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Added 1 min ago
MT
Senior Quality Control Specialist Series
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
At least 60 credits from an accredited college or university or technical school with specialization in engineering technology or a related field and eight years of the experience described…
Added 1 min ago
Sr. Infrastructure Engineer
Jackson National Life Insurance
Chicago, IL
Knowledge of how emerging technologies would solve a technical problem or enhance the user experience.
Added 1 min ago
Director Integrated Grid Operations
SMUD
Sacramento, CA
…for critical electric system functions, including real-time engineering, market operations, transmission and distribution operations, power system operations training, Geographic…
Added 1 min ago
Director Power Generation
SMUD
Sacramento, CA
…Generation, Renewable Generation, Gas Pipeline Operations, Engineering, Regulatory Compliance, and Rancho Seco. Oversees business performance, resource planning, budget, and overall project…
Added 2 mins ago
Product Data Engineer
Sherman and Reilly Inc
Chattanooga, TN
…product-related data within the organization and report to the Program Manager. This role owns the structure and accuracy of the Engineering Bill of Materials (eBOM), part master data,…
Added 2 mins ago
Human Resources Manager
TransTech Energy
Charlotte, NC
…equipment for diverse industries. Our expansive capacity and technical expertise enable large-scale production of complex, high-quality equipment while meeting rigorous quality and safety…
Added 2 mins ago
Project Developer, Midwest
New Leaf Energy, Inc.
Chicago, IL
…interconnection, entitlement/permitting, initial system design, incentive program or other policy program participation, and/or anything else necessary to prepare a project for sale,…
Added 3 mins ago
Senior Program Manager
KBR Wyle Services, LLC
Beavercreek, OH
Responsible for technical/operational leadership of acquisition and sustainment projects/missions within the programmatic guidelines set by the program manager and customer.
Added 3 mins ago
Senior Program Manager
Chickasaw Service Solutions, LLC
United States
The Sr. Program Manager implements, manages and controls all program directives related to the contract. This position ensures the timely accomplishment of all specified requirements and…
Added 4 mins ago
JA
Manager Heavy Maintenance Planning
JetBlue Airways Corporation
Long Island City, NY
- $114,000 to $170,000 USD / year
The Manager Heavy Maintenance Planning reports to the Senior Manager Maintenance Planning and provides leadership and oversight of heavy maintenance and long-term planning activities within…
Added 4 mins ago
Senior Security Manager
Odyssey Systems Consulting Group, Ltd.
Dayton, OH
Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey…
Added 5 mins ago
General Manager - NASA Programs Division (NPD)
The Aerospace Corporation
Houston, TX · El Segundo, CA · Chantilly, VA
We are seeking a strategic General Manager, with a strong mix of technical expertise, business acumen, and customer focus, to lead and integrate the NASA Programs Division (NPD). This…
Added 6 mins ago
Quality Control - Quality Inspector
EFCO Forming & Shoring Solutions
Des Moines, IA
…members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training;…
Added 6 mins ago
Quality Control - Quality Inspector
EFCO Forming & Shoring Solutions
Des Moines, IA
…members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training;…
Added 7 mins ago
B
Engineer 4 -- Facilities Support Eng (Chemical)
BWXT
Erwin, TN
- $99,410 to $157,000 USD / year
Under the general supervision of the manager, has technical responsibility for manufacturing, quality control, or subcontractor processes that must yield acceptable product. May supervise…
Added 7 mins ago
B
AUKUS Strategic Planner
BWXT
Erwin, TN
- $79,000 to $119,000 USD / year
Bachelor's Degree -- Technical field preferred; B. A.-- Finance or Management or B. S. -- Engineering or Construction Management.
Added 7 mins ago
Quality Manager
Boon Edam
Lillington, NC
The Quality Manager leads product, manufacturing, supplier, incoming-material, field, and installation quality across Boon Edam Americas, with primary responsibility for ensuring factory…
Added 7 mins ago
Infrastructure Engineer 2
United States
Skill in collaborating and communicating effectively with stakeholders, vendors, and technical teams, including the ability to document processes, lead technical initiatives, provide…
Added 9 mins ago
Technical Recruiter
Starburst
Boston, MA
As Starburst continues to expand its global footprint, we are looking for an experienced and driven Technical Recruiter to join our high-performing talent acquisition team. In this role,…
Added 9 mins ago
PV Solar Field Tech Principal (Travel Position) Belen, NM
NextEra Energy
BELEN, NM
The Site Technician will support the Regional Manager or designee to ensure the perfect execution of the PGD processes. Site Technicians in a solar region perform duties in the following…
Added 10 mins ago
Senior Manager Project Engineering
L3Harris Technologies
Huntsville, AL
This position will lead a team of project engineers that are responsible for managing and directing program teams with the cost, schedule, technical, and contractual performance…
Added 12 mins ago
Healthcare Product Strategy Manager
Deloitte US
McLean, VA
Experience in engineering, software development, data, or technical product management.
Added 12 mins ago
Associate Director Cyber Engineering - Data Protection
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
The US Cyber Engineering Associate Director, Data Protection is a senior leader of the US Cyber Data Protection team and serves as the team’s final technical escalation point and strategic…
Added 13 mins ago
HA
Technical Program Manager
Hadrian Automation
Torrance, CA
- $130,000 to $190,000 USD / year
As a Technical Program Manager (TPM), you will play a critical role in ensuring delivery excellence for our customers in the defense and aerospace sectors. Working closely with the CEO,…
Added 14 mins ago
Construct Quality Control Supervisor II
Fluor Careers
Hawesville, KY
This position provides supervisory services to support the site quality program on projects, typically overseeing quality control activities for multiple disciplines, multiple areas and /…

