Med Spa Manager - New Spa Opening

Practice:

VIO Med Spa (Milford, CT)

Location:

1642-B Boston Post Road, Milford, CT 06460 | On-Site

Schedule:

Full-Time | Pre-Opening Start

Compensation:

$80,000-90,000 base salary, plus performance bonus

Employment:

Full-Time | Salaried | W2

Open and lead a brand-new VIO Med Spa in Milford. As the founding Med Spa Manager, you carry the spa's commercial results, build and lead the full team, and take it from pre-opening through its first year of growth.

About the Opportunity

This is a soon-to-open, single-site VIO Med Spa at 1642-B Boston Post Road in Milford, opening in late December and led by a multi-site operator who is present, invested, and hands-on. You join before the doors open and shape the team, the standards, and the guest experience from day one, with the training, systems, and support of an established national brand behind you. The menu includes injectables, Hydrafacial, SkinPen microneedling, VI Peel, and custom facials, and the spa launches with a founding membership program.

The Role

As Med Spa Manager, you run the business side of the spa and lead a team of licensed providers, aesthetic staff, and guest-experience staff. You own the numbers that drive a membership-based med spa: consultations booked and converted, membership growth, wellness program enrollment, and pre-opening sales. The role itself is non-clinical.

What You Will Do

• Pre-opening sales: build the founding membership base and a full opening calendar before day one.
• Launch: take the spa from build-out to opening, coordinating setup, vendors, hiring, and training.
• Sales growth: drive consultations, conversion, memberships, wellness program enrollment, and retention.
• Team leadership: hire, schedule, and coach the team, and hold a clear standard on performance.
• Guest experience: own a premium experience from the first call through rebooking.
• Operations: run scheduling, inventory, vendors, reporting, and local marketing to VIO brand standards.

Requirements

What We Need

• Site-level management experience, with sales results you can put numbers to.
• People leadership: you have hired, trained, and coached a team, and held it accountable for results.
• Comfort owning pre-opening sales and local marketing for a new spa.
• Full-time, on-site availability in Milford ahead of a late December opening, including some evenings and weekends around launch.
• A commute to Milford, CT that works for you day to day.

Strong advantage: med spa, dermatology, or plastic surgery experience, plus experience with a membership or recurring-revenue model.

Nice to have: experience opening a new spa or business; CRM and booking-system fluency; a local network in the New Haven and Fairfield County area.

This Role Is Not a Fit If

• You would rather work behind the scenes than lead sales conversations.
• You need a remote or hybrid schedule.
• You prefer to inherit established systems rather than build them.

Benefits

Why This Role

• A founding seat: you set the standards, hire the team, and build the membership base yourself.
• A proven model: an established operating system with brand training and support, not a blank page.
• Pay that tracks performance: a salaried base plus a bonus tied to the results you drive.

Schedule and Compensation

$80,000-90,000 base salary, plus a performance bonus tied to revenue, membership, and retention. Full-time and on-site. Anticipated spa hours are Monday to Thursday 9am to 6pm, Friday 9am to 5pm, and Saturday 9am to 3pm, closed Sunday; expect extra time around launch. Benefits include paid time off and an employee discount. We are glad to walk through the full pay structure on our first call.

About VIO Med Spa

VIO Med Spa is a nationally recognized, physician-guided medical spa franchise, named the number one Med Spa Franchise in Entrepreneur Magazine's Franchise 500 for three consecutive years. VIO Med Spa (Milford, CT) is independently owned and operated.

Hiring Process

Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT

EOE + AI Disclosure

We're recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at recruiting@placemint.agency. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (Connecticut). placeM!NT is supporting VIO Med Spa (Milford, CT) with recruitment. All communication will come from a placemint.agency email address.