Dispatcher

Job Summary Phoenix Metals Company is a metal distribution company with 19 locations across the United States. The company is a subsidiary of Reliance Inc., a Fortune 500 SEC registrant, and the largest metals service center company in North America. Physical Requirements Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion Function in the Job Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function Generally responsible for completing basic, routine tasks with detailed instructions. Responsible for scheduling and dispatching tractors-trailers or other vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones. Following instructions, coordinates with shipping staff to provide direction for outbound shipments. Using a warehouse management system, systemically opens/closes shipments and prepares accurate bills of lading for outbound freight. Ensures the accuracy of all shipping documents by strict adherence to standard operating procedures. Gathers and enters shipping information into warehouse management system. Assists in resolving any discrepancies and/or quickly escalates issues to management. Maintains the load board with accurate information. Assists with customer communication for scheduling of shipments. Assists customers and sales inquiries to address questions, problems, and requests for service, pick-up and delivery. Monitors personnel or equipment locations and utilization to coordinate service and schedules. May coordinate with Drivers/Vehicle Maintenance employees when repairs and/or service maintenance is required on trucks. Responsible for adhering to safety processes and protocols. All other duties and responsibilities assigned by managem To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjg2NTkyLjEwODY1QHJlbGlhbmNlY29tcC5hcGxpdHJhay5jb20