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PillPack, LLC

Area Manager, Amazon Pharmacy

Plainfield, IN, United States

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Job details

Experience: Bachelor's degree, or 2+ years of Amazon experience
Posting language: English
Posted: Oct 28, 2026

Original job description

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We provide customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their medications delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!

Key job responsibilities

Lead and supervise a team of 15-25 direct reports
Participates and provides meaningful contribution when engaging in cross functional teams to increase efficiencies and achieve business goals
Knows which decisions to make independently and which need approval; pursues approval and gets other stakeholders alignment
Responsible for meeting our customers’ needs by planning and implementing processes and procedures that will improve the department’s results and improve efficiencies
Develop team members by providing mentorship, educational opportunities, and progressive growth opportunities such as the national pharmacy certification program
Frequently identifies opportunities for improvement based on data inputs and performs deep dive analysis to identify and solve for root-cause of problems
Acts quickly to uncover any potential areas of risk or opportunity; proactively communicates relevant issues with appropriate recommendations
Consistently maintain and/or exceed department’s defined operational metrics. Provides senior leadership with business review data, identifying highlights and areas for improvement
Collaborate and partner with key stakeholders and leaders across multiple departments and locations, in order to remove roadblocks, increase productivity, and define workflows
Consult and collaborate with product team to prioritize and drive Roadmap initiatives
Execute Company objectives through Amazon Leadership Principles as they relate to the department’s function.

Basic qualifications

Bachelor's degree, or 2+ years of Amazon experience
Can have an active and unrestricted pharmacy technician license or the ability to obtain a pharmacy technician license within 1 year of hire
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Proven track record of team leadership, growth and development
Robust written and verbal communication and presentation skills
Ability to work from the Amazon Pharmacy facility Preferred qualifications
1+ years of operations experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IN, Plainfield - 65,000.00 - 96,500.00 USD annually

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More about this job

Skills

Manage a team
Leadership principles
Pharmacy technician
Analytical skills
Attention to detail
Communication skills
Team leadership
Presentation skills
Recruitment
Mental health

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