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TM
Senior Director, Marketing & Communications
The Marine Mammal Center
Sausalito, CA
- $133,120 to $145,590 USD / year
Growth marketing. Through the Director, Growth Marketing, own the programs and systems that turn engagement into action: marketing technology, website optimization and testing, online…
Added 1 min ago
CC
Safety Manager
Crown Castle Brand
Houston, TX · Canonsburg, PA
- $88,600 to $121,900 USD / year
…to create and implement company safety policies, procedures, programs, and standards for employees performing work in field and office environments. The Safety Manager is also responsible…
Added 1 min ago
Project Manager I
InComm Payments
UNAVAILABLE, GA · Florida · Utah
…leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation,…
Added 1 min ago
Guest Services Manager
Marquesa Hotel, a Noble House Hotel
Key West, FL
Escalates guest and staff issues to General Manager on duty for assistance.
Added 1 min ago
D
Clinical Support Specialist
DESC
Seattle, WA
- $39.08 to $43.15 USD / hour
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Added 2 mins ago
Principal Manager, Procurement Enablement & Contingent Workforce
Twilio
Remote, United States
Join the team as Twilio’s next Principal Manager, Procurement Enablement & Contingent Workforce
Added 2 mins ago
Construction Manager
Black & Veatch Family of Companies
Harriman, TN
…the complete hand over of start-up packages to the Startup Manager and supervises the close out of all punch list items . Assists Project Field Manager with client interface and relations .…
Added 2 mins ago
Manager, Modern Workplace Engineering
Davis Wright Tremaine LLP
Remote, United States
…firms in the U.S.! Davis Wright Tremaine LLP is looking for a Manager, Modern Workplace Engineering to join our team in our Seattle…
Added 3 mins ago
Webber - Permit Coordinator - Infrastructure Management
Webber Infrastructure Management, Inc.
Fort Lauderdale, FL
…solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Ferrovial is also…
Added 3 mins ago
MH
Assistant Program Manager For DMH FSP Recovery And Mental Health Services
Mental Health America of Los Angeles
Lancaster, CA
- $36 to $44 USD / hour
Summary: Under the general supervision of the program manager, provides direct supervision and takes leadership responsibilities for inter- disciplinary team members during program or…
Added 3 mins ago
O
Parent Support Supervisor
Odyssey
Remote, United States
- $60,000 to $70,000 USD / year
This is a hands-on leadership role that requires strong people management skills, operational discipline, and the ability to make informed decisions in a fast-paced environment. You'll…
Added 3 mins ago
Human Resources Specialist
FrankCrum
Clearwater, FL
…in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR…
Added 3 mins ago
VAN DRIVER WAREHOUSE (49759)
City Electric Supply
Middleton, WI
Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible…
Added 3 mins ago
CE
OPERATIONS MANAGER (49764)
City Electric Supply
San Diego, CA
- $28 to $33 USD / hour
Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible…
Added 3 mins ago
Relationship Banker II (Manassas Digges)
TD Bank, N.A.
Manassas, VA
Added 3 mins ago
Associate Banker I- Berlin, NJ (20 hours)
TD Bank, N.A.
Berlin, NJ
Added 3 mins ago
TB
Part Time Associate Banker II Wayne/Valley Rd.
TD Bank, N.A.
Wayne, NJ
- Part-time
Added 3 mins ago
Relationship Banker II - Bellmawr, NJ (40 hours)
TD Bank, N.A.
Bellmawr, NJ
Added 3 mins ago
Assistant Store Manager- Bellmawr, NJ (40 hours)
TD Bank, N.A.
Bellmawr, NJ
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow…
Added 3 mins ago
Associate Banker I - Hammonton (40 hour)
TD Bank, N.A.
Hammonton, NJ
Added 3 mins ago
Region Store Manager - Boston North Region
TD Bank, N.A.
Peabody, MA
This role is responsible for providing business continuity in Stores experiencing Store Manager vacancies for extended periods and will be required to work in multiple bank locations within…
Added 3 mins ago
Legal Administrative Assistant - Privacy & Cybersecurity Team
TD Bank, N.A.
Washington, DC
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all…
Added 3 mins ago
Region Store Manager - Boston South
TD Bank, N.A.
Quincy, MA
This role is responsible for providing business continuity in Stores experiencing Store Manager vacancies for extended periods and will be required to work in multiple bank locations within…
Added 3 mins ago
Commercial Credit Underwriter I (US)
TD Bank, N.A.
Greenville, SC · Mount Laurel, NJ
…Commercial Credit Underwriter I ensures compliance with SBA Program Requirements, established underwriting guidelines, quality and production standards, as well as Federal Banking…
Added 3 mins ago
Senior Government Relations Manager
TD Bank, N.A.
Washington, DC
The Senior Government Relations Manager protects and enhances TD Bank's interests with government affairs. The Senior Government Relations Manager oversees the development and execution of…

Pivot Physical Therapy

Front Office Coordinator

Westminster, MD, United States

$15 to $23.5 USD / hour

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Job details

Pay: $15 to $23.5 USD / hour
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 15.00 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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