Jobs in the United States

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Added 2 mins ago
Transactions Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
Attend and actively participate in client meetings and conference calls, staying current on the client's operations and real estate needs
Added 2 mins ago
Sr Manager, Transactions Mgmt
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
Lead or Participate in regular client meetings and calls, staying current on the client's operations, real estate needs, and challenges
Added 2 mins ago
Reliability Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
This exciting opportunity is responsible for providing reliability engineering support for operations and maintenance of buildings, infrastructure, and equipment assets. In coordination and…
Added 7 mins ago
Analytics Tool Champion - Senior
Peraton
Fort Meade, MD
Peraton seeks an Analytics Tool Champion to support DCDC, promoting the adoption, effective utilization, and continuous improvement of data analytics and visualization platforms across the…
Added 13 mins ago
Assistant Director, Data Science
DriveTime Sales and Finance Company, LLC
1720 W Rio Salado Pkwy Tempe, AZ
In short, as the Assistant Director of Data Science you will lead a team of Data Scientists responsible for advanced analytical solutions that include predictive analytics, machine…
Added 15 mins ago
Business Intelligence Analyst
JDI
Macon, GA
The Business Intelligence Analyst is an integral member of the Macon Tissue and Corporate Business Data team, designing and developing solutions to support data-informed decision making…
Added 15 mins ago
Director, CX Strategy
ABC Fitness Solutions, LLC
Remote, United States
Evaluate VoC, CX analytics, text analytics, client intelligence, workflow, and reporting tools; define system requirements; recommend scalable architecture; and lead tool/system selection…
Added 16 mins ago
Business Analytics Consultant - Power BI
PNC
Pittsburgh, PA · Charlotte, NC · Raleigh, NC · Brecksville, OH · Houston, TX
Consulting on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts.
Added 16 mins ago
Business Analytics Manager
PNC
Pittsburgh, PA · New York, NY · Strongsville, OH
Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic…
Added 16 mins ago
Software Engineer - On-Site, Huntsville, AL
Oral Arts Laboratory Inc
Huntsvile, AL
Experience with robotics, automation, data analytics, dashboards, reporting, or business intelligence tools.
Added 17 mins ago
SI
Senior Software Engineer (LMTS), Backend – Enterprise Productivity
Salesforce, Inc.
CA · WA · NY
- $172,500 to $285,800 USD / year
Own and evolve the Admin Productivity Suite backend, including bulk approve/install pipelines, install-state storage, failure handling, and admin analytics.
Added 21 mins ago
WA
Data & Reporting Analyst
WSA Americas
Woodbridge Township, NJ
- $85,000 to $105,000 USD / year
We are looking for a proactive, hands-on Data & Reporting Analyst who loves navigating data and turning it into dashboards that people actually use. Reporting to the Director, Sales…
Added 21 mins ago
Manager Operations
Mayville Engineering Co. Brand
Thomson, GA
Proficient computer skills including familiarity with enterprise resource planning and business intelligence/analytics systems.
Added 21 mins ago
Senior Office Administrator (Location - Menlo Park, CA onsite)
Fair Isaac Corporation
San Jose, CA
…one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using…
Added 25 mins ago
A
Automation Project Manager
Actalent
Noblesville, IN
- $57.69 to $67.31 USD / hour
…platforms, Industrial Internet of Things (IIoT) solutions, and data analytics…
Added 26 mins ago
Vice President, Global Commercial (Analytical Services Division) Bioanalytical and Biomarker Labs -US - East Coast
PPD Development, LP
Remote, United States
…segmentation, pricing/value and performance-management disciplines. Use data and market intelligence to improve decision quality, resource deployment and predictability of…
Added 26 mins ago
Director, Supply Chain
Thermo Scientific Portable Analytical Instruments Inc.
Tewksbury, MA · Madison, WI
…order management, and network decisions. Build the processes, data, capabilities, and cross-functional accountability that turn supply-chain insight into measurable business…
Added 27 mins ago
Analyst, Revenue Cycle Management & Managed Care
Compass Surgical Partners
Remote, United States
The ideal candidate combines a strong understanding of healthcare revenue cycle operations with advanced analytical skills, an innovation-focused mindset, and experience using technology,…
Added 30 mins ago
Strategic Business Analytics Advisor (Hybrid)
Saint Agnes Medical Center
Fresno, CA
…this position provides support for planning, development, and analytics support to drive the growth and strategic direction of existing and new service lines, creating stabilization,…
Added 34 mins ago
C
Forward Deployed Engineer
Caylent
United States
- $136,000 to $216,000 USD / year
…migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent,…
Added 34 mins ago
Acquisition Decision Support and Data Analytics Specialist
KBR
Tampa, FL
…multi-disciplinary team consisting of operational military and intelligence subject matter experts (SMEs), operations research analysts, modelers, and software engineers who conduct…
Added 35 mins ago
Customer Experience Platform Manager
Trulieve
Clearwater, FL
…technology ecosystem, turning customer feedback and operational data into clear, actionable business intelligence. This role owns survey programs, reporting, platform administration, data…
Added 37 mins ago
G
Fleet Technology & Operations Analyst (Samsara)
GardaWorld
St. Louis, MO
- $65,000 to $75,000 USD / year
Bachelor's degree in Business, Operations, Information Systems, Analytics, Supply Chain, or a related field, or equivalent professional experience.
Added 37 mins ago
Executive Director, Technology Business Risk and Controls - Data and AI
United Services Automobile Asn
Charlotte, NC
…assessing, monitoring, and mitigating risks associated with data, analytics, artificial intelligence, and emerging technologies. This role is accountable for driving association-wide risk…
Added 37 mins ago
Cloud Systems Administrator
Peraton
Annapolis Junction, MD
…including Kubernetes, Hadoop, and Accumulo - enabling execution of data-intensive analytics on managed infrastructure. As a Cloud Systems Administrator, you will be part of the Operations…

