Jobs in the United States

25+ jobs

Save this search

Added just now
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
Strong understanding of modern AI application patterns, including:
Added just now
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
We are seeking a Vice President – Full Stack Engineer to join a mission-critical engineering team supporting a high-performance, regulated enterprise platform. This is a hands-on…
Added 2 mins ago
QA Automation Engineer
BuzzClan LLC
Alpharetta, GA
Review application requirements and technical specifications to identify test scenarios and automation opportunities.
Added 4 mins ago
Software Engineer
ArcSpan Media
New York, NY
We are seeking a collaborative, experienced Software Engineer to join our team!
Added 4 mins ago
IT System Engineer (Desktop Support)
Apexon
Austin, TX
Job Title: IT Systems Engineer (IT Desktop Engineer)
Added 4 mins ago
Software Development Engineer III
Blue Origin Personnel, LLC
United States
Software Development Engineer III – Front-End (AI-Powered UI Platform)
Added 4 mins ago
Ice Cream Controls & Automation Engineer
Magnum ICC US, LLC
United States
We are seeking a skilled Controls & Automation Engineer to support and enhance manufacturing operations through automation, process control, and digital integration.
Added 4 mins ago
Ice Cream Process Engineer
Magnum ICC US, LLC
United States
…and driving operational excellence? As a Focused Improvement Engineer, you'll play a pivotal role in helping our manufacturing operation achieve World-Class performance - where safety…
Added 4 mins ago
Ice Cream Project Engineer
Magnum ICC US, LLC
United States
The Magnum Ice Cream Company is seeking a Project Engineer to lead the execution of capital projects that support the growth, modernization, and operational excellence of our Covington…
Added 4 mins ago
Ice Cream Automation & Controls Engineer
Magnum ICC US, LLC
United States
We are seeking an Automation & Controls Engineer to strengthen the reliability, performance, and future automation capability of our Sikeston manufacturing site.
Added 4 mins ago
A
Design Engineering Lead
Actalent
Raymond, OH
- $50 to $60 USD / hour
As a Mechanical Design Engineer, you will direct and approve engineering output by reviewing design specifications, calculations, drawings, and documentation to ensure accuracy, quality,…
Added 4 mins ago
A
Design Engineering Lead
Actalent
Raymond, OH
- $50 to $60 USD / hour
The Mechanical Design Engineer leads and oversees engineering design activities, ensuring all specifications, calculations, drawings, and documentation meet accuracy, quality, and…
Added 4 mins ago
Design Engineer
United States
Park Street is building tools for the teams and agents that run alcohol beverage brands. This mid-level Design Engineer brings strong visual taste and frontend skills to that work, owning…
Added 5 mins ago
Manager, Development Services
Prologis Management LLC
Atlanta, GA · Columbia, MD
· Coordinate assigned entitlement activities for acquisitions and build-to-suit projects, including application preparation, public hearing support, and communication with municipalities.
Added 5 mins ago
Manager, Development Services
Prologis Management LLC
Dallas, TX · Houston, TX
· Coordinate assigned entitlement activities for acquisitions and build-to-suit projects, including application preparation, public hearing support, and communication with municipalities.
Added 5 mins ago
CATIA Data Management
Actalent
Marysville, OH
Job Title: CATIA Data Management Engineer (Mid Level)
Added 6 mins ago
T
Data Center Connectivity Engineer (Owner's Rep)
TEKsystems
New Albany, OH
- $60 to $80 USD / hour
Connectivity Engineer (ISP) Hyperscale Data Center
Added 6 mins ago
Sr Transmission Line Engineer PE (Remote)
Actalent
New Albany, OH
This position falls within the Transmission Line Engineering Department of our organization. The successful engineer will complete projects that support our large utility customer, with…
Added 6 mins ago
Software Engineer Lead - Secret - WPAFB - 31029 *
Huntington Ingalls Industries
Dayton, OH · Wright Patterson AFB, OH
Lead the design, development, and optimization of our high-performance C++ application, writing clean, efficient, and maintainable code for critical components.
Added 6 mins ago
Data Scientist - WPAFB - Clearance - 31014 *
Huntington Ingalls Industries
Dayton, OH · Wright Patterson AFB, OH
HII-Mission Technologies is currently seeking a skilled Data Scientist/Engineer to design, develop, and implement a data base architecture, tools, and techniques for management and use of…
Added 6 mins ago
C
Mobile Building Engineer
CBRE
Cleveland, OH
- $27.16 to $40.64 USD / hour
As a CBRE Mobile Engineer, you will be responsible for preventive maintenance and corrective repairs for buildings, industrial systems, vehicles, equipment, and grounds.
Added 7 mins ago
Software Engineer III (Java/FullStack/React)
JPMorgan Chase
Columbus, OH
As a Software Engineer III at JPMorganChase within the Asset Wealth Management/Investment Data and Risk Analytics team, you serve as a seasoned member of an agile team to design and deliver…
Added 7 mins ago
Cyber - AI Engineer - Manager - Consulting
EY
Columbus, OH · Toledo, OH · Cleveland, OH · Akron, OH · Cincinnati, OH · Grandview Heights, OH
As a Cyber AI Engineer at the Manager level in EY's Cyber practice, you will work as a forward-deployed engineer, helping clients apply frontier AI cyber models to real security challenges.…
Added 7 mins ago
Senior Analyst, Compliance Technology
Coinbase
Columbus, OH
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 7 mins ago
Oracle HCM Cloud Software Engineer III
JPMorgan Chase
Columbus, OH
Join JPMorgan Chase as a Software Engineer in Corporate Technology’s Workforce Experience Technology team, where you will play a key role in an agile environment to design, build, and…

