Find work in the United States.

6,410,433 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added just now
Senior Manager, IT Operations
SABERT CORPORATION
Sayreville, NJ
Lead cloud transformation. Build team capability. Make an impact.
Added 9 mins ago
Engineer IV - Svcs RF
Ericsson
WA
…you will serve as a subject matter expert in RF optimization, lead engineering teams across multiple markets, and drive network performance improvements for customers. This is an…
Added 10 mins ago
S
Unassigned Store Manager - Birkdale Village
sephora.com
Charlotte
- $78,200 to $95,750 USD / year
…ideas and input of others are welcomed. Use Sephora’s tools and data to measure KPIs and propose action plans to…
Added 15 mins ago
Fleet Manager
Southeast Alaska Regional Health Consortium
AK · JPL
Three years of supervisory or lead experience.
Added 16 mins ago
Program Manager, Transformation Office
AVEVA Solutions
Philadelphia, PA
The Program Manager will lead strategic transformation programs within AVEVA's Transformation Office, driving initiatives that improve business performance across people, process, and…
Added 19 mins ago
Board Certified Behavior Analyst (BCBA) - Savoy, Illinois
Soliant Health
Savoy, IL
Lead data collection and analysis using Precision Teaching methodologies and other assessment tools.
Added 19 mins ago
Board Certified Behavior Analyst (BCBA) | Rantoul, Illinois
Soliant Health
Rantoul, IL
Lead data collection and analysis using Precision Teaching techniques to inform progress and instructional decisions.
Added 19 mins ago
Board Certified Behavior Analyst in Mahomet, IL
Soliant Health
Mahomet, IL
Lead precision data collection and analysis to drive instructional and behavioral decisions
Added 19 mins ago
Board Certified Behavior Analyst (BCBA) - Champaign, Illinois
Soliant Health
Champaign, IL
…behavior-analytic interventions. You’ll ensure student progress through data-driven decision making, rigorous assessment, and compassionate, strengths-based support anchored in…
Added 19 mins ago
Board Certified Behavior Analyst (BCBA) | Urbana, Illinois
Soliant Health
Urbana, IL
Lead data collection and analysis using Precision Teaching and related methodologies
Added 19 mins ago
Senior Marketing Technology Specialist
Domino's
Ann Arbor, MI
Domino’s Pizza is seeking a Senior Marketing Technology Operations Specialist to lead and continuously improve the execution of owned digital marketing channels (email, push, SMS) within…
Added 20 mins ago
Manager of Strategy Innovation
Coventry
Remote, United States
· Lead strategic innovation projects. Define the question, structure the analysis, conduct the research, drive to a recommendation, and follow through on execution, driving transformation…
Added 20 mins ago
Manager of Strategy Innovation
Coventry
Remote, United States
· Lead strategic innovation projects. Define the question, structure the analysis, conduct the research, drive to a recommendation, and follow through on execution, driving transformation…
Added 20 mins ago
General Manager ( 02818)- 1620 Shackelford Road
Domino's
Florissant, MO
We are seeking an experienced and results-driven General Manager to lead our operations at our Florissant location. In this pivotal leadership role, you will oversee all aspects of business…
Added 20 mins ago
Delivery Driver(02824) 325 E Rand
Domino's
Arlington Heights, IL
…videos, coaching guides, quizzes, and on-the-job training. You lead the charge in your training by working at your own pace, asking questions, and always looking to the next step for your…
Added 20 mins ago
Principal Software Engineer (Prisma Access)
Palo Alto Networks, Inc.
CA
As a Principal Software Engineer for Prisma Access, you will lead the architecture, systems design, and performance optimization of cloud infrastructure underpinning Palo Alto Networks'…
Added 20 mins ago
Assistant Manager(02824) 325 E Rand
Domino's
Arlington Heights, IL
Staff, train, and lead a team that contributes to the goals of the company.
Added 20 mins ago
General Manager(02702) - 719 N HENDERSON ST
Domino's
Galesburg, IL
We're looking for an experienced and dynamic General Manager to lead operations at our location in Galesburg, United States. In this pivotal role, you'll oversee all aspects of store…
Added 23 mins ago
Value-Based Programs Lead (VBP Design)
Humana Insurance Company
United States
Humana Healthy Horizons is looking for a Value-Based Programs Lead who will support successful value-based provider relationships with a focus on improving the provider experience and…
Added 23 mins ago
Portfolio Management Lead – Population Health
Humana
United States
Humana is seeking an experienced Portfolio Management Lead – Population Health to join our National Medicaid Population Health Strategy Organization. This role offers an opportunity to…
Added 23 mins ago
Financial Analytics Lead
Humana Inc.
United States
Seeking a Financial Analytics Lead with deep healthcare analytics expertise to lead valuation, forecasting, methodology development, and analytical decision support. This role centers on…
Added 32 mins ago
Healthcare Business Analys III
Harris Health System
Houston, TX
…Intelligence and Analytics department. This position serves as a lead developer and analyst, responsible for independently working on significant projects. The BA III will be involved in…
Added 34 mins ago
Lead Echo Tech
BMCAP
United States
Under the direction of the Director of Cardiovascular Medicine and the Medical Director, the Lead Echo Technologist performs services utilizing diagnostic ultrasound equipment specifically…
Added 36 mins ago
Vice President, Global Channel Partnerships
AIRS Medical Inc
Remote, United States
Design the channel organization; recruit, mentor and lead channel managers and regional leaders with clear goals and coaching rhythms.
Added 36 mins ago
US Immigration Attorney - Director
Vialto Law (US) LLP
Remote, United States
We are seeking an experienced Director-level U.S. immigration lawyer to lead strategic client relationships, oversee complex U.S. immigration engagements, and contribute to the leadership…

