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Added 1 min ago
Senior Talent Acquisition Specialist
Hack The Box
Remote, United States
Your hiring scope will span across Account Executives (AEs), Business Development Representatives (BDRs), Customer Success, Solutions Engineers, Channel and Marketing roles. This is a…
Added 2 mins ago
WD
Development Operations Manager
Women Donors Network
Remote, United States
- From $110,000 USD / year
Women Donors Network (WDN) and its 501(c)(4) affiliate, Women Donors Action (WDA), are hiring a passionate and seasoned Development Operations Manager to build and manage the systems, data,…
Added 3 mins ago
Service Engineer I
Accelleron US Inc.
USA: Deer Park, TX
Location: Deer Park, TX (Travel Required) | Department: Service Operations | Reports To: Workshop Manager
Added 3 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Los Angeles, CA
- $50,459 to $65,597 USD / year
Added 3 mins ago
VH
Community Care - Nurse Manager
Veterans Health Administration
Tuskegee, AL
- $91,418 to $160,798 USD / year
The Community Care Nurse Manager demonstrates the fundamental knowledge of the unit and is responsible and accountable for all elements of the nursing process when providing or supervising…
Added 3 mins ago
VH
Medical Records Technician (HIT)
Veterans Health Administration
Los Angeles, CA
- $58,827 to $76,476 USD / year
Added 3 mins ago
VH
Gastrointestinal (GI) Clinic RN
Veterans Health Administration
Syracuse, NY
- $70,887 to $118,556 USD / year
Added 3 mins ago
VH
Clinical Lab Scientist
Veterans Health Administration
White River Junction, VT
- $86,123 to $111,966 USD / year
…Coordinator, Education Coordinator, Laboratory Information Manager, Quality Manager, Laboratory Manager, Regional Technical Specialist, National Quality and Compliance Agent, Regional…
Added 3 mins ago
VH
Medical Support Assistant (Advanced) - Enrollment/Eligibility & Registration
Veterans Health Administration
Las Cruces, NM
- $45,409 to $59,031 USD / year
Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
Added 3 mins ago
VH
Registered Nurse (Quality & Patient Safety)
Veterans Health Administration
Tuskegee, AL
- $70,529 to $140,567 USD / year
…to management of complex patient care. Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. The RN practice includes the…
Added 3 mins ago
VH
Medical Laboratory Technician
Veterans Health Administration
Brownsville, TX
- $45,409 to $59,031 USD / year
Added 3 mins ago
VH
Registered Nurse (RN) - Primary Care
Veterans Health Administration
Bloomington, IN
- $68,714 to $120,511 USD / year
…prevention, and chronic care management. Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. Demonstrates performance and…
Added 3 mins ago
VH
Primary Care Physician Assistant-VISN 5 CRH, HSA 5.1 and 5.4
Veterans Health Administration
Location Negotiable After Selection
- $108,723 to $206,337 USD / year
Added 3 mins ago
VH
Primary Care Physician-VISN 5 CRH, HSA 5.1 and 5.4
Veterans Health Administration
Location Negotiable After Selection
- $230,000 to $315,000 USD / year
Added 3 mins ago
VH
Health Technician (Ophthalmology)
Veterans Health Administration
Charleston, SC
- $55,882 to $72,644 USD / year
Added 3 mins ago
OA
Supervisory Systems Accountant
Other Agencies and Independent Organizations
Charleston, SC
- $125,776 to $163,514 USD / year
…organizing, managing, and coordinating accounting and analytical operations and activities. | Participate in the development and maintenance of policies and procedures and resolves…
Added 3 mins ago
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Pharmacy Supervisor (PADR)
Veterans Health Administration
Hines, IL
- $150,535 to $195,699 USD / year
Develops policies, procedures, and long-range plans for PADR and formulary operations.
Added 3 mins ago
VH
Pharmacy Supervisor (PADR)
Veterans Health Administration
Hines, IL
- $150,535 to $195,699 USD / year
Develops policies, procedures, and long-range plans for PADR and formulary operations.
Added 3 mins ago
IU
Account Manager for Avionic Industry
INNOLUX USA INC
Farmington Hills, MI
- $70,800 to $86,500 USD / year
Providing general technical Sales support of both newly awarded product development projects and existing development programs as follows:
Added 5 mins ago
G
Project Manager - Earthwork
GPAC
Dublin, OH
- $90,000 to $150,000 USD / year
We are seeking an experienced Project Manager in the Columbus area to oversee large-scale earthwork and site development projects. The ideal candidate will bring a strong background in…
Added 6 mins ago
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Medical Support Assistant (Advanced)
Veterans Health Administration
Scottsdale, AZ
- $47,500 to $61,749 USD / year
…after the announcement closes and refer applicants for hiring manager…
Added 6 mins ago
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Supervisory Geriatrics & Extended Care Physician
Veterans Health Administration
Fredericksburg, VA
- $260,000 to $335,000 USD / year
Added 6 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Minneapolis, MN
- $38,522 to $62,896 USD / year
Education-High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
Added 6 mins ago
VH
Supply Technician
Veterans Health Administration
North Little Rock, AR
- $40,736 to $52,957 USD / year
Added 6 mins ago
VH
Supervisory Medical Support Assistant
Veterans Health Administration
Fayetteville, NC
- $63,081 to $82,002 USD / year
…equipment, and systems in order to make recommendations for improved operations; identifying educational or training needs; making final decisions on personnel vacancy selections;…