PHMC

EHR Business Analyst

Philadelphia, PA, United States

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 4, 2026

Original job description

PHMC's Mental Health Services division seeks an experienced EHR Business Analyst to serve as the operational and technical lead for our Qualifacts Credible Electronic Health Record platform. This role is ideal for someone who understands both the technology and the day-to-day realities of behavioral health services and can translate operational needs into effective EHR solutions. The successful candidate will partner with clinical, program, billing, compliance, and IT teams to optimize workflows, develop forms and reports, support users, improve data quality, and ensure the EHR effectively supports service delivery and reimbursement. Strong hands-on experience with the Qualifacts Credible system is highly preferred, including system management, workflow configuration, reporting, troubleshooting, and user support.

If you're a proactive problem-solver who enjoys improving systems, supporting staff, and helping behavioral health programs operate more effectively, we'd love to hear from you. Competitive salary and excellent benefits offered.

Role Type: Full-Time

Responsibilities:

Serve as the primary Credible EHR support resource for assigned programs, departments, and subsidiaries.
Manage and coordinate EHR-related tickets and issues with Qualifacts/Credible support in coordination with IT.
Monitor ticket resolution and communicate status updates to program leadership and stakeholders.
Design, develop, modify, test, and implement electronic forms and workflows within the Credible platform. Support form migration and standardization efforts across multiple domains and programs.
Provide day-to-day application support and troubleshooting to end users. Create tickets with the IT Service Desk for user administration and concerns involving accounts, passwords, devices, printing, or connectivity.
Partner with program leaders to identify opportunities to improve workflows and increase EHR utilization.
Maintain and manage billing matrices to ensure accurate service authorization, billing, and reimbursement processes, including adding new payers/payment sources and updating rates, as necessary.
Develop, modify, and maintain Business Intelligence (BI) reports and dashboards, or coordinate development efforts with the vendor when necessary.
Ensure data integrity through routine review, testing, and quality assurance activities.
Request and verify Credible user roles through IT's standard access process. Be responsible for regular review and updates of user access levels within Credible to ensure correct security settings for each user.
Define and document role/position-based access levels and manage necessary changes through established IT processes.
Manage business workflow changes resulting from system upgrades. Gather requirements, run user acceptance testing, and support program preparedness for upgrades coordinated through IT.
Develop and deliver user training and educational materials related to EHR functionality and best practices.
Collaborate with Quality, Compliance, Revenue Cycle, Clinical Operations, and Program Leadership to support organizational initiatives.
Document system configurations, workflows, procedures, and support activities.
Develop and maintain procedures to ensure correct client and employee status/designation (i.e., active, inactive, etc.).
Monitor changes/updates/enhancements to Credible through participation in the Qualifacts knowledge community and support effective utilization of updates by end-users at the program level. Coordinate directly with the PHMC IT Infrastructure team to ensure updates, new modules, etc. are implemented according to infrastructure requirements.
Participate in special projects and system implementation activities as assigned.
Maintain ongoing coordination and collaboration with the PHMC Information Technology team.

Skills:

Advanced knowledge of Electronic Health Record systems, preferably Credible by Qualifacts
Strong understanding of behavioral health, healthcare operations, clinical documentation, and revenue cycle processes
Knowledge of HIPAA, privacy, security, and healthcare compliance requirements
Experience with workflow analysis, system optimization, and business process improvement
General knowledge of user access management, security administration, and role-based permissions
Strong analytical and problem-solving skills
Ability to develop and interpret reports, dashboards, and data extracts
Experience coordinating technical issues with software vendors and external support teams
Excellent written and verbal communication skills
Demonstrated ability to train, coach, and support end users
Ability to translate technical information for non-technical users
Strong project management and organizational skills
Ability to work independently while managing multiple priorities and deadlines
Ability to effectively manage “dotted-line” reporting relationships and work in partnership with multiple teams
Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams
Preferred: Understanding of Medicaid, managed care, and healthcare billing processes

Qualifications:

Bachelor's degree in Health Information Management, Information Technology, Healthcare Administration, Business Administration, Public Health, or a related field required (An equivalent combination of education, certification, and relevant experience may be considered.)
Experience with form design, workflow configuration, reporting, and system administration
Experience supporting multiple departments and collaborating with operational leadership
Strongly Preferred: Three or more years of experience supporting Electronic Health Record systems in a healthcare, behavioral health, or human services environment
Strongly Preferred: Experience administering or supporting the Credible EHR platform
Preferred: Experience working with data reporting and Business Intelligence tools
Preferred: Relevant certifications related to healthcare information systems, EHR administration, data analytics, or project management

PHMC is an Equal Opportunity and E-Verify Employer.

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More about this job

Skills

EHR
Regulatory compliance
Workflow
Troubleshooting
Leadership
Business intelligence
Quality assurance
Computer technology
Documentation
Business processes
Problem solving
Communication skills
Project management
Organizational skills
Work independently
Reporting
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Teams
Health records management
System administration
Data analysis

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