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Added 1 min ago
Relationship Banker/Sr. Relationship Banker - Jennersville
Truist Bank
West Grove, PA
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and…
Added 1 min ago
TB
Client Resolution Senior Specialist
Truist Bank
Whiteville, NC · Cookeville, TN · Greensboro, NC · Orlando, FL · Richmond, VA · Wilson, NC
- $50,000 to $70,000 USD / year
4. Consistent success in effective problem resolution
Added 2 mins ago
Relationship Manager, Banking & Treasury Serv
Priority Technology Holdings, LLC
Remote, United States
Associate’s degree in Finance, Business, or equivalent work experience.
Added 2 mins ago
RN | Lacrosse St Urgent Care
Monument Health Rapid City Hospital, Inc.
Rapid City, SD
…nursing. You will be an active contributor in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 2 mins ago
RN | Primary Care | 10 St Clinic
Monument Health Spearfish Hospital
Spearfish, SD
…professional nursing. You will participate in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 2 mins ago
RN | Medical/Surgical
Monument Health Sturgis Hospital
Sturgis, SD
…nursing. You will be an active contributor in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 2 mins ago
RN | Home Plus
Monument Health Home Plus
Rapid City, SD
…nursing. You will be an active contributor in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 7 mins ago
E
Customer Care Associate (Full Time)
Eurofins
Plymouth, MN
- Full-time
The Recruiting & Customer Care Associate serves as a primary point of contact for Tasteocracy participants while supporting participant recruitment and study fulfillment. This role provides…
Added 8 mins ago
Lead, Conditions Management Marketing
Humana
Madison, WI
…prioritization, sprint planning, delivery management, dependency resolution, and stakeholder communication while continuously identifying opportunities to improve team effectiveness,…
Added 9 mins ago
A
Field Service Technician I
Aventiv
GOLDEN VALLEY, AZ · Golden Valley, AZ · Golden Valley
- $22.36 to $25.49 USD / hour
Troubleshoot situations where standard procedures have failed in isolating or resolving problems while interfacing with multiple departments for problem resolution
Added 9 mins ago
YO
Membership Systems Support Specialist
YMCA OF SOUTHWEST FLORIDA
Venice, FL
- $20 to $22 USD / hour
Escalate issues that require immediate resolution to the DAXKO support team.
Added 10 mins ago
Relationship Banker I - Allen Branch
Regions
Allen, TX
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 10 mins ago
RN - Nursing Supervisor - Emergency Department
Ochsner Clinic Foundation
Central Mississippi Region, MS
…planning and evaluation of nursing interventions; facilitates problem resolution and collaborates with the Unit Director and other supervisory staff in assessing the quality of care…
Added 11 mins ago
LH
Customer Experience Support Analyst
Linus Health
Remote, United States
- $65,000 to $70,000 USD / year
This role requires strong technical problem-solving, proactive communication, and a deep appreciation for how our technology supports clinical workflows. Support Analysts take ownership of…
Added 13 mins ago
Engineer III, Systems Support
Red River
Chantilly, VA
…their computing experiences through effective maintenance, problem identification and resolution activities, as well as growing and developing the organization’s perception with existing…
Added 14 mins ago
Material Planner 1
BAE Systems
Aiken, SC
Strong self-motivator with ability to prioritize and multi-task, and possess process improvement and problem resolution skills
Added 14 mins ago
Associate Manager
Sugartown Worldwide LLC
Kiawah Island, SC
The Associate Manager is responsible for assisting with the daily operation of the Lilly Pulitzer retail store. This includes sales, client experience, scheduling, and safeguarding the…
Added 15 mins ago
Patient Account Representative II / Biller
HHC
Indianapolis, IN
Responsible for the resolution of credit balances that have an outstanding low balance for hospital accounts, in compliance with Federal and State regulatory guidelines for timely…
Added 15 mins ago
Accounts Receivable Specialist
HHC
Indianapolis, IN
Initiates proper course of action for problem solving resolution
Added 19 mins ago
CO
Technical Support Specialist
City of Philadelphia
Philadelphia, PA
- Up to $67,000 USD / year
Demonstrate good communication, problem solving, and application support skills.
Added 19 mins ago
PF
Associate, Client Service Manager
Principal Financial Group
Waco, TX
- $24.21 to $28.32 USD / hour
As an Associate, Client Service Manager, you’ll grow and maintain positive relationships with our clients, while servicing their requests by email or phone. To be successful, you'll have…
Added 21 mins ago
Lead Caregiver
Brookdale Senior Living Inc.
Midlothian, VA
Assumes supervisory role in the absence of the agency manager, including the direction of client care staff problem resolution.
Added 22 mins ago
Development Coordinator
American Bible Society
Philadelphia, PA
…cross-functional coordination and ensuring timely, efficient resolution of matters related to donor gifts, meetings, and ministry…
Added 23 mins ago
Client Service Manager
Fidelity Brokerage Services LLC
Covington, KY
…(TEM) Plan Services organization and is a key client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is…
Added 26 mins ago
IT Associate
GALLS
Lexington, KY
The IT Associate’s role is to ensure the proper operation of end-user technologies, including account access administration, so that end users can accomplish their required business tasks.…

