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Added 1 min ago
Principal Software Engineer
Sysco Payroll, Division of Sysco Resources Services, LLC
United States
8 years of experience using SQL (like PostgreSQL, MySQL, etc.) and NoSQL (like MongoDB, Couchbase, Postgress, Redis, etc.) databases and persistence frameworks (like JPA, Hibernate, etc.)
Added 2 mins ago
Software Engineer
KBR Wyle Services, LLC
Huntsville, AL
Familiarity with relational databases and SQL concepts.
Added 3 mins ago
Senior Software Engineer (.NET, Angular & Agentic AI)
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
Strong experience in C#, ASP.NET, REST API design, SQL Server and SSRS, and relational database design.
Added 3 mins ago
TW
Senior Oracle EBS Applications DBA
THE WILLIAM EVERETT GROUP INC
Chicago, IL
- $120,000 to $130,000 USD / year
Monitor and tune application and database performance, including SQL, concurrent processing, and batch workloads.
Added 3 mins ago
Lead Software Engineer, Databricks & Cloud
U.S. Bank National Association
Minneapolis, MN
Strong hands-on experience with Python, PySpark, SQL, Spark SQL, and ETL/ELT development.
Added 5 mins ago
PO
Operational Technology - Electronic Technician
Port of Seattle
Seattle, WA
- From $64.67 USD / hour
…infrastructure (routers, switches, VLANs, servers, Windows/Linux VMs, SQL databases,…
Added 5 mins ago
FH
Application Analyst III
Fred Hutchinson Cancer Center
Seattle, WA
- $107,079 to $169,228 USD / year
Added 5 mins ago
Lead Decision Support Analyst – Python Developer
Highmark Health
Remote, United States
Develop and maintain moderate-to extremely-complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).
Added 7 mins ago
NH
Business Analyst, Office of the CIO (Equities)
Nomura Holdings, inc.
Philadelphia, PA
- $175,000 to $200,000 USD / year
Strong statistical/quantitative skillset (risk modeling, attribution, factor analysis); Python/R/SQL a plus
Added 8 mins ago
Reporting / Dashboard Analyst - Project Controls
Tallgrass
Houston, TX
Added 8 mins ago
Manufacturing Engineer - Level II
diasorinsp
AUSTIN, TX
Data analytics experience (SQL, Tableau, Power BI)
Added 8 mins ago
SO
Associate IT Systems Administrator (DOH/ITSD#10119182)
State of New Mexico
NM
- $30.11 to $45.16 USD / hour
Experience working with Visual Studio, Microsoft SQL, query development
Added 8 mins ago
Senior Director, Database Reliability Engineering
Avalara
UNAVAILABLE
…for Avalara's global Database Engineering (DBE) function - SQL Server, MySQL, PostgreSQL, MongoDB Atlas, Confluent Kafka, Redis, and Snowflake - across AWS, GCP, OCI, and…
Added 8 mins ago
Specialist, Software Engineer 1
L3Harris Technologies
Greenville, TX
Structured Query Language (SQL) or NoSQL database design and queries.
Added 10 mins ago
Senior Wiresaw Engineer
Corning
Hemlock, MI
Added 10 mins ago
Data Analyst - Health, Consultant
BSC
Woodland Hills, CA · Long Beach, CA · El Dorado Hills, CA · Rancho Cordova, CA
Leverage advanced analytics tools (SQL, SAS, Power BI, Tableau, Excel) to identify trends, anomalies, and opportunities for operational improvement.
Added 10 mins ago
DO
Database Administration Manager #W1444
Department of Social Services
Richmond, VA
- $142,000 to $152,000 USD / year
…modernizing VDSS database platforms across Oracle, Microsoft SQL Server, IBM DB2, PostgreSQL, and emerging cloud environments. The Manager drives the agency’s enterprise data strategy by…
Added 11 mins ago
L55 - Lead DevOps Engineer II
Deloitte US
Dallas, TX · Hermitage, TN · Nashville, TN
Added 11 mins ago
Lead Applied AI Site Reliability Engineer II - PxE ServiceNow
Deloitte US
Dallas, TX · Hermitage, TN
Added 11 mins ago
Lead Applied AI Site Reliability Engineer II
Deloitte US
Dallas, TX · Hermitage, TN · Nashville, TN · Tampa, FL
Added 11 mins ago
Applied AI Site Reliability Engineer III
Deloitte US
Dallas, TX · Hermitage, TN · Nashville, TN
Added 11 mins ago
Applied AI Site Reliability Engineer I (PxE A&A)
Deloitte US
Dallas, TX · Tampa, FL
Added 12 mins ago
Hydrogeologist
Kennecott Utah Copper LLC
United States
Added 13 mins ago
Senior Manager, Advance Services
Philips
Remote, United States
…along with relevant Microsoft, VMware, Cisco, AWS, Oracle, SQL Server, or infrastructure certifications. Lean Six Sigma Green Belt certification is a…
Added 13 mins ago
Senior Enterprise Data Engineer - (on site NYC)
The American Society for the Prevention of Cruelty to Animals
NY
Optimize SQL code and dbt Core transformation logic to ensure efficient, scalable, and maintainable data pipelines