Pizza Hut

General Manager

EL CAMPO, TX, United States

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Job details

Posting language: English

Original job description

The General Manager (GM) must be at least 18 years of age, primarily responsible, for all operational and financial aspects of their restaurant operations. It is the primary responsibility of the GM to achieve financial and operational results through leadership and direction of management teams and hourly employees (HE). It will be from this structure all monthly, quarterly, and yearly business objectives are consistently achieved.

Requirements

People Development

People are the highest priority of General Managers. The ongoing development of each manager is what creates the environment for success in the areas of HQSC, growth, and financial results. This works with the management team helping to select and develop qualified managers and hourly employees to assemble each unit's team. This is the only long term growth and success can be achieved and maintained.

Demonstrate superior credibility as a role model through leadership, communication, coaching, influencing, and integrity.

Builds effective teams by participating in the selection and training of new managers and employees.

use the hiring zone and the interview questions for potential hires
use the learning zone and hands on training to train new employees
all employees have completed all learning zone modules for their position

Clearly sets expectations and direction through weekly manager meeting and quarterly customer mania training

one training session per quarter and employees sign off and turned in with weekly folder
manager meeting done weekly following meeting template

Communicate job performance through semiannual manager performance reviews, along with the Area Coach (AC).

do performance appraisals on HE semiannually
do performance appraisal on yourself semiannually

Works with AC, HE and management teams to set goals and action plans to improve operational and financial performance.

set quarterly goals for store performance
set quarterly goals for management staff

Ensures a positive and healthy work environment for all managers and employees.

weekly, monthly, or quarterly contests
use champs to reward and recognize

Quality, Service, and Cleanliness

Works with managers and HE weekly to improve the level of food quality, service, and cleanliness in each unit by conducting monthly HQSC.

daily extras done and checked off for FOH and BOH list needs to be checked off weekly
self HQSC done periodically

Works with AC and management teams to create specific and measurable action plans to improve HQSC and mystery call scores.

go over HQSC standards and deviations with crew
go over mystery call expectations with crew

Provides feedback and follows up with AC, management teams, and HE regarding the execution of the mystery call.

Clearly communicates issues to maximize the HQSC results and follows up with AC, management teams, and HE to get desired results (min 80)

Identify areas of focus and determine the priority of items to be accomplished within coach's area.

Provide clear communication and direct implementation on new programs and procedures in area.

Sales Growth

Verifies staffing levels in unit to ensure proper staffing to maximize sales on each and every shift.

Works with AC, management teams, HE to increase guest counts by attracting new guest and encouraging increased frequency through superior execution of HQSC standards.

hold quarterly events for community involvement and raise community awareness
do five business to business packs per week

Participates in the recruitment and training of each member of management and HE teams to communicate the philosophy of building sales.

Financial Results

Works with AC to create monthly, quarterly, and yearly financial goals.

Monitors control issues within each unit to verify consistent results against all financial control procedures.

use SUS to forecast, schedule, post receipts, and champs.
responsible for doing all inventories until someone is adequately trained and signed off by AC. When this is done GM must do two inventories per period and one must be the end of period inventory.

Displays clear communication and sets proper expectations with management teams regarding consistent financial performance.

Work Requirements

work minimum of 40-45 hours a week if hourly and more if needed
salaried managers work 50-55 hours a week and more if store underperforming or understaffed
cover 9 peak periods a week
close store at least 2 times a week (inventory counts as a close) if labor not ran
schedule in to by 11:00AM on Friday and posted Friday after dinner rush
exterior of store has good curbside appearance and getting all landscaping needs taken care of (all lights working properly)
managers handle all customer complaints or problems
phone scripts and procedures are posted
let area coach know of any maintenance issues
minimum of 5 day work week and max of 1 weekend day off unless approved by AC
work every Friday nights unless AC approval
available for store and AC to get a hold of at all times
ultimately responsible for all aspects of day to day business

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More about this job

Skills

Leadership
Communication skills
Coaching
Sales
Recruitment
Financial jurisdiction

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