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UC
Assistant Nurse Manager-Newborn ICU
UVA Community Health Candidate Experience
Manassas, VA
- $42.85 to $72.36 USD / hour
The Assistant Nurse Manager (ANM) provides clinical and administrative leadership at the unit level and coordination of direct and indirect patient care at the hospital wide level. They are…
Added just now
Restaurant General Manager
Taco Bell
Urbana, IL
Opportunities for advancement and leadership development
Added just now
Restaurant General Manager
Taco Bell
Schaumburg, IL
Opportunities for advancement and leadership development
Added just now
Associate Manager, Customer Marketing
Chicago, IL
Support Manager in the development, adaptation, and execution of shopper marketing programs and national campaigns that align with brand strategy and retailer objectives.
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Senior Manager, Government Solutions & Operations
Iridium Satellite, LLC
McLean, VA · Chandler, AZ
…into practical solutions, you will be excited about the Senior Manager, Government Solutions & Customer Engagement opportunity with Iridium. In this role, you’ll independently lead a team…
Added 1 min ago
Supervisor, Operations - AMS Trading
Raymond James & Associates, Inc.
Memphis, TN
Provides direction, leadership, and support for AMS UMA Trading Operations. Implements business plans and ensures policies and procedures are followed. May be accountable for various…
Added 1 min ago
Restaurant Assistant General Manager
Noodles & Company
South Bend, IN
…and community we serve. We are hiring an Assistant General Manager to lead, coach, and work alongside our teams to deliver great food and welcoming guest…
Added 1 min ago
Construction Manager/General Superintendent - Advanced Facilities
Sundt
Tempe, AZ · Chandler, AZ
5. Oversees the development of the CPM project schedule with the project superintendents and project manager.
Added 1 min ago
General Manager
LPQ USA LLC
CA
As General Manager, you will lead the restaurant with a clear focus on people, hospitality, and business performance. You’ll set the tone for the restaurant culture, lead visibly from the…
Added 1 min ago
Store Manager - Central Pennsylvania Area
DTLR, Inc.
United States
The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing…
Added 1 min ago
KS
Bartender/Server
Kisco Senior Living
Rancho Santa Margarita, CA
- $19.5 to $22 USD / hour
…elevated dining experience. Working closely with the Dining Room Manager and team, you will ensure the bar operates efficiently, safely, and in alignment with community…
Added 1 min ago
Sr. Engineer, Enterprise Patch & Vulnerability Management
Berkley
Wilmington, DE
…applications, platforms, and infrastructure. Reporting to the Sr. Manager, Enterprise Patch & Vulnerability Management, this role leads the technical planning, orchestration, and execution…
Added 1 min ago
Accounts Payable Manager
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New York, NY
Oversees the development, review, implementation, and maintenance of Agency policies and procedures governing accounts payable, petty cash, internal cash management, employee expense…
Added 1 min ago
Sr. Manager, Enterprise Patch & Vulnerability Management
Berkley
Wilmington, DE
The Sr. Manager, Enterprise Patch & Vulnerability Management serves as the technical engineering lead for VIPR (Vulnerability Incident Prevention & Remediation), the enterprise capability…
Added 1 min ago
FH
Medical/Surgical 3West - Registered Nurse Manager (RN)
Foundation Health, LLC
Fairbanks, AK
- $44.18 to $73.2 USD / hour
Oversees the operations of the unit to ensure smooth and efficient patient care management. Assures appropriate patient assignments to beds and staff. Completes daily rounding on patients…
Added 1 min ago
Program Manager II
ULSA University of Louisville
United States
The RMOCC Program Manager at the University of Louisville supports the RMOCC Director in the development, implementation, and operation of Kentucky's Regional Medical Operations…
Added 1 min ago
Clinical Lead - Medical Assistant or LVN - Hobby
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Houston, TX
In this hybrid clinical & administrative role, the Clinical Lead helps facilitate day-to-day clinical operations within the practice, including the direction of patient, staff, and provider…
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Clinical Lead - Medical Assistant or LVN - Copperfield
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In this hybrid clinical & administrative role, the Clinical Lead helps facilitate day-to-day clinical operations within the practice, including the direction of patient, staff, and provider…
Added 2 mins ago
Onboarding Specialist
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Phoenix, AZ
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Financial Center Manager - TN South Region
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Brentwood, TN
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 2 mins ago
EH
Global Program Operations Manager
EXOS Human Capital, LLC
Remote, United States
- $80,000 to $110,000 USD / year
Based in our Center of Excellence, the Program Manager partners with regional leadership to establish and scale standards across key platforms and programs-including, but not limited to:…
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General Manager
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General Manager in Training - Southeast Commercial
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…based path to increased responsibility. Success as a General Manager in Training provides opportunity for operations management and business unit management in a growing company that…
Added 2 mins ago
CU
Commissary Supervisor
Challenge Unlimited Inc
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- $18.33 USD / hour
Reporting to the Project Manager, the Supervisor is responsible for supervising work-related opportunities for people who have different abilities to work with integrated teams and receive…
Added 2 mins ago
Manager, Plant Health & Safety
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Indianapolis, IN
Manager, Plant Health & SafetyAs the Manager, Plant Health & Safety you will be responsible for leading, developing, and directing the health and safety programs of the facility. This role…

