Assistant Manager

As an Assistant Manager, you will be an ambassador of the PINCHO core values. You will be an integral part of the guest experience, through the face‐to‐face customer interaction and hands on execution. You will report to the General Manager , and will be empowered to make your own decisions that create the best experience for our guests. You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them, explaining the menu, answering and questions, ending their experience with amazing food. Additionally you will be charged for the safety and quality of the food coming out of the kitchens. We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly!

Restaurant Assistant Manager responsibilities:

• People: Lead your team members and ensure a great shift. Motivate team members during shift in order to always perform.
• Food: Ensure great food quality that meet and exceed our guests expectations. Regularly taste food by performing line checks and take immediate action when food does not meet expectations.
• Guest: Ensure all guests are provided with outstanding customer service - everyone should have a great experience
• Kitchen Management: Ensure all food is cooked properly to our specs and that we are never sacrificing quality for speed
• Operations: Manager walks to ensure we are maintaining cleanliness, safety standards, and apply knowledge of all policies, procedures and practices

You are expected to:

• Balance High Volume and High Quality• Develop Yourself & Others - Focus on self-improvement while also supporting the success of your team.• Put the Customer First - Consistently create PINCHO fanatics by finding ways to say ‘yes’ to every guest.• Achieve Results - Take ownership of your station throughout every shift.• Foster Collaboration - Work with others to find success as a group through communication and participation.• Adapt to Change - Solve problems through an open-minded and all-inclusive approach.

Physical Requirements:

• Ability to read and comprehend information at a close range at a close range, and follow instructions accurately and efficiently
• Ability to use electronic systems, such as computers and tablets.
• Physically able to lift up to 25 pounds and, stand for long periods of time
• Manual dexterity able to operate cutting tools and kitchen utensils
• Subject to exposure to cleaning chemicals

We foster a culture of learning and growth and we reward people who meet and exceed our standards and goals of success. We provide a 5-week training program with 4 weeks of hands on training and certification. We have developed a world class online and offline training program that will teach you how to run a PINCHO store and will teach you how to lead your team of high performing all stars.

Reasons to join our team:

• Growth opportunities
• Competitive salary
• 2 weeks paid time off
• Health, dental and Vision insurance
• Free meal while working