Community Day Services Program Supervisor

PIONEER CENTER for Human Services

Community Day Services Program Supervisor

Department: IDD Residential Job Status: Full Time

FLSA Status: Exempt Reports To: Residential Services Coordinator

Grade/Level: 5 Amount of Travel Required: 50%

Job Type: Regular Positions Supervised: DSPs

Work Schedule:

Monday – Friday 8am- 4pm

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POSITION SUMMARY

The Program Supervisor is responsible for the compliance, administration, and day-to-day operation of the program(s) in which they oversee in the Community Day Services Program

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ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Management

• Work with Operations Coordinator to fill/solve any scheduling gaps by utilizing the approved staff e.g., subs, part-time, floaters.
• Performs personal care tasks, including assistance with basic personal hygiene and grooming, toileting, feeding, and ambulation, medical monitoring, and health care related tasks.
• With agency vehicle, transports individuals to/from community activities as needed.
• Fosters positive relationships with individuals served.
• Ensures client safety and maintaining a safe environment.
• Administer medications and first aid as needed.
• Facilitates program committees.
• Ensures programmatic standards are met, including community inclusion and developmental training.
• Review the weekly schedule to ensure all shifts are filled.
• Complete monthly training with all staff, including checklist sign-off sheets for all staff.
• Communicate on an on-going basis with QIDP’s.
• Working with the QIDP, ensure a deep understanding of clients’ goals, which are required to be tracked

and documented within the program

• Communicate daily all client issues, successes and other relevant information to the QIDP or program

Coordinators

• Working with the QIDP, provide input and direct implementation of behavior plans within the program, as

needed

Administrative

• Audit data sheets monthly to ensure accurate completion by program staff.
• Maintains client confidentiality and respects client boundaries.
• Follows HR policies and completes HR paperwork. Contacts HR with questions concerning either.
• Performs all other duties as assigned by Supervisor.
• Regular, reliable, predictable attendance.
• On a monthly basis, completes activity calendars and ensures implementation by staff
• Manages attendance and/or enters into Smartcare.
• Provides quarterly inventory of program supplies

Qualifications

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability & Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Manages own time, priorities, and resources to achieve goals.
• Adaptability and Flexibility - Adapts to changing business needs, conditions, and work responsibilities.
• Confidentiality - This position requires the ability to maintain strict confidentiality, including, but not limited to financial and agency information pertaining to Pioneer stakeholders.
• Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of workplace challenges. Resolves difficult or complicated challenges.
• Decision Making & Judgment - Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.
• Ethics & Integrity - Earns others' trust and respect through consistent honesty and professionalism in all interactions.
• Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Builds and maintains client and customer satisfaction (internal and external) with the services offered by the agency.
• Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Bachelor's Degree (four-year college or technical school): Preferred

Experience: 2 plus years of experience in a progressive leadership role

1 plus years of experience in the DD field

Computer Skills: Evolv, Microsoft Office, Word, Excel, PowerPoint, Outlook

Certifications &

Licenses: DSP Certified

Other Requirements: Must have and maintain a valid driver's license.

Must be able to meet agency driver safety requirement of carrying personal vehicle insurance with the following limits:

$50,000 bodily injury, each person

$100,000 bodily injury, each accident

$50,000 property damage

Ability to use Phone, Fax, Copier, and file required.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand O

Walk C

Sit O

Manually Manipulate O

Reach Outward F

Reach Above Shoulder C

Climb N

Crawl N

Squat or Kneel O

Bend O

Grasp O

Speak C

10 lbs or less F

11-20 lbs F

21-50 lbs O

51-100 lbs O

Over 100 lbs O

Push/Pull

12 lbs or less O

13-25 lbs O

26-40 lbs N

41-100 lbs N

Other Physical Requirements

• Vision (Near, Distance)
• Sense of Sound - Ability to hear verbal communication
• Sense of Touch
• Ability to wear Personal Protective Equipment (PPE) - Universal precautions to avoid infectious disease
• Sense of Balance

WORK ENVIRONMENT

General office environment. Weather and road conditions can be a factor while driving for the position. Frequent interaction with any stakeholder within the agency (i.e. supervisors, co-workers, clients, general public, outside agencies, etc.).

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The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.