Plaid

Customer Operations Engineer

New York, NY, United States
San Francisco, CA, United States

$130,800 to $163,200 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $130,800 to $163,200 USD / year
Experience: Production Software Experience: 4+ years of experience building and maintaining software in production.
Posting language: English
Posted: Sep 30, 2026

Original job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

ABOUT PLAID & OUR MISSION

Plaid’s products empower thousands of developers to build the next generation of financial services applications. When those developers need help, they turn to the teams that sell, implement, and support Plaid. Our goal is to support customers quickly and compassionately, keeping their applications running smoothly and their end users happy. By building systems that streamline support, automate workflows, and solve issues before customers ever hit a bottleneck, you help strengthen the digital financial ecosystem and make financial tools accessible to millions of people worldwide.

TEAM DYNAMICS & YOUR IMPACT

Customer Operations Engineering is an agile engineering team embedded within our support and customer operations organization. We build and run the internal tooling, self-serve dashboard flows, and AI-driven automation that power our operational teams. Our customers and the teams who serve them drive everything we do. We're looking for engineers who care about that as much as the code.

In this role, you will own platform systems end-to-end. There is no static backlog waiting for you - instead, your work comes from observing how teams operate, identifying unseen gaps, and building software that directly removes friction. You will have significant influence and autonomy over what gets built, taking ideas from initial concepts all the way through production deployment.

WHAT YOU’LL DO (RESPONSIBILITIES & IMPACT)

Own Platform Systems End-to-End: Identify broken, manual, or slow processes, prototype solutions, and take them through production deployment.
Automate & Scale Account Operations: Take manual actions currently performed one account at a time and transform them into automated workflows that operate across entire portfolios.
Build AI-First Workflows: Automate repetitive technical support tasks - such as issue triage, routing, and system synchronization - designing tools so AI agents can execute the work seamlessly.
Improve Self-Serve Customer Experiences: Build customer-facing flows in Plaid’s dashboard that guide users to quick answers and prevent support tickets before they happen.
Measure & Prove Impact: Instrument systems before shipping, pull your own metrics, and evaluate real-world outcomes to ensure your work drives measurable value.
Drive Adoption & Support What You Build: Create documentation, lead demos, onboard internal teams, and stand behind your code in production.

QUALIFICATIONS & EXPECTATIONS

WHAT YOU BRING ON DAY ONE (CORE REQUIREMENTS):

Production Software Experience: 4+ years of experience building and maintaining software in production.
Proactive Ownership: A history of identifying manual or inefficient processes and taking initiative to fix them directly.
Technical Customer Empathy: Experience working close to technical products or customer-facing operations, bringing a user-focused mindset to engineering problems.
Data-Driven Analysis: Ability to write SQL, instrument features, and measure the impact of what you ship using data.
Clear Technical Communication: Skill in framing problems, writing clear plans, and explaining complex technical solutions to non-technical partners and leadership.
Leveraging AI Tools: Comfort using AI coding tools as part of your standard workflow and building systems that leverage AI agents.

WHAT YOU CAN LEARN & GROW INTO ON THE JOB:

Deep administration and customization of enterprise support platforms.
Managing complex system migrations across multiple teams without disrupting daily operations.
Leading agile planning processes, prioritization frameworks, and light project management for cross-functional initiatives.

GROWTH & CAREER PATH

In this role, you will build broad technical expertise and relationships across Plaid’s platform and operational infrastructure. As you demonstrate impact, your path can grow into Technical Lead, Operations & Strategy roles across Plaid, or transition into Product Management and Engineering teams.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Apply About employer

Report this job