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Manager, Sales and Customer Service (TEMP)
Macy's
Downey, CA
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper…
Added just now
Manager, Sales and Customer Service (TEMP)
Macy's
Downey, CA
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper…
Added just now
M
Engineer I, Montclair Plaza - Full Time
Macy's
Montclair, CA
- Full-time
Work flexible hours, including days, evenings, nights, weekends, and during emergencies, as directed by the Chief Engineer or District Facilities Manager
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Starbucks Barista Trainer, La Plaza Mall - Part Time
Macy's
McAllen, TX
- Part-time
The Barista Trainer supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards.
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Starbucks Barista Trainer, La Plaza Mall - Full Time
Macy's
McAllen, TX
- Full-time
The Barista Trainer supports the Starbucks Manager in running an efficient, professional, safe and profitable Starbucks operation following all company standards.
Added just now
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Starbucks Barista, La Plaza Mall - Part Time
Macy's
McAllen, TX
- Part-time
…holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added just now
Manager, Merchandise Execution
Macy's
Honolulu, HI
The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented…
Added just now
Manager, Sales and Customer Service
Macy's
Valley Stream, NY
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper…
Added 1 min ago
Village Coordinator
Hope Solutions
Richmond, CA
…ages 18–24 as they work toward housing stability and personal development. The Village Coordinator will provide support to Transitional Aged Youth (TAY) residing in Hope Solutions’…
Added 2 mins ago
Intern
CVG Sprague Devices, LLC
Michigan City, IN
Manufacturing Engineering Manager / Plant Leadership
Added 2 mins ago
Assistant General Manager
Taco Bell
GREENFIELD, OH
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
Assistant General Manager
Taco Bell
HILLSBORO, OH
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
Assistant General Manager
Taco Bell
Trenton, OH
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
Assistant General Manager
Taco Bell
Oxford, OH
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
Assistant General Manager
Taco Bell
Wilmington, OH
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
Assistant General Manager
Taco Bell
Eaton, OH
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
Assistant General Manager
Taco Bell
Richmond, IN
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
Assistant General Manager
Taco Bell
Richmond, IN
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having…
Added 2 mins ago
K
Assistant General Manager
KFC
San Diego, CA
- $20 to $23 USD / hour
As an Assistant General Manager (AGM), you'll play a key role in running day-to-day operations and setting the tone for team culture, customer service, and restaurant performance. You'll…
Added 2 mins ago
K
Assistant General Manager
KFC
San Diego, CA
- $20 to $23 USD / hour
As an Assistant General Manager (AGM), you'll play a key role in running day-to-day operations and setting the tone for team culture, customer service, and restaurant performance. You'll…
Added 2 mins ago
K
Assistant General Manager
KFC
Spring Valley, CA
- $20 to $23 USD / hour
As an Assistant General Manager (AGM), you'll play a key role in running day-to-day operations and setting the tone for team culture, customer service, and restaurant performance. You'll…
Added 2 mins ago
K
Assistant General Manager
KFC
San Diego, CA
- $20 to $23 USD / hour
As an Assistant General Manager (AGM), you'll play a key role in running day-to-day operations and setting the tone for team culture, customer service, and restaurant performance. You'll…
Added 2 mins ago
K
Assistant General Manager
KFC
Coronado, CA
- $20 to $23 USD / hour
As an Assistant General Manager (AGM), you'll play a key role in running day-to-day operations and setting the tone for team culture, customer service, and restaurant performance. You'll…
Added 2 mins ago
K
Assistant General Manager
KFC
San Diego, CA
- $20 to $23 USD / hour
As an Assistant General Manager (AGM), you'll play a key role in running day-to-day operations and setting the tone for team culture, customer service, and restaurant performance. You'll…
Added 2 mins ago
K
Assistant General Manager
KFC
San Diego, CA
- $20 to $23 USD / hour
As an Assistant General Manager (AGM), you'll play a key role in running day-to-day operations and setting the tone for team culture, customer service, and restaurant performance. You'll…

Pizza Hut

Assistant Manager

ROSEVILLE, MI, United States

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Job details

Posting language: English

Original job description

To effectively manage the operations of a restaurant during an assigned shift or in the absence of the RGM. The AGM will support the RGM in sales and profit planning, implementing training for Team Members, and will become proficient in all aspects of restaurant operations in preparation for advancement to an RGM position.

RESPONSIBILITIES:

Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence.
Directly perform hands-on operational work on an on-going basis to train employees, respond to customer service needs and for the purpose of role-modeling appropriate skills and behaviours in the restaurant.
Must consistently demonstrate HWWT principles and utilize HWWT recognition programs.
Assist in the management of day-to-day operations by managing labour, counting and ordering inventory and supplies and developing the restaurant team.
Supervise others effectively and coordinate their work efficiently.
Analyze sales, labour, inventory and controllables on a continual basis and take corrective action to meet or achieve daily or weekly margin and sales growth targets.
Assist RGM in preparing financial plans.
Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed.
Ensure that facility and equipment are maintained to company standards on a day-to-day basis.
Recruit and select qualified, high energy team members using approved tools and systems.
Assist RGM with staffing plan development.
Train and develop Team Members, Shift Leaders and Shift Managers.
Provide feedback at the Team Member, Shift Leader and Shift Manager levels.
Assist RGM with performance management issues and apply progressive discipline when appropriate.
Work closely with RGM in the case of corrective actions or terminations.
Assist RGM in preparing action plans to address in-store issues and have ability to effectively communicate these plans to the team.
Assist RGM with local restaurant marketing activities.
Actively assist RGM with all new product rollouts.
Develop and maintain relationships with suppliers, franchisees and other corporate contacts.

Requirements

Excellent interpersonal skills
Excellent communication skills - written and verbal
Demonstrated organizational/time-management skills
Excellent customer service skills
Demonstrated problem-solving skills
Excellent work ethic and demonstrates integrity
Proven ability to plan and delegate
Demonstrated ability to coach and train others
Adaptable, flexible and accepts diversity
Active team player
Ability to calculate/analyze data
Basic business, math and accounting skills
Thorough knowledge of all restaurant equipment, policies and procedures

Additional Information

Completion of high school education, partial high school education with specialized training or equivalent experience
One to two years work experience in food service or related industry
Completion of CHAMPS Certification
Developing Champions Certification for 'Leading a Restaurant in Manager's Absence'

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More about this job

Skills

Sales
Leadership
Coaching
Train employees
Customer service
Work efficiently
Health and safety
Performance management
Interpersonal skills
Communication skills
Time management
Problem solving
Accounting techniques
Food service operations

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