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Store Manager
AutoZone
Midland Park, NJ · Westwood, NJ
As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on…
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Part Sales Manager – Part Time
AutoZone
Selma, NC
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Full Time
AutoZone
Selma, NC
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added just now
MANAGER IN TRAINING
AutoZone
Houma, LA
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Part Time
AutoZone
Wilson, NC
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Full Time
AutoZone
Wilson, NC
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added just now
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Part Sales Manager – Full Time
AutoZone
Houston, TX
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Full Time
AutoZone
Dexter, MO
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added just now
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Part Sales Manager – Part Time
AutoZone
Vancouver, WA
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Dadeville, AL
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Full Time
AutoZone
Boise, ID
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
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Part Sales Manager – Full Time
AutoZone
Kalamazoo, MI
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Battle Creek, MI
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added just now
Assistant Store Manager
AutoZone
Fontana, CA
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
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A
Part Sales Manager – Part Time
AutoZone
Rocklin, CA
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Rocklin, CA
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 1 min ago
A
Part Sales Manager – Part Time
AutoZone
Mesa, AZ
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 1 min ago
A
Part Sales Manager – Full Time
AutoZone
Diamond, IL
- Full-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong…
Added 1 min ago
Area Coach / District Manager
AG Bells I
Pittsburg, KS
The Area Coach / District Manager is responsible for overseeing multiple restaurant locations regarding comprehensive leadership, performance management, operational metrics, talent…
Added 2 mins ago
General Manager
VB Preferred QSR Philadelphia
Philadelphia, PA
The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of…
Added 2 mins ago
General Manager
VB Preferred QSR Philadelphia
Harleysville, PA
The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of…
Added 3 mins ago
Horticulture Maintenance Supervisor - City of Birmingham
United States
…involved employees are drug tested, and notifying the Horticulture Operations Manager in order to follow departmental protocols regarding workplace accidents and…
Added 6 mins ago
Seasonal Task Associate
Ulta Beauty, Inc.
Grand Prairie, TX
…completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and…
Added 6 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Pensacola, FL
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 11 mins ago
Regional Director of Maintenance/Project Manager
Supplied Talent
Pueblo, CO
Certifications such as Certified Healthcare Facility Manager (CHFM), Certified Director of Plant Operations, EPA Section 608, Certified Pool Operator (CPO) or OSHA 10/30.

Pizza Hut

General Manager

SPLENDORA, TX, United States

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Job details

Posting language: English

Original job description

The General Manager (GM) must be at least 18 years of age, primarily responsible, for all operational and financial aspects of their restaurant operations. It is the primary responsibility of the GM to achieve financial and operational results through leadership and direction of management teams and hourly employees (HE). It will be from this structure all monthly, quarterly, and yearly business objectives are consistently achieved.

Requirements

People Development

People are the highest priority of General Managers. The ongoing development of each manager is what creates the environment for success in the areas of HQSC, growth, and financial results. This works with the management team helping to select and develop qualified managers and hourly employees to assemble each unit's team. This is the only long term growth and success can be achieved and maintained.

Demonstrate superior credibility as a role model through leadership, communication, coaching, influencing, and integrity.

Builds effective teams by participating in the selection and training of new managers and employees.

use the hiring zone and the interview questions for potential hires
use the learning zone and hands on training to train new employees
all employees have completed all learning zone modules for their position

Clearly sets expectations and direction through weekly manager meeting and quarterly customer mania training

one training session per quarter and employees sign off and turned in with weekly folder
manager meeting done weekly following meeting template

Communicate job performance through semiannual manager performance reviews, along with the Area Coach (AC).

do performance appraisals on HE semiannually
do performance appraisal on yourself semiannually

Works with AC, HE and management teams to set goals and action plans to improve operational and financial performance.

set quarterly goals for store performance
set quarterly goals for management staff

Ensures a positive and healthy work environment for all managers and employees.

weekly, monthly, or quarterly contests
use champs to reward and recognize

Quality, Service, and Cleanliness

Works with managers and HE weekly to improve the level of food quality, service, and cleanliness in each unit by conducting monthly HQSC.

daily extras done and checked off for FOH and BOH list needs to be checked off weekly
self HQSC done periodically

Works with AC and management teams to create specific and measurable action plans to improve HQSC and mystery call scores.

go over HQSC standards and deviations with crew
go over mystery call expectations with crew

Provides feedback and follows up with AC, management teams, and HE regarding the execution of the mystery call.

Clearly communicates issues to maximize the HQSC results and follows up with AC, management teams, and HE to get desired results (min 80)

Identify areas of focus and determine the priority of items to be accomplished within coach's area.

Provide clear communication and direct implementation on new programs and procedures in area.

Sales Growth

Verifies staffing levels in unit to ensure proper staffing to maximize sales on each and every shift.

Works with AC, management teams, HE to increase guest counts by attracting new guest and encouraging increased frequency through superior execution of HQSC standards.

hold quarterly events for community involvement and raise community awareness
do five business to business packs per week

Participates in the recruitment and training of each member of management and HE teams to communicate the philosophy of building sales.

Financial Results

Works with AC to create monthly, quarterly, and yearly financial goals.

Monitors control issues within each unit to verify consistent results against all financial control procedures.

use SUS to forecast, schedule, post receipts, and champs.
responsible for doing all inventories until someone is adequately trained and signed off by AC. When this is done GM must do two inventories per period and one must be the end of period inventory.

Displays clear communication and sets proper expectations with management teams regarding consistent financial performance.

Work Requirements

work minimum of 40-45 hours a week if hourly and more if needed
salaried managers work 50-55 hours a week and more if store underperforming or understaffed
cover 9 peak periods a week
close store at least 2 times a week (inventory counts as a close) if labor not ran
schedule in to by 11:00AM on Friday and posted Friday after dinner rush
exterior of store has good curbside appearance and getting all landscaping needs taken care of (all lights working properly)
managers handle all customer complaints or problems
phone scripts and procedures are posted
let area coach know of any maintenance issues
minimum of 5 day work week and max of 1 weekend day off unless approved by AC
work every Friday nights unless AC approval
available for store and AC to get a hold of at all times
ultimately responsible for all aspects of day to day business

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