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Added 5 mins ago
M
Assistant Project Manager
MWH
Seattle, WA
- $130,000 to $150,000 USD / year
MWH is currently seeking an Assistant Project Manager to support the team in engineering, coordination and construction of the civil, architectural and structural packages on a large…
Added 7 mins ago
TT
Technical Product Manager
True Talent Solutions Partners
Sunnyvale, CA
- $150,000 to $250,000 USD / year
…users automate and improve data workflows, working closely with engineering, design, sales, support, and…
Added 7 mins ago
TT
Senior Forward Deployed Engineer
True Talent Solutions Partners
Redwood City, CA
- $215,000 to $290,000 USD / year
- Design and build voice AI solutions, including effective LLM prompting approaches.
Added 14 mins ago
Lead Product Manager, Value realization
Humana
Baton Rouge, LA
To help deliver on this mission, we are seeking an experienced Lead Product Manager to own the strategy and delivery of the measurement and reporting product for Next Best Action (NBA).…
Added 14 mins ago
Lead Product Manager, Next Best Action Use Case Management
Humana
Baton Rouge, LA
…needs into well-formed initiatives and partnering closely with engineering, analytics, and cross-functional teams to bring high-value use cases to life. You will also help mature the…
Added 17 mins ago
Engagement Manager
Century Health
New York City, NY
We're hiring an Engagement Manager to drive delivery for our key life sciences and data partner engagements. Once a contract is signed, you will own the engagement: running the work plan,…
Added 25 mins ago
O
DevSecOps Engineer (Kubernetes, CI/CD)
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
…lifecycle - from strategy and governance through architecture, engineering, analytics, AI, visualization, and training - for clients including the SEC, PCAOB, DDOT, and…
Added 25 mins ago
Senior Project Engineer
Scout Clean Energy
Boulder, CO
As Scout’s Senior Project Engineer, you will play a pivotal role in the development, design and construction planning of Scout’s utility-scale wind, solar and energy storage projects. You…
Added 37 mins ago
Project Manager
Clark Construction Group, LLC
Charleston, SC
Develop and maintain positive working relationships with counterparts at owner, engineering and design firms
Added 1 hour ago
Senior Project Manager - Capital Projects
Arcadis
Philadelphia, PA
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 1 hour ago
Sr. Apparel Product Developer
Varsity Brands, LLC
Farmers Branch, TX
Work with design and engineering to help transition design prototypes into cost-efficient and high-volume products.
Added 1 hour ago
Solid Waste Lead
SCS Engineers
West Valley City, UT
We are looking for an Engineering Project Manager or above to lead solid waste projects in our Salt Lake City office. We are looking for a team player with a desire to develop…
Added 1 hour ago
Project Manager - Solid Waste
SCS Engineers
Madison, WI
We are seeking a Project Manager to help us support and expand our solid waste and environmental engineering practice. You will lead engineering, environmental, and consulting projects in…
Added 1 hour ago
TI
Engineering Manager, Robotics Software
Tutor Intelligence
Watertown, MA
- $190,000 to $300,000 USD / year
Founded at MIT and headquartered in Watertown, MA, our team is full stack: we design and manufacture robot hardware, train our own models, work directly with the smallest and largest…
Added 1 hour ago
TI
Engineering Manager, Robotics Hardware
Tutor Intelligence
Watertown, MA
- $190,000 to $300,000 USD / year
…platform, or a new version of something already in the field. The manager owns the people, the schedule, and the design decisions, and works with manufacturing from the first concept so…
Added 1 hour ago
On-Prem Informatica PIM P360 Developer
Capgemini
Dallas, TX
Design and configure Informatica P360 (on-premises) solutions, including data modeling, field additions using Repository Manager, and UI configuration.
Added 1 hour ago
Process Development Engineer
Texas Instruments
Dallas, TX
In this role, you’ll work on our Advanced Technology Development (ATD) Technology Transfer team working as a Project Manager.
Added 1 hour ago
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Lead Network Transformation Manager, CPE Strategy & Network Transformation
AT&T
Dallas, TX
- $145,400 to $218,100 USD / year
The Lead Network Transformation Manager is responsible for leading FF37's Customer Premises Equipment (CPE) strategy and fiber customer migration initiatives. This role provides business…
Added 1 hour ago
Sr. Principal Technical Program Manager
Jabil
Austin, TX
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of…
Added 1 hour ago
Traveling Construction Manager II/III (Industrial Projects)
Dennis Group
Birmingham, AL
…MEP projects). This involves much coordination with multiple engineering groups and designers / architects. The construction manager is a skilled communicator, able to interact with all…
Added 2 hours ago
Design Engineer/Project Manager
SCS Engineers
Houston, TX
SCS Engineers is looking for a Design Engineer and/or Project Manager to perform solid waste projects in our Houston, Texas office. We are looking for a team player with a desire to develop…
Added 2 hours ago
TT
Product Manager, Supply Chain
True Talent Solutions Partners
Los Angeles, CA
- $175,000 to $200,000 USD / year
- Align engineering, design, sales, and customer success around product delivery, onboarding, and customer outcomes.
Added 2 hours ago
Software Manager, SPE
NVIDIA Corporation
North District, IL
NVIDIA is seeking an exceptional Senior Software Manager to join the System Production Engineering group. In this role, you will be instrumental in shaping the next generation of system…
Added 2 hours ago
Senior Product Quality Manager
NVIDIA Corporation
North District, IL
…Leading and mentoring root cause analysis for issues related to design, manufacturing or customers. Enhance and improve products performance by proactive risk assessment and other…
Added 2 hours ago
Manager, Physical Design Circuit and Signoff CAD
NVIDIA Corporation
North District, IL
NVIDIA is looking for a talented and experienced Team Manager to join our CAD Sign-Off group, sitting at the intersection of CAD development and circuit engineering. Our team drives both…

