Warehouse Supervisor-1801

The Supervisor will manage the daily operations and personnel of the OH90 facility in Moraine, Ohio. Responsibilities will include Boot product receipts/storage/shipments, along with Clean/Care and RMA repair/alterations of firefighting gear. Firefighting turnout gear is inspected, cleaned, bio-decontaminated, and repaired in compliance with NFPA 1851 standards. This role serves as a technical subject matter expert, performing advanced hands-on supervision of repair work, providing day-to-day guidance and training to team members, and helping maintain gear integrity to support firefighter safety.

JOB RESPONSIBILITIES

 Manage daily, weekly, and monthly performance KPI targets for the site

1. Order Fulfillment – Ship Schedule
2. OTD – Customer Delivery
3. PPM – Customer Complaints
4. Inventory Accuracy

 Supervise Operations Personnel:

1. Warehouse Boot Model Receiving, Order Picks, and Shipments
2. RMA Clean/Care & Repair/Alterations of Fire Fighter Gear

 Ensure Site Compliance:

1. ISO9001:2015 Quality Management System
2. NFPA 1851 Clean/Care & Repair Standards for advanced cleaning, decontamination, liner testing (hydrostatic testing), and repair documentation.

 Workflow Management:

1. Inventory Management: maintain inventory levels utilizing cycle counts and inventory management software.
2. Order Fulfillment: Ensure daily picks are completed and shipped in accordance with ship plan.
3. Clean/Care: Coordinate and prioritize daily incoming gear for advanced inspection, specialized cleaning, and technical repairs to meet turnaround times.
4. Advanced Repairs: Execute and oversee complex sewing and patching repairs using approved materials and industrial sewing equipment.

 Maintain Records: Keep accurate logs on gear lifecycle, damage, and repair history.

 Quality Control & Inspection: Perform and verify advanced visual and technical inspections of outer shells, thermal liners, and moisture barriers for defects, tears, thermal damage, and seam integrity.

 Train Staff: Train, mentor, and evaluate technicians on proper handling, bio-decontamination protocols, and repair techniques.

 Team Leadership: Train, mentor, and evaluate technicians on proper handling, bio-decontamination protocols, and repair techniques.