CCTV

Pinnacle #2978

Position Overview

The CCTV / Camera Monitoring Operator is responsible for overseeing live and recorded video surveillance systems, identifying unusual activity, and reporting incidents promptly. This position requires excellent attention to detail, strong communication skills, and the ability to make quick, sound decisions in a fast-paced environment.

Key Responsibilities

• Monitor live and recorded CCTV footage from multiple locations to detect suspicious behavior or security concerns.
• Accurately document and report incidents, alarms, and activities to supervisors and field personnel.
• Communicate promptly and clearly with on-site security officers and management regarding potential threats.
• Operate and maintain CCTV systems and other security monitoring equipment.
• Ensure all equipment is functioning correctly and report any technical issues immediately.
• Assist law enforcement or emergency responders when needed by providing video evidence or situational updates.
• Maintain confidentiality and integrity when handling sensitive footage or information.
• Work cooperatively with other team members to maintain a safe and secure environment for all clients.

Qualifications

Job Requirements

• Education: High school diploma or equivalent; further technical education in security systems or related fields is a plus.
• Licensing: Active Nevada PILB Security Guard Card (required).
• Skills: Excellent observational skills with the ability to identify and report anomalies swiftly.
• Attention to Detail: Strong focus on monitoring and recording incidents accurately.
• Communication: Effective verbal and written communication skills for clear reporting and coordination.
• Technical Proficiency: Familiarity with CCTV systems, monitoring software, and basic hardware troubleshooting.
• Shift Flexibility: Ability to work various shifts, including nights, weekends, and holidays as required.
• Problem-Solving: Quick decision-making abilities to handle unexpected or high-pressure situations.
• Team Player: Collaborative and dependable with a strong sense of responsibility.