Claims Processor / Customer Service Representative

PHA Health, powered by Wilcox Financial Services is a leading insurance brokerage that specializes in offering group employee health benefits. PHA Health provides health plans that are affordable, sustainable, and promote well-being by empowering employers and employees to be financially, emotionally, and physically healthy. Our personal commitment to our team and our clients has created long-lasting and successful relationships.

Essential Duties and Responsibilities:

• Answer member benefit questions
• Reprice claims
• Create and track invoices
• Billing claims
• Provide great customer service

Qualifications, Experience, and/or Abilities:

• Excellent verbal and written communication skills.
• Strong professionalism.
• Customer focused to establish and maintain effective relationships.
• Intermediate level of experience in Microsoft Office products: Word, Excel, Outlook and PowerPoint.
• Be accurate with attention to detail.

Education and/or Experience:

• Preferred but not Required: 1 year experience in a claims/billing role preferred, but we will train the right person!

What We Offer

PHA Health is proud to offer a competitive salary (DOE), health, dental, & vision insurance, PTO & paid holidays, as well as a matching 401(k).