PharMerica

Pharmacy Customer Service Specialist

PHOENIX, AZ, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Our Company

PharMerica

Overview

PharMerica is hiring full-time Pharmacy Customer Service Specialists in Phoenix, AZ!

As a Pharmacy Customer Service Specialist you will serve as a key connection between the pharmacy, facilities, providers, and healthcare teams. You’ll answer questions, coordinate refill and delivery requests, gather patient information, assist with provider communications, and help resolve issues in a timely and professional manner.

Candidate must be willing to obtain a Pharmacy Trainee registration with Arizona's Board of Pharmacy prior to their start date.

Work Location (100% Onsite)

📍 8826 N 23rd Ave, Suite C-3, Phoenix, AZ 85021

Training Schedule: Monday – Friday 11:00am – 7:30pm

Benefits & Perks You’ll Love

Health, Dental, Vision & Life Insurance – Comprehensive coverage
Company‑Paid Short & Long‑Term Disability – Peace of mind guaranteed
Flexible Schedules & Paid Time Off – Because balance matters
Tuition Reimbursement – We invest in your growth
Employee Discount Program & DailyPay – Perks you can use every day
License Fee Reimbursement – We’ve got your pharmacy tech license fees covered
401(k) Plan – Invest in your future
Pet Insurance – Care for your furry family members

Why PharMerica?

At PharMerica, you’ll join a team that values diversity, fosters work‑life balance, and contributes to stronger communities. If you’re passionate about service excellence and looking to make a real difference, we’d be excited to welcome you into the PharMerica family!

This position will be posted for a minimum of 7 business days.

Responsibilities

Our Customer Service Specialist coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.

This person will:

Answer all incoming contact center calls within defined response time standards
Document call details accurately in accordance with standard operating procedures
Provide information on products, services, retail locations, and service line inquiries based on customer needs
Meet established quality assurance standards and performance metrics
Resolve customer complaints and support problem-solving to achieve satisfactory outcomes
Process orders, route calls to appropriate resources, and follow up as necessary
Maintain flexibility to support varying duties and operational needs

Qualifications

High School diploma or equivalent and two (2) years of call center experience, or two (2) years of related experience including at least six (6) months in a fast-paced environment• Associate’s degree or higher and one (1) year of call center experience, or equivalent experience• Experience in customer-facing roles within home care, healthcare, financial services, insurance, claims, billing, or call center environments preferred
Strong customer service orientation
Effective verbal and written communication skills
Active listening skills and ability to remain composed under pressure
Attention to detail and organizational skills
Ability to manage multiple tasks and meet performance expectations
Problem-solving and conflict resolution skill
Ability to adapt to changing priorities and varying schedules
Knowledge of medical terminology, claims, and accounts receivable preferred

About our Line of Business PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

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