Pfizer

Manager, ServiceNow Platform Administrator

Chesterfield, MO, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Summary

USE YOUR POWER FOR PURPOSE

As the Manager, ServiceNow Senior Platform Administrator, you will be a hands-on technical expert responsible for the day-to-day health, stability, and security of Pfizer's ServiceNow platform. Reporting into the ServiceNow Platform Owner, you will own core administration duties - user and access management, environment monitoring, upgrades, and platform configuration - across a multi-module instance spanning ITSM, ITOM/HAM, CSM, HRSD, ECP with 1.5M users, 10K Fulfillers, 1 prod and 7 Non Prod instances.

You will partner closely with Product Owners, Developers, the Release Manager, Security Lead, and Integration Lead to keep the platform performant, compliant, and audit-ready, while providing configuration guidance to development squads across our Platform Services Center of Excellence. This is an individual-contributor role: you will exercise significant technical judgment and operate independently on moderately complex problems, escalating only unusual or highly complex issues.

WHAT YOU WILL ACHIEVE

In this role, you will manage and maintain the ServiceNow platform, ensuring its smooth operation and optimal performance.

+ You will own the day-to-day administration of the ServiceNow platform - user and group management, roles, ACLs, and access controls - across production and non-production environments, ensuring platform stability and usability.

+ You will lead planning and execution of platform upgrades, patches, cloning, and release validation, coordinating with the Release Manager and Product Owners to minimize disruption and technical debt.

+ You will monitor platform health and performance in real time; diagnose, troubleshoot, and resolve incidents, escalating complex or novel issues to the Platform Architect or vendor support as needed.

+ You will conduct regular system audits, ensuring compliance with Pfizer's standards and policies.

+ You will maintain accurate system documentation, including configuration records, troubleshooting runbooks, and impact assessments for platform changes.

+ You will stay abreast of ServiceNow's best practices, emerging technologies, and industry trends, leveraging them to enhance the platform's capabilities.

+ You will support evaluation and rollout of new platform capabilities, including Now Assist / AI-enabled features, as Pfizer expands its ServiceNow footprint.

+ You will make decisions to resolve moderately complex problems, developing new options when necessary. Your decisions will be guided by policies in non-standard situations, and you will be expected to operate independently in ambiguous situations.

+ You will generally review your own work, seeking directional review from others when necessary. In this role, you will also have the opportunity to review the work of other colleagues in a mentor role, providing constructive feedback and guidance.

In this role, you will be the driving force behind our platform administration, ensuring that our platform and products are running smoothly and efficiently. You will be the go-to person for all things related to our platform, from troubleshooting issues to implementing new features. Your expertise will be crucial in helping us to continue to innovate and stay ahead of the competition.

HERE IS WHAT YOU NEED (Minimum Requirements)

+ Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience.

+ Minimum of 3 years of hands-on experience with ServiceNow platform administration, configuration, development, or technical platform management.

+ Hands-on experience developing and configuring solutions on the ServiceNow platform, including use of JavaScript, HTML, and CSS.

+ Experience managing ServiceNow platform upgrades, patches, and release cycles, including troubleshooting complex configuration, application, and integration issues.

+ Demonstrated knowledge of ServiceNow platform architecture, configuration, integrations, and platform development best practices.

+ Experience implementing and supporting platform security, data privacy, access controls, and compliance requirements.

+ Experience managing an enterprise technology platform across its lifecycle, including development, release management, upgrades, operational support, and continuous improvement.

+ Demonstrated ability to manage multiple concurrent projects, releases, or platform priorities in a complex enterprise environment.

+ Strong written and verbal communication skills, with demonstrated ability to communicate technical concepts, risks, and recommendations to both technical and non-technical stakeholders.

+ ServiceNow Certified System Administrator (CSA) certification.

BONUS POINTS IF YOU HAVE (Preferred Requirements)

+ ServiceNow Certified Application Developer (CAD) certification or Certified Implementation Specialist certification in one or more relevant modules, such as ITSM, HRSD, CSM, or ITOM.

+ Advanced experience with ServiceNow platform administration, configuration, development, and integration.

+ Experience with ServiceNow security hardening, including domain separation and Edge Encryption, and experience supporting compliance or audit requirements in a regulated environment.

+ Experience implementing or supporting AI-enabled ServiceNow capabilities, such as Now Assist, and/or automation and testing capabilities, such as Automated Test Framework (ATF).

+ Experience working within Agile/Scrum delivery models and participating in cross-functional platform governance, architecture, or release management forums.

+ Demonstrated ability to diagnose and resolve complex platform, application, configuration, or integration issues.

+ Experience identifying platform performance, configuration, or operational issues and implementing corrective actions.

+ Demonstrated ability to effectively manage changing priorities, requirements, and delivery timelines in a complex enterprise environment.

PHYSICAL/MENTAL REQUIREMENTS

N/A

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Up to 10% of travel may be required to different Pfizer/Vendor locations to support platform initiatives

Occasional evening and weekend work is required to support release windows and incident response.

OTHER JOB DETAILS

Work Location Assignment: Hybrid

Last Date to Apply for Job: November 5, 2026

The annual base salary for this position ranges from $99,200.00 to $165,400.00.* In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contribut...

Apply About employer

Report this job