Philips

Senior Manager, Advance Services

Remote, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title Senior Manager, Advance Services

Job Description

Senior Manager, Advanced Services (Remote, U.S.) Lead a highly skilled team responsible for resolving the most complex, business-critical technical issues for our clinical imaging informatics customers, driving technical excellence, customer recovery, and continuous service improvement across the organization.

Your role:

Lead and develop a team of Advanced Services technical and clinical support specialists responsible for resolving the highest-severity customer escalations, providing coaching, performance management, and professional development.
Serve as the technical leader for complex customer environments, guiding recovery efforts across infrastructure, databases, networks, operating systems, virtualization, and clinical imaging applications while partnering closely with Service Desk, Engineering, R&D, Delivery, and Managed Services teams.
Direct on-site interventions, complex go-live support, early-life stabilization, and executive customer escalations, ensuring structured communication and successful recovery during critical customer events.
Establish best practices for technical triage, fault isolation, escalation management, operational readiness, and transition-to-support activities while driving continuous improvement through reusable processes, runbooks, and knowledge management.
Identify recurring technical trends, infrastructure weaknesses, and post-implementation opportunities to improve long-term product supportability, service quality, and customer outcomes. This role includes occasional travel and participation in after-hours support for critical customer situations.

You're the right fit if:

You've acquired 7+ years of experience (10+ years preferred) in enterprise technical services, systems engineering, service engineering, or complex application support, including hands-on customer-facing experience and demonstrated cross-functional technical leadership. Previous leadership experience managing technical teams is required.
Your skills include deep knowledge of enterprise IT infrastructure, including servers, operating systems, virtualization, databases, networking, storage, and application troubleshooting. Experience with clinical imaging informatics and healthcare technologies is highly preferred. Bonus skills include Radiology Informatics, Enterprise Imaging, PACS, DICOM, HL7, VMware, Oracle, Windows Server, Citrix, Epic, cloud-hosted healthcare platforms, performance engineering, and supporting go-lives or customer-critical escalations.
You have a Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field, or an equivalent combination of education and experience. ITIL Foundation certification is preferred, along with relevant Microsoft, VMware, Cisco, AWS, Oracle, SQL Server, or infrastructure certifications. Lean Six Sigma Green Belt certification is a plus.
You're a collaborative and influential leader who thrives in high-pressure situations, communicates effectively with customers and executive stakeholders, mentors’ technical talent, and drives continuous improvement through disciplined processes and technical excellence. This position requires occasional travel and flexibility to respond to critical customer situations outside of standard business hours.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field based role.

About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details

The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $117,000 to $186,000. The pay range for this position in AK, DE, HI, MD, MN, and RI is $123,000 to $195,000. The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $131,000 to $208,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#healthcareinformatics

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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More about this job

Skills

Coaching
Performance management
Communication skills
Process improvement
Leadership
Troubleshooting
VMware
Oracle
Microsoft Windows Server
EPIC
Computer science
Computer technology
ITIL
AWS
Microsoft SQL Server
Lean Six Sigma Green Belt

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