Jobs in the United States

25+ jobs

Save this search

Added just now
Physical Security - COO - Vice President
Blackstone Administrative Services Partnership
NY
…that protects the firm, its employees, offices, assets, and operations around the world. The team of 13 across New York, Miami, India, and London will grow to 23 in 2027. The COO will…
Added 1 min ago
CC
Sr. Product Manager – Commercial Life Sciences
Carrier Corporation
Beverly, MA · Atlanta, GA
- $117,500 to $234,500 USD / year
…Commercial Life sciences customers effectively manage fleet operations. Reporting to the Global Product Leader for Digital Platforms, you will work closely with engineering, general…
Added 1 min ago
CC
Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
The Senior Manager, Environmental Sustainability Programs will lead complex cross-functional sustainability initiatives and implementation efforts that support Carrier’s climate strategy,…
Added 1 min ago
SA
Environmental Services and Event Support Lead
Seattle Art Museum
Seattle, WA
- $51,809 to $57,268 USD / year
Reports To: Facilities Operations Assistant Manager
Added 1 min ago
SA
Environmental Services and Event Support Assistant
Seattle Art Museum
Seattle, WA
- $23.44 USD / hour
Reports To: Facilities Operations Assistant Manager
Added 2 mins ago
C&
System & Data Bricks Administrator
Cape & Coast Bank
Hyannis, MA
- $85,000 to $105,000 USD / year
…improving systems and processes that support the Bank’s day-to-day…
Added 3 mins ago
CY
Restaurant Crew Member
Cafe Yumm!
Eugene, OR
- $23.47 USD / hour
…is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact…
Added 3 mins ago
Sr. Manager, Technical UAT & Integration Test Manager, Core & Digital Banking
Ignite Banking
Remote, United States
The Sr. Manager, Technical UAT & Integration Test Manager, Core & Digital Banking owns testing across a bank's whole modernization program: one strategy, one calendar, one defect process…
Added 3 mins ago
Director of Merchandising, MotoSport
CSC Generation
Cottonwood Heights, UT
As Director of Merchandising, MotoSport, you will lead a team spanning Off Road, Street, Owned Brands, and Merch Operations while partnering cross-functionally with inventory/planning,…
Added 3 mins ago
Director of Merchandising, MotoSport
CSC Generation
Portland, OR
As Director of Merchandising, MotoSport, you will lead a team spanning Off Road, Street, Owned Brands, and Merch Operations while partnering cross-functionally with inventory/planning,…
Added 3 mins ago
Manager, Supply Chain Finance
Bloom Energy
San Jose, CA
We are looking for a Manager, Supply Chain Finance to join our team in one of today’s most exciting technologies. This role will report to Director, Finance and based in San Jose, CA. This…
Added 4 mins ago
Retail Stylist- Seasonal
Delta Galil USA Inc
United States
Works with Store Manager to set goals for personal skill development.
Added 4 mins ago
Accounting Manager
Benchmark OK Management LLC
United States
The Accounting Manager at OKANA Resort & Indoor Waterpark is responsible for overseeing the day-to-day accounting operations and ensuring accuracy, integrity, and compliance in all…
Added 5 mins ago
Audiologist - Remote
GN Hearing
Montpelier, VT
…forward-thinking Remote Audiologist to work closely with the operations and customer experience team to provide best in class service to Jabra Hearing clients. This position reports…
Added 5 mins ago
Field Sales Manager
Arrow Electronics
Montpelier, VT
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 5 mins ago
O
Senior Manager, Data Center Support Services - Onsite in Anthony, NM
Oracle
Montpelier, VT
- $108,300 to $264,100 USD / year
Data Center day to day support operations in 7/24 mission critical environment
Added 5 mins ago
Field Access Manager - New Orleans
Merck
Montpelier, VT
The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work…
Added 5 mins ago
Senior Manager, Security Operations Center
Rubrik
Montpelier, VT
Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
Added 5 mins ago
Senior Manager, Platform Continuity
Datavant
Montpelier, VT
We're seeking an Engineering Manager to lead Platform Continuity, a newly formed team within Cloud Platform Engineering that serves as the operational backbone of our multi-cloud…
Added 5 mins ago
Pega Lead System Architect-Manager
PwC
Montpelier, VT
As a Pega Lead System Architect-Manager, you will design and implement seamless integration solutions and robust platform architectures for clients, optimizing technology infrastructure for…
Added 5 mins ago
Integrations Program Manager
Meta
Montpelier, VT
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 5 mins ago
Audiologist - Remote
GN Hearing
Montpelier, VT
…forward-thinking Remote Audiologist to work closely with the operations and customer experience team to provide best in class service to Jabra Hearing clients. This position reports…
Added 5 mins ago
Senior Project Manager
HGG IPG Health, LLC
NY
As a Senior Project Manager, you'll spearhead high-profile client deliverables, overseeing timing, quality, and budget from conception to completion. You will navigate creative…
Added 5 mins ago
Project Manager
HGG IPG Health, LLC
NY
As a Project Manager, you'll own and manage client deliverables for an assigned brand, guiding development efforts and collaborating with cross-functional teams to ensure timely,…
Added 5 mins ago
EPIC CADENCE AND PRELUDE SUPERVISOR
OCHIN
Remote, United States
…Areas) to continually improve the quality of processes, internal operations, and outcomes to our…

PetSmart

Retail Operations Manager

Frederick, MD, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 3+ years of retail leadership or experience in a customer-focused environment.
Working hours: 30 hours per week
Posting language: English
Posted: Sep 27, 2024

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you

Paid Weekly
Health & Wellness Benefits*
401k Plan with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, and coaching.
Facilitates the associate experience and supports associate development; including but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.)
Validates completion of assigned operational messages and engagement video compliance.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Accountable for and provides oversight for the healthcare of store owned pets, including pet care maintenance, receiving new store owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets.
Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including, but not limited to, inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations and planner/planogram sets in a timely and organized manner.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Maintains vendor relationships, backroom standards, and communication boards.
Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs.
Identifies and reacts to sales trends through analysis and merchandising activities.
Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise.
Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics.
Ensures a safe environment for our associates, pets, and pet parents.
Responsible for taking immediate action and reporting when a sick/injured pet is identified in store.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns.

Expense Management:

Drives and identifies opportunities to grow the business and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Analyzes inventory management reporting to identify trends, opportunities, and root causes.
Manages expenses such as labor and supplies, as well as any other relevant store metrics.
Leverages Home Office partners and resources to submit and follow up on store related work orders and purchase card allocation.

Qualifications

3+ years of retail leadership or experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
Responsible for employment decisions and associate development.

Essential physical demands and work environment

Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https://benefits.petsmart.com/us/ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law *In accordance with the Affordable Care Act (ACA), associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.

Apply About employer

Report this job