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Customer Service

  • Hagerstown, MD, United States

Salary Range: $18.45 - $22.80

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Job details

Pay
Salary Range: $18.45 - $22.80
Experience
Phoenix Color® is a premier full-service, full-color printer with over 40 years of superior print experience.
Posting language
English
Posted

Original job description

Phoenix Color® is a premier full-service, full-color printer with over 40 years of superior print experience. Drawing on a broad spectrum of materials and decorative technologies, Phoenix Color® produces memorable, value-added components, heavily-illustrated books and specialty commercial products.

Phoenix Color® has been servicing the publishing industry within the United States since 1979 and has formed lasting relationships with some of the biggest names in book publishing.

As a domestic manufacturer, we offer extensive, in-house digital pre-press capabilities and our technologically advanced UV printing platform supports an array of printing and finishing options. Our innovative special effects include foil stamping, UV embellishments and laminations, as well as our trademarked products LithoFoil®, MetalTone™, Look of Leather™ and VibraColor™.

Phoenix Color’s® progressive innovation and commitment to quality will give your product the optimum eye-catching edge required in today’s competitive marketplace.

Salary Range: $18.45 - $22.80

Monday- Friday 8:00am - 4:00pm

200 Hulman Street, Terre Haute, IN 47802

Production & Sample Coordination

  • Select and prepare product samples for production orders
  • Assemble and organize job bags with all required materials and documentation
  • Ensure accuracy and completeness of samples and job packets prior to production
  • Support sorting and staging of materials for production use

Order & Documentation Management

  • File and maintain organized records of job bags, orders, and samples
  • Ensure all documentation is accurate, up to date, and easily accessible
  • Support administrative organization of production workflows

Inventory & Receiving

  • Receive incoming goods into the system accurately and in a timely manner
  • Match packing lists to purchase orders and verify quantities and items received
  • Investigate and resolve discrepancies with vendors or internal teams
  • Maintain accurate inventory records within the processing system

Logistics & Freight Coordination

  • Track Bills of Lading (BOLs) for incoming and outgoing shipments
  • Communicate with freight carriers to obtain pricing and shipment details
  • Enter freight and shipping data for accounting and cost tracking purposes

Recruitment Fraud Awareness: Beware of scammers impersonating Lakeside Book Company. Legitimate recruiter emails will end in @lakesidebook.com. We will never contact you from a blocked or private number, recruit through online chat platforms, or require payment or purchases as a condition of employment. Please verify suspicious communications through our official company website.

What we offer you:

  • Paid time off
  • Medical, dental, and vision benefits
  • 401k with company match
  • Career growth opportunities
  • Employee Assistance Program
  • Employee appreciation & recognition programs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Lakeside Book Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process or perform essential job functions please contact talent@lakesidebook.com.

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

Recruitment Fraud Awareness: Beware of scammers impersonating Lakeside Book Company. Legitimate recruiter emails will end in @lakesidebook.com and/or @wilsonhr.com and/or @phoenixcolor.com. We will never contact you from a blocked or private number, recruit through online chat platforms, or require payment or purchases as a condition of employment. Please verify suspicious communications through our official company website.

More about this job

Skills

  • Customer service
  • Documentation

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