Archived listing. The details below describe a past opening.
P.F. Chang's Pay Range (based on experience): $20.00 - $24.00 / hour
Benefits we offer for this position:
All team members:
- Competitive pay
- Flexible scheduling
- Paid on the job training
- Opportunities for advancement – we promote from within
- Discounted meals
- Employee referral program
- Exclusive team member discounts
For qualifying team members:
- 401(k) retirement plan (based on hours worked)
- Medical, dental and vision insurance (based on hours worked)
- Paid sick leave (in qualifying jurisdictions)
Hiring immediately for a full time Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor.
Job Summary:
The Restaurant Takeout Shift Supervisor or To-Go Shift Supervisor coordinates the daily operations of a restaurant shift and is responsible for all aspects of takeout and catering needs by providing exceptional service in a timely manner. They are responsible for packaging and labeling all items and including necessary components are included for each order, as well as cash handling.
Job Responsibilities:
- Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person.
- Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
- Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
- Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations resulting in satisfactory feedback.
- Responsibly and accurately handles money and inventory controls.
- Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift.
- Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills.
Job Requirements:
- Previous experience is not required – we will train you!
- Have a current Food Handler’s Card where applicable, or ability to obtain food handler’s card.
- Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
- Knowledge of proper sanitation practices and safety procedures.
- Ability to multitask and organize multiple types of orders at the same time.
- Ability to follow all company policies, procedures, and standards.
- Excellent customer service skills and etiquette.
- Must be able to communicate effectively.
Why work for us?
Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.
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