Philips

Senior Manager, Advance Services

Remote, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title Senior Manager, Advance Services

Job Description

Senior Manager, Advanced Services (Remote, U.S.) Lead a highly skilled team responsible for resolving the most complex, business-critical technical issues for our clinical imaging informatics customers, driving technical excellence, customer recovery, and continuous service improvement across the organization.

Your role:

Lead and develop a team of Advanced Services technical and clinical support specialists responsible for resolving the highest-severity customer escalations, providing coaching, performance management, and professional development.
Serve as the technical leader for complex customer environments, guiding recovery efforts across infrastructure, databases, networks, operating systems, virtualization, and clinical imaging applications while partnering closely with Service Desk, Engineering, R&D, Delivery, and Managed Services teams.
Direct on-site interventions, complex go-live support, early-life stabilization, and executive customer escalations, ensuring structured communication and successful recovery during critical customer events.
Establish best practices for technical triage, fault isolation, escalation management, operational readiness, and transition-to-support activities while driving continuous improvement through reusable processes, runbooks, and knowledge management.
Identify recurring technical trends, infrastructure weaknesses, and post-implementation opportunities to improve long-term product supportability, service quality, and customer outcomes. This role includes occasional travel and participation in after-hours support for critical customer situations.

You're the right fit if:

You've acquired 7+ years of experience (10+ years preferred) in enterprise technical services, systems engineering, service engineering, or complex application support, including hands-on customer-facing experience and demonstrated cross-functional technical leadership. Previous leadership experience managing technical teams is required.
Your skills include deep knowledge of enterprise IT infrastructure, including servers, operating systems, virtualization, databases, networking, storage, and application troubleshooting. Experience with clinical imaging informatics and healthcare technologies is highly preferred. Bonus skills include Radiology Informatics, Enterprise Imaging, PACS, DICOM, HL7, VMware, Oracle, Windows Server, Citrix, Epic, cloud-hosted healthcare platforms, performance engineering, and supporting go-lives or customer-critical escalations.
You have a Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field, or an equivalent combination of education and experience. ITIL Foundation certification is preferred, along with relevant Microsoft, VMware, Cisco, AWS, Oracle, SQL Server, or infrastructure certifications. Lean Six Sigma Green Belt certification is a plus.
You're a collaborative and influential leader who thrives in high-pressure situations, communicates effectively with customers and executive stakeholders, mentors’ technical talent, and drives continuous improvement through disciplined processes and technical excellence. This position requires occasional travel and flexibility to respond to critical customer situations outside of standard business hours.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field based role.

About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details

The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $117,000 to $186,000. The pay range for this position in AK, DE, HI, MD, MN, and RI is $123,000 to $195,000. The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $131,000 to $208,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#healthcareinformatics

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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More about this job

Skills

Coaching
Performance management
Communication skills
Process improvement
Leadership
Troubleshooting
VMware
Oracle
Microsoft Windows Server
EPIC
Computer science
Computer technology
ITIL
AWS
Microsoft SQL Server
Lean Six Sigma Green Belt

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