Closed listing

Philips

Customer Experience Manager

Bothell, Washington, United States, WA, United States

Philips Transparency Details The pay range for this position in WA is 129,000 to $205,000.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: Philips Transparency Details The pay range for this position in WA is 129,000 to $205,000.
Experience: You have a bachelor’s or master’s degree in a Design discipline, Computer Science Engineering or similar, or 6+ years of the above-related experience in lieu of a degree.
Posting language: English
Posted: Oct 14, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title Customer Experience Manager

Job Description

Your role:

Leading end-to-end consumer research and insights initiatives, developing project plans, test strategies, and success criteria that align with business objectives. Using qualitative and quantitative research to generate data-driven recommendations that influence product, service, and experience decisions.
Acting as the voice of the consumer by identifying customer needs, pain points, behaviors, and experience gaps across Philips and competitor products. Leveraging customer feedback, ratings, reviews, and experience metrics to improve satisfaction and drive better outcomes.
Partnering closely with cross-functional, global, and agile teams to develop consumer-facing content, onboarding experiences, and support journeys. Ensuring a seamless, consistent customer experience across all touchpoints throughout the product lifecycle.
Driving successful product and service launches by establishing key benchmarks, consumer targets, and launch-readiness plans. Coordinating with stakeholders across the organization to ensure on-time execution and delivery of a best-in-class customer experience.
Championing continuous improvement by challenging existing processes and implementing more efficient, standardized ways of working. Balancing innovation, operational excellence, and compliance with medical device standards to support sustainable business success.

You're the right fit if:

You have 2+ years of experience managing consumer care communication tools for high-volume consumer products, including supporting the development, launch, and lifecycle management of physical products.
Your skills include:
An understanding of the product development lifecycle.
A consumer-focused mindset with the ability to translate insights into recommendations that improve customer experience and business outcomes.
Experience with digital products, global best practices, and navigating ambiguity in fast-paced, evolving environment.
You have a bachelor’s or master’s degree in a Design discipline, Computer Science Engineering or similar, or 6+ years of the above-related experience in lieu of a degree.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You have strong communication, presentation, and stakeholder management skills with the ability to influence and collaborate across all levels of the organization.

How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details The pay range for this position in WA is 129,000 to $205,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA.

#PersonalHealth

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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