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Added 45 mins ago
I/E Reliability Maintenance Engineer
BASF SE
Beaumont, TX
Are experienced in Root Cause Failure Analysis (RCFA) - RC Pro experience is a plus.
Added 49 mins ago
Sr Contamination Control Engineer
ASML US, LP. (US20)
Wilton, CT
Solve complex manufacturing problems using structured root cause analysis and data-driven problem-solving methods.
Added 50 mins ago
Software Engineer, Full Stack Web
Volvo Car Corporation
Mahwah, NJ
Support production troubleshooting, root-cause analysis, and corrective actions.
Added 1 hour ago
S
R&D Project Engineer
SprintRay
Huntington Beach
- $80,000 to $95,000 USD / year
● Use statistical tools to conduct root cause analysis on project delays or material discrepancies, including supplier, logistics, or production issues.
Added 1 hour ago
Launch Operations Engineer (All levels)
Blue Origin Personnel, LLC
Space Coast, FL
Support root cause analysis of process or product non-conformances; develop and implement corrective actions that enhance reliability and performance.
Added 1 hour ago
Design Engineer
Actalent
Glendale, CA
Support testing, troubleshooting, and root cause analysis.
Added 2 hours ago
Principal Systems Engineer - Processing, Guidance, & Controls Engineers t
RTX Corporation
tucson, AZ
Root-cause analysis, debugging, trouble shooting, and performance analysis
Added 2 hours ago
Sr. Systems Engineer - Processing, Guidance, & Controls Engineers
RTX Corporation
tucson, AZ
Root-cause analysis, debugging, trouble shooting, and performance analysis
Added 2 hours ago
Systems Engineer II - Processing, Guidance, & Controls Engineers
RTX Corporation
tucson, AZ
Root-cause analysis, debugging, trouble shooting, and performance analysis
Added 2 hours ago
A
Supplier Quality Engineer
Actalent
Moorpark, CA
- $110,000 to $150,000 USD / year
Demonstrated experience conducting root cause analysis and corrective action investigations using methodologies such as RCCA and 5-Why analysis.
Added 2 hours ago
Senior Azure Infrastructure Engineer
Jobgether
Remote, United States
Troubleshoot complex technical issues, participate in incident response and root-cause analysis, and drive corrective actions through to resolution.
Added 3 hours ago
Cyber Data Analysis Engineer
Valiant Solutions, LLC
Springfield, VA
Demonstrated ability to use problem-solving techniques such as root cause analysis to resolve issues.
Added 3 hours ago
Senior Tooling Engineer
Sanders Industries Holdings
San Clemente, CA
IRP MED is seeking a highly motivated Senior Tooling Engineer to support the design, development, and optimization of tooling for Liquid Silicone Rubber (LSR) molded components. This role…
Added 4 hours ago
Principal Optomechanical Engineer - 3
Northrop Grumman
Chandler
Support troubleshooting, root-cause analysis, and design updates for prototype and production hardware.
Added 4 hours ago
Optomechanical Engineer - 2
Northrop Grumman
Chandler
Support troubleshooting, root-cause analysis, and design updates for prototype and production hardware.
Added 4 hours ago
Sr. Principal System Engineer - NATO IFC Lead
Northrop Grumman
San Diego
Lead root-cause investigations for IFC-related anomalies in lab and field environments; drive corrective actions and verification of fixes.
Added 4 hours ago
BF
Senior Dataiku Platform Engineer
BC Forward
Cincinnati, OH
- $90 to $92 USD / hour
Job Title: Dataiku Platform Engineer Location: Cincinnati OH Duration: Contract - 2 months Pay Range: $90/hr to $92/hr Job ID: 411274 About BCforward BCforward is a leading global IT…
Added 4 hours ago
Project Engineer
ManpowerGroup
Cincinnati, OH
Identify and mitigate project risks and technical challenges using sound engineering judgment, root cause analysis, and systematic problem-solving.
Added 4 hours ago
Process Engineer
Qnity
Cleveland, OH
Demonstrated ability to troubleshoot complex process problems and perform root-cause analysis.
Added 4 hours ago
Manufacturing Engineer
DuPont de Nemours, Inc.
Copley, OH
Lead and support continuous improvement, root cause analysis, and reliability initiatives to improve equipment and process performance.
Added 4 hours ago
RI
Staff Turbomachinery Engineer
Radiant Industries
El Segundo, CA
- $200,500 to $314,475 USD / year
- Lead root cause analysis and drive design iteration for test failures or performance gaps.
Added 5 hours ago
Sr Software Engineer- Mobile Development
Boyd Gaming
Las Vegas, NV
Provides tier II or tier III support; performs root cause analysis and develops checklists.
Added 5 hours ago
Senior Full Stack Engineer
FacilityOS
Annapolis, MD
- Troubleshoot and resolve application issues across environments, including staging and production, with a focus on root-cause analysis and sustainable fixes.
Added 5 hours ago
Senior Software Engineer
FacilityOS
Annapolis, MD
- Troubleshoot and resolve application issues across environments, including staging and production, with a focus on root-cause analysis and sustainable fixes.
Added 5 hours ago
Lead, Project Engineer (Responsible Engineer Authority)
L3Harris Technologies
Camden, AR
Factory specific technical inputs enabling Root Cause and Corrective Action and Sector Systemic Learning.

Closed listing

Philips

Technical Support Engineer (New England)

United States of America - Remote Based, United States, United States

$35 to $57 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $35 to $57 USD / hour
Education: Bachelor’s degree
Posting language: English
Posted: Oct 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title Technical Support Engineer (New England)

Job Description

Technical Support Engineer (New England) Support a critical hospital customer by providing first-line technical assistance, ensuring system stability, and helping deliver exceptional service for mission-critical healthcare technology environments.

Your role:

Provide first-line technical support within (PACS) Picture Archiving and Communication Systems, troubleshooting and resolving customer issues to ensure high levels of customer satisfaction.
Receive, prioritize, and manage service requests across multiple communication channels, documenting all activities and resolutions in the service management system.
Escalate complex technical issues when needed, collaborating with senior engineers and cross-functional teams to drive timely resolution.
Ensure all support activities comply with regulatory requirements while clearly communicating solutions and next steps to customers.
Participate in ongoing training and knowledge development to enhance technical expertise and contribute to continuous service improvement.

You're the right fit if:

You’ve acquired a minimum of 2 years of experience in technical support or a related field with vocational education, or you have a bachelor’s degree with no prior experience required.
Experience with Picture Archiving and Communication Systems (PACS), imaging informatics, or Philips Vue PACS is preferred; direct Philips Vue PACS experience is a plus but not required
Your skills include troubleshooting, customer service, technical documentation, service operations, and resolving technical issues in a structured support environment.
You have a high school diploma, vocational education, or a bachelor’s degree in Engineering, a Medical field, a Science-related field, or an equivalent discipline.
Your skills include strong on-premises IT, root cause analysis, product installation, product repair and maintenance, and monitoring service performance through key performance indicators (KPIs).
You’re a collaborative communicator who can build effective working relationships across teams, document technical findings clearly, and make informed decisions while working under direct supervision.
Experience with regulatory compliance, data analysis and interpretation, and supporting customers in critical service environments is a plus.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field based role.

About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $35.00hr to $54.00hr. The pay range for this position in AK, DE, HI, MD, MN, and RI is $36.00hr to $57.00hr. The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $39.00hr to 61.00hr.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or be willing to relocate to the territory (New England).

#healthcareinformatics

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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