activities for software applications, middleware, and infrastructure…
Added 7 mins ago
CS
Artificial Intelligence Machine Learning Engineer 3
Captivation Software
Annapolis Junction, MD
- $130,000 to $270,000 USD / year
Captivation Software is looking for a senior level AI/ML engineer who will be responsible for designing, creating, testing, and productizing AI/ML algorithms to solve business challenges
Added 7 mins ago
CS
Artificial Intelligence Machine Learning Engineer 2
Captivation Software
Annapolis Junction, MD
- $130,000 to $270,000 USD / year
Captivation Software is looking for a mid level AI/ML engineer who will be responsible for designing, creating, testing, and productizing AI/ML algorithms to solve business challenges
Added 7 mins ago
CS
Artificial Intelligence Machine Learning Engineer 1 - C++/Marian/Java/AWS/PyTorch/Python
Captivation Software
Annapolis Junction, MD
- $130,000 to $270,000 USD / year
Captivation Software is looking for a mid level AI/ML engineer who will be responsible for building, training, fine-tuning, and evaluating advanced language models. The ideal candidate will…
Added 7 mins ago
Solutions Engineer - Global
SHI International Corp
Home Office, PA · Home Office, NJ
The Global Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives.…
Added 7 mins ago
W
Test Engineer (TE) – Skill Level 3
Wyetech
Annapolis Junction, MD
- $86.9 to $109.84 USD / hour
The Test Engineer analyzes system requirements and concept of operations documents, acquisition plans, and system descriptions to develop evaluation and test plans and procedures, prepare…
Added 8 mins ago
FH
Civil Engineer (Highway) - DIRECT HIRE
Federal Highway Administration
Ashburn, VA
- $57,736 to $91,815 USD / year
Identify, recommend, and/or use appropriate technologies for gathering data during PS&E development.
Added 8 mins ago
NA
ELECTRICAL ENGINEER
Naval Air Systems Command
Patuxent River, MD
- $143,913 to $197,200 USD / year
You will serve as a ELECTRICAL ENGINEER in the Propulsion & Power Engineering Department, Power & Energy Division of NAVAIRWARCENAC DIV.
Added 8 mins ago
Lead Data Architect
Caliber Holdings LLC
Lewisville, TX
Certifications in specific platforms such as Microsoft Certified: Azure Data Engineer Associate, AWS Certified Data Analytics, or Google Professional Data Engineer highly regarded.

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

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Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

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