Security Supervisor

We are looking for a caring, compassionate, and experienced security professional to join our team as Security Supervisor. This position plays a key role in creating a safe and secure environment for our residents, visitors, and staff while helping lead the day-to-day operations of our Security team.

Located in Scarborough, Piper Shores is Maine’s premier continuing care retirement community, offering independent living, assisted living, and skilled nursing care. As part of our Plant Operations team, the Security Supervisor provides day-to-day supervision of Security Officers, monitors daily security procedures, and takes the lead in responding to emergencies and security incidents, all while maintaining a person-centered approach.

This is a full-time, hourly position.

ESSENTIAL JOB DUTIES:

• With assistance from the Plant Operations Manager/Director, provides general supervision to Security Officers, including managing schedules, coaching and mentoring staff, providing performance feedback, and assisting with disciplinary action.
• Makes scheduled rounds of buildings and grounds to maintain a safe and secure environment.
• Acts as the lead responder in the event of an emergency or security breach, providing clear direction to Security staff and ensuring appropriate action is taken.
• Administers First Aid and CPR as necessary, including use of an AED or manual CPR.
• May assist Human Resources in escorting employees off campus and regularly reviews the list of former employees who are not permitted on campus.
• Performs light maintenance as time allows.
• Promotes a culture of respect, dignity, and compassion when interacting with residents, families, and staff.
• Ensures Security Officers approach interactions with residents and their families with empathy, sensitivity, and understanding while respecting residents' autonomy and preferences.
• Attends in-service training as assigned.
• Performs additional duties as needed to support the Security team and overall organizational goals.

QUALIFICATIONS:

• High school diploma or GED required.
• Prior security experience required.
• Prior supervisory experience preferred.
• Experience working with a senior population preferred.
• Ability to respond quickly and calmly to emergencies and emergent situations while exercising sound judgment.
• Current First Aid/CPR certification or ability to obtain certification upon hire.
• Effective verbal and written communication skills.
• Ability to understand and follow instructions in English and communicate effectively in written and spoken English.
• Ability to work both independently and as part of a team.
• Ability to perform simple arithmetic.
• Minimum of two years of general maintenance experience.
• Valid driver's license and good driving record.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

This position requires the ability to:

• Stand, walk, and patrol assigned areas for extended periods.
• Climb stairs and navigate indoor and outdoor campus environments, including uneven surfaces and parking areas.
• Respond quickly to emergencies, including running short distances when necessary.
• Operate communication devices, security systems, and access-control equipment.
• Perform repetitive tasks such as keying, writing reports, and operating electronic security systems.
• Occasionally lift, carry, push, or pull up to 50 pounds, including security equipment or assisting during emergency situations when safe and appropriate.
• Have sufficient visual acuity to monitor residents, visitors, surveillance systems, and campus activity.
• Hear alarms, distress calls, radio communications, and emergency alerts.
• Remain alert and attentive for extended periods, including overnight shifts if applicable.
• Tolerate typical healthcare-environment conditions, including moderate noise levels and interruptions.
• Follow workplace safety practices consistent with Occupational Safety and Health Administration guidance and Piper Shores safety procedures.

BENEFITS:

• Health, dental, and vision insurance as low as $70/month for a top-tier plan
• 100% company-sponsored short- and long-term disability and life insurance
• 18 days of Paid Time Off to start, with a PTO buy-back feature
• 8 holidays with double pay for working holidays, plus 2 paid personal days
• Retirement plan option with up to a 4% company match
• Employee referral bonuses up to $1,000
• Growth opportunities and career pathways with tuition reimbursement
• Regular employee appreciation events, including meals, raffles, and contests
• Gift cards for outstanding service
• Generous annual performance increases to base pay
• Monthly Town Hall meetings that promote communication and provide employees an opportunity to share concerns

Piper Shores is dedicated to a policy of compliance with all federal and state laws regarding nondiscrimination in employment.

Consistent with the Maine Human Rights Act and the Americans with Disabilities Act, applicants may request a reasonable accommodation if needed to participate in the application process.

Under Maine law, all employees working in congregate care facilities must be fully vaccinated against Influenza, and required Public Health vaccines such as MMR/TB/etc. A two-step TB test is required upon hire.