Pizza Hut

General Manager

MAGNOLIA, TX, United States

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Job details

Posting language: English

Original job description

The General Manager (GM) must be at least 18 years of age, primarily responsible, for all operational and financial aspects of their restaurant operations. It is the primary responsibility of the GM to achieve financial and operational results through leadership and direction of management teams and hourly employees (HE). It will be from this structure all monthly, quarterly, and yearly business objectives are consistently achieved.

Requirements

People Development

People are the highest priority of General Managers. The ongoing development of each manager is what creates the environment for success in the areas of HQSC, growth, and financial results. This works with the management team helping to select and develop qualified managers and hourly employees to assemble each unit's team. This is the only long term growth and success can be achieved and maintained.

Demonstrate superior credibility as a role model through leadership, communication, coaching, influencing, and integrity.

Builds effective teams by participating in the selection and training of new managers and employees.

use the hiring zone and the interview questions for potential hires
use the learning zone and hands on training to train new employees
all employees have completed all learning zone modules for their position

Clearly sets expectations and direction through weekly manager meeting and quarterly customer mania training

one training session per quarter and employees sign off and turned in with weekly folder
manager meeting done weekly following meeting template

Communicate job performance through semiannual manager performance reviews, along with the Area Coach (AC).

do performance appraisals on HE semiannually
do performance appraisal on yourself semiannually

Works with AC, HE and management teams to set goals and action plans to improve operational and financial performance.

set quarterly goals for store performance
set quarterly goals for management staff

Ensures a positive and healthy work environment for all managers and employees.

weekly, monthly, or quarterly contests
use champs to reward and recognize

Quality, Service, and Cleanliness

Works with managers and HE weekly to improve the level of food quality, service, and cleanliness in each unit by conducting monthly HQSC.

daily extras done and checked off for FOH and BOH list needs to be checked off weekly
self HQSC done periodically

Works with AC and management teams to create specific and measurable action plans to improve HQSC and mystery call scores.

go over HQSC standards and deviations with crew
go over mystery call expectations with crew

Provides feedback and follows up with AC, management teams, and HE regarding the execution of the mystery call.

Clearly communicates issues to maximize the HQSC results and follows up with AC, management teams, and HE to get desired results (min 80)

Identify areas of focus and determine the priority of items to be accomplished within coach's area.

Provide clear communication and direct implementation on new programs and procedures in area.

Sales Growth

Verifies staffing levels in unit to ensure proper staffing to maximize sales on each and every shift.

Works with AC, management teams, HE to increase guest counts by attracting new guest and encouraging increased frequency through superior execution of HQSC standards.

hold quarterly events for community involvement and raise community awareness
do five business to business packs per week

Participates in the recruitment and training of each member of management and HE teams to communicate the philosophy of building sales.

Financial Results

Works with AC to create monthly, quarterly, and yearly financial goals.

Monitors control issues within each unit to verify consistent results against all financial control procedures.

use SUS to forecast, schedule, post receipts, and champs.
responsible for doing all inventories until someone is adequately trained and signed off by AC. When this is done GM must do two inventories per period and one must be the end of period inventory.

Displays clear communication and sets proper expectations with management teams regarding consistent financial performance.

Work Requirements

work minimum of 40-45 hours a week if hourly and more if needed
salaried managers work 50-55 hours a week and more if store underperforming or understaffed
cover 9 peak periods a week
close store at least 2 times a week (inventory counts as a close) if labor not ran
schedule in to by 11:00AM on Friday and posted Friday after dinner rush
exterior of store has good curbside appearance and getting all landscaping needs taken care of (all lights working properly)
managers handle all customer complaints or problems
phone scripts and procedures are posted
let area coach know of any maintenance issues
minimum of 5 day work week and max of 1 weekend day off unless approved by AC
work every Friday nights unless AC approval
available for store and AC to get a hold of at all times
ultimately responsible for all aspects of day to day business

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