2nd Shift Technical Service Technician II

Position: Technician II - 2nd Shift

Location: Billerica area

Job Responsibilities:

• Conduct unit recertification following prescribed procedures to ensure accuracy.
• Document investigation, repair, and test results in a digital device history record, complying with QSR/ISO requirements.
• Troubleshoot products to the board level or mechanical failure, determining the root cause.
• Complete all work in accordance with established procedures.
• Perform mechanical and software upgrades on products.
• Collaborate with Senior Technicians, Group Leaders, or Supervisors to discuss technical issues encountered during testing or troubleshooting.
• Train and support less experienced Technicians.
• Fulfill any additional duties as assigned.

Requirements:

• Experience in electronics.
• Proficiency in using test equipment.
• Ability to troubleshoot to the board level.
• Familiarity with diagnostic schematics.

Skills:

• Proficiency in computer operations, including Oracle, Camstar, and Microsoft Office Suite.
• Reading and comprehension of diagnostic data.
• Understanding of SOPs, work instructions, and technical schematics.
• Ability to set up and utilize various test equipment, such as patient simulators, oscilloscopes, signal generators, and other electronic test equipment.

Education and Experience:

• Technical Degree or equivalent.
• 1-3 years of relevant experience.