Parent Educator/Outreach Specialist

PHMC serves as both a direct service provider to individuals, families, and communities across the region and an intermediary agent - managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.

Position Type: Exempt Annual Salary

Accountability: Reports to Program Manager

Location: 1500 Market Street; some travel required throughout Pennsylvania

Job Overview:

Position Type: Full-time, Non-Exempt

The Parent Educator/ Outreach Specialist (PE/OS) maintains weekly contact with participants through meetings (in-person or virtual) or phone calls. This person is responsible for intake assessments, identifying and setting goals with participants, connecting participants to supportive services, and completing periodic progress assessments, including a closing assessment, to document participant progress for HPC’s fatherhood initiatives. The PE/OS provides parenting education sessions for fathers, couples, co-parents, and other child caretakers. The PE/OS a also leads the social media for the Focus on Fathers program and attends outreach events to help to market the program. This person will also be responsible for promoting and conducting outreach activities to recruit fathers who are part of the target populations for participation in services through the Health Promotion Council's Focus on Fathers program and other fatherhood initiatives. A special emphasis will be placed on engaging fathers in the Focus on Fathers program's virtual and in-person classes, through the development of program promotional materials and activities, and creating a strong social media presence. These activities may include, but are not limited to, participation in online, virtual community, and public events as well as in-person community events, such as health fairs, community days, and events held at key organizations that attract and serve community members (e.g., churches, grocery stores, barbershops, etc.). Other activities may also include engaging in direct outreach to organizations and businesses in targeted communities. This position reports to the Program Manager.

Responsibilities:

• Provide ongoing parenting skills education groups for fathers, couples, and co-parents at various community-based sites, using established curricula.
• Assist with tracking participant progress to ensure course completion.
• Assist in identifying, recruiting, and engaging clients for the program.
• Complete program reports and other written documentation as required.
• Work closely with partner sites to ensure participant retention through follow-up calls and in-person engagements.
• Administers evaluation instruments, including intake and closing assessments, and maintains contact notes aligning with program and evaluation requirements across fatherhood programs.
• Utilizes a variety of contact methods to reach participants.
• Meets participants in a variety of settings, including online (virtually), participants' homes, and the community.
• Actively supports and facilitates the ongoing recruitment and retention of parent graduates (fathers) to participate in the Focus on Fathers Alumni Parent groups.
• Participates in case conferences, trainings, and weekly team meetings.
• Actively participates in evaluation activities by attending/contributing to CQI team meetings.
• Works with the program team to assist in the delivery of other program activities.
• Assists with program evaluation by entering participant data via web-based application.
• Complete program reports and other written documentation as required.
• Maintain data tracking sheets of all program contacts, including dates and types of events, number of individuals reached through group or one-on-one communication, and referrals made.
• Identify and execute ongoing outreach to community organizations and businesses in targeted communities.
• Establish relationships with leadership at various community organizations as outlined in the marketing and recruitment plan.
• Provide community education about services available through HPC, the Focus on Fathers program, and other fatherhood initiatives.
• Provide oversight of recruitment partners and work closely with the Program Manager and Assistant Director to monitor benchmarking goals.

Skills:

• Excellent oral communication skills.
• Ability to engage underserved and hard-to-reach populations.
• Strong organizational skills, including the ability to prioritize multiple assignments.
• Knowledge of issues related to child development, family life skills, child abuse prevention, healthy relationships, and healthy parenting.
• Availability during daytime and some evening and weekend hours.
• Willingness to travel.

Experience:

• At least one year of direct service experience working with men and families.
• Experience with clients facing substance abuse, mental health, employment, criminal justice, and other issues.
• Strong experience with adult education and/or group facilitation.
• Comfortable working with adults in low-income communities.
• Knowledge of positive parenting principles and practices.
• Personal commitment to promoting and being a role model for fathers, couples/co-parents.
• Must be willing to work a flexible schedule, including some evening/weekend hours as requested.
• Must successfully pass child abuse clearance; and
• Proficient with Microsoft Office and web-based data collection applications.

Education Requirement:

High School Diploma or equivalency

PHMC is an Equal Opportunity and E-Verify Employer.