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Added 1 min ago
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ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Sea Systems Command
Panama City Naval Surface Warfare Center, FL
- $40,736 to $116,362 USD / year
…negotiate complex pay-setting determinations. | You will plan, lead, and execute targeted recruitment campaigns and comprehensive student outreach programs. | You will coordinate command…
Added 1 min ago
NI
Facilities Construction Project Manager - Interdisciplinary
National Institute of Standards and Technology
Gaithersburg, MD
- $85,447 to $187,093 USD / year
A. Degree in Engineering: To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 1 min ago
BO
Geologist
Bureau of Reclamation
Lakewood, CO
- $140,239 to $182,316 USD / year
…Provides authoritative technical recommendations for project- and program-level engineering geology decisions related to geologic practice, SOD processes, construction-phase…
Added 1 min ago
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IT CYBERSECURITY SPECIALIST (INFOSEC)
Air National Guard Units
South Burlington, VT
- $91,335 to $118,738 USD / year
This position is located in the Advanced Programs Office (CCZ), Special Access Program (SAP) Branch of an Air National Guard (ANG) Wing Staff or it may be located within the Operations…
Added 4 mins ago
BO
Safety & Occupational Health Manager (Safety Administrator)
Bureau of Prisons/Federal Prison System
Ashland, KY
- $89,508 to $116,362 USD / year
Manages a program requiring a dynamic administrative approach to continual changes in regulations and executive orders and to newly mandated ones.
Added 4 mins ago
DF
Human Resources Specialist (Performance Management)
Development Finance Corporation
Washington, DC
- $143,913 to $187,093 USD / year
…information system, such as USAPerformance; 3) Serving as senior manager or lead of an Agency's performance management program, to include providing expert advice within relevant Federal…
Added 4 mins ago
FA
Branch Chief (Supervisory Human Resources Specialist)
Food and Drug Administration
Silver Spring, MD
- $143,913 to $197,200 USD / year
…projects, problems to be solved, actionable events, milestones, program issues under review, and deadlines…
Added 6 mins ago
SC
Sales Coordinator
Sun Communities
Highland, MI
- $15 to $16 USD / hour
…community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews…
Added 6 mins ago
Electrical Technician Lead
Convergix Automation Solutions
Bridgman, MI
The Role The Electrical Technician Lead is responsible for coordinating the activities of Electrical Technicians to carry out work in accordance with project deadlines and quality…
Added 6 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
CUTLERVILLE, MI
- $17.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 6 mins ago
Nurse Manager - OBGYN
Trinity Health
Bloomfield Twp, MI
…efficient, effective and coordinated patient care. The Nurse Manager provides professional clinical leadership and oversight and oversees clinical policy & procedure compliance.…
Added 6 mins ago
VH
Supervisory Medical Support Assistant
Veterans Health Administration
Salt Lake City, UT
- $70,776 to $92,006 USD / year
…Lake City Health Care System, and is the direct supervisor for Lead MSA, Advanced MSA and MSA staff assigned to Primary Care Patient Aligned Care Teams (PACT) or Specialty Care services.…
Added 6 mins ago
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SUPV IT PROGRAM MANAGER (INFOSEC)
Defense Finance and Accounting Service
Indianapolis, IN · Columbus, OH · Bratenahl, OH · Cleveland, OH
- $126,947 to $170,736 USD / year
Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay…
Added 6 mins ago
TS
Supervisory Transportation Security Officer
Transportation Security Administration
Thief River Falls, MN
- $74,678 to $97,087 USD / year
…which may include Transportation Security Officers (TSOs) and Lead Transportation Security Officers (LTSOs) in the performance of all security functions related to the screening of people,…
Added 6 mins ago
Clinical Coordinator - Telemetry
Tenet Healthcare
Commerce Township, MI
1. Functions as lead and resource person for nursing personnel. Acts as a clinical resource person and assists clinical manager in planning and facilitating staff meetings and staff…
Added 6 mins ago
VH
Lead Health Technician (Ophthalmology)
Veterans Health Administration
Goose Creek, SC
- $61,722 to $80,243 USD / year
Ability to communicate effectively to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
Added 6 mins ago
VH
Nuclear Med Technologist (Fusion Imaging)
Veterans Health Administration
North Chicago, IL
- $87,399 to $113,625 USD / year
…Department of Transportation (DOT), National Health Physics Program, Occupational Safety and Health Association (OSHA) among…
Added 6 mins ago
VH
Physician Assistant - Home Based PC Geriatrics and Extended Care
Veterans Health Administration
Chesapeake, VA
- $117,731 to $206,660 USD / year
Successful completion of a PA post-graduate residency program sponsored by VHA Office of Academic Affiliations or other postgraduate residency programs accredited by VA, ARC-PA, U.S. Armed…
Added 6 mins ago
FA
General Engineer (Technical Project Lead Coordinator)
Food and Drug Administration
Silver Spring, MD
- $107,446 to $139,684 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 6 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
Bay City, MI
- $17 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 6 mins ago
TSDF Maintenance Tech l
Republic Services
Taylor, MI
POSITION SUMMARY: With direct supervision from a Lead Technician, Fleet Maintenance Supervisor or Maintenance Manager, a Maintenance Technician A performs repair and maintenance work on…
Added 6 mins ago
S
Physical Therapist
Sevita
Ypsilanti, MI
- $40 to $53 USD / hour
Writes service summaries as requested by case manager/program director and maintains daily billing summaries and turns them into the appropriate staff.
Added 6 mins ago
M
Merchandising Manager- Part Time
Michaels
PORTAGE, MI
- Part-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 6 mins ago
V
Entry-level Lube Tech/Technician (Part Time)
Valvoline
PORTAGE, MI
- $16.75 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 6 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
PORTAGE, MI
- $16.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:

Pivot Physical Therapy

Front Office Coordinator

Westminster, MD, United States

$15 to $23.5 USD / hour

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Job details

Pay: $15 to $23.5 USD / hour
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Overview

About Us:

At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.

Our mission is simple yet powerful: Extraordinary people improving lives.

Position Summary:

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).

Benefits offered with this full-time position:

Medical & Rx, Dental and Vision (eligibility begins day one of employment)
HSA, Healthcare FSA, Dependent Care FSA
Progyny Fertility Benefit
Critical Illness, Accident, & Hospital Indemnity Insurance
Company Paid Basic Life / AD&D
Supplemental Life Insurance (Employee, Spouse, Child)
Company Paid Short-Term & Long-Term Disability
Long-Term Disability Buy-Up Option
Company Paid Maternity & Parental Leave
Adoption & Surrogacy Expense Reimbursement
KinderCare Discount
Legal & Credit Monitoring
15 days PTO (accruing starts immediately upon hire)
6 Major Holidays off plus 2 floating holidays yearly
Additional compensation opportunities on top of base pay
Bereavement Time Off & Resources
Commuter: Pre-Tax Transit & Parking
Retirement 401(k) (for 21+) w/ Per-Pay Company Match
SoFi Financial Wellness Tools & Loan Resources
HUSK Fitness Resources & Gym Discounts
Home, Auto, and Pet Insurance
Employee Assistance Program (EAP)
Employee Discount Program
Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
Organizes activities (e.g., patient’s goal celebrations, holiday celebrations) in coordination with the clinical team.
Provide Rehab Aide cross training on front office duties.

Qualifications:

Education:
High School Diploma or GED
Knowledge and Technical Skills:
Excellent customer service skills
Proficient with the use of MS Office, Outlook and Excel
Knowledge of healthcare insurance benefits and coverage preferred
Experience with requesting and managing customer payments preferred
Work Experience
1-2 years of customer service required
1-2 years of healthcare administration preferred

Knowledge and Technical Skills:

Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
Working knowledge of HIPAA compliance and patient privacy standards
Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
Strong organizational and time management skills with attention to detail and accuracy in data entry
Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:

Ability to read, write and speak English proficiently

Physical Demands:

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:

Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

Minimum Salary/Wage USD$ 15.00 Hr. Maximum Salary/Wage USD$ 23.50